Swan Lake International Hotel

Excellent service, great environment, and a prime location just an 8-minute walk from the North Gate of Swan Lake Wetland Park.

Excellent location for swan viewing! The hotel is right inside Shanzhou Park, not far from Swan Lake, and they have a shuttle to take you there. Breakfast is good, and the dinner buffet is also great. The staff are very friendly and enthusiastic.

This is terrible! A supposedly star-rated hotel? It's worse than a chain like Hanting. Dark and gloomy, the room's decor is outdated. For a room costing over 500 yuan, the blankets are thick and stiff, the bathtub faucet is broken and can't be individually controlled, and the toilet flush is weak. They charge a 900 yuan deposit upon check-in—I haven't seen a hotel requiring a deposit in years! I ordered takeout, and the delivery person handed it to the front desk at 8:20 PM, but it didn't arrive until 8:42 PM. My child was anxious for food, so I called the front desk. They gave me a curt reply, "It's delivered by robot, wait a moment," which didn't solve anything. My room included two breakfasts, and when I went to the restaurant, I was stopped at the entrance. The first thing they said was, "Wait a minute, let me check if you have breakfast." Even just giving me the room number and phone number would have been much more pleasant. They acted like I had to pay to breathe in the hotel. For such an expensive room, there's no good facilities, no good service, nowhere to eat, and no takeout delivery. Oh, and the room key and power card are separate! Speechless. The window of the room I checked into yesterday was still rattling loudly, keeping me awake all afternoon. The housekeeping manager responded promptly by changing my room and bringing fruit and snacks, but that didn't change my bad mood. Terrible. Not only were my child's toothbrush and slippers not provided, but when I asked the front desk, they said they'd put them in my room when I returned. They said they weren't there and didn't give me permission to come in. Shouldn't they only allow entry if I say yes, regardless of whether I'm there or not? This service is unacceptable... My child told me today when we entered the Hanting Hotel, "Hanting is so comfortable! Bright and clean!" Sigh. Picture three is the 562 business room. Picture four is the Hanting Hotel we just checked into. I feel so much better now...

Very cost-effective hotel. 1. The surrounding environment is good and the hotel is in a park. It is within walking distance to the Swan Lake swan viewing point. You can drive to the banks of the Yellow River and enjoy several kilometers of Yellow River scenic spots along Hebin Road. 2. The space and scenery in the hotel are also very comfortable. 3. The most important thing is that the hotel service is very good. The young man who greeted us (Hao Kun) learned that we had several boxes of kiwis in the car and offered to help us deliver them to the guest room to prevent them from getting sunburnt in the car. It was past lunch time when we checked in, and the staff at the front desk (Mengge, Xiao Zhao, Xiaochun) coordinated the restaurant. The staff in the restaurant are also very nice. After get off work time, they made us noodles and two more dishes. Although it was a temporary addition, it tasted very good. 4. The food in the hotel restaurant is very good. There are buffets for breakfast, lunch and dinner. Lunch and dinner are also available to order. No matter where I go during my stay these few days, I will always come back to the restaurant to dine. Because of the dining environment and the taste of the food, it meets my requirements. 5. The leisure chair in the room can put my legs up to rest, which makes me unexpectedly satisfied.

The hotel is actually quite good. Looking at the foyer, lobby and decoration, it must have been a place to receive big leaders and cadres in the past, so when you book a room, you will find that there are many single rooms, which are not called double rooms but single rooms. The double boutique standard room I booked was larger, and the bathroom was pretty good, with a bathtub and shower, the water was very hot, almost all disposable items were provided, and the toothbrush was also very useful. The bed is also very comfortable, but compared to the standard room single beds in newly renovated hotels that usually range from 1.35 meters to 1.5 meters, the 1.2-meter bed here is really small, so you should be careful when bringing children. The bed is relatively high and does not lean against the walls on either side. When I booked the hotel, Ctrip showed that it would upgrade my room. When I checked in, the lady was also very polite and said that if there were elderly families, I could get a room closer to the elevator, or I could walk a little further and get a room with a balcony. Listen. I was quite happy. My mother also praised the service here for respecting the elderly and caring for the young. In the end, I was given a room that was almost at the end of the corridor and next to the balcony room without a balcony... This polite service was a bit boring. Oh... the breakfast was pretty good. It cost 40 yuan for an extra person. The food was also very good. There were mutton soup, rice noodles, noodles and dumplings, all of which were delicious. The waiters in the restaurant were very nice and even took the initiative to help make coffee. It’s best to use cups with hot milk instead of cups with handles, it’s too hot... Before I left, the lady in the lobby gave me a small gift in the hope of helping me comment. The lady gave me a list. I only remembered that there was Xiaoting, but I couldn’t remember anything else. .

The hotel is located in the Swan Lake Wetland Park. The scenery is great and the environment is great. Self-driving is very convenient. Thank you to the hotel lobby assistant manager Mengge Beauty for providing various tour routes. The Sanmenxia Dam and the Guoguo Museum were both pleasant surprises. The Minmin beauty in the buffet restaurant is meticulous and enthusiastic. ☕️ There is also the beauty Chunjuan who helped the children book meal tickets twice in a row. She smiles patiently and is very cute☕️ Find a chance to see the swans again