SureStay Hotel by Best Western Santa Cruz
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Santa Cruz
SureStay Hotel by Best Western Santa Cruz
Health Protected
516 Water St, Santa Cruz, California, 95060, United States
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With a stay at SureStay Hotel by Best Western Santa Cruz, you'll be centrally located in Santa Cruz, a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. This hotel is 2.9 mi (4.6 km) from University of California, Santa Cruz and 3.1 mi (5 km) from Mystery Spot.Show More
We Price Match
3.1/5Cleanliness: 3.1
All 101 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWi-Fi in Public AreasFreeGolf CourseBusiness CenterFax/Copying Service
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Surroundings
Airport: Watsonville Municipal Airport
(27.5 km)
Airport: San Jose International Airport
(51.6 km)
Train: Santa Clara Station
(49.8 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
4
1 Queen, Mobility Accessible, Roll In Shower,
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
7
Ground Floor 2 Queen Room
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
Accessible 2 Double Mobility Accessible Roll In Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
Ground Floor King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
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Guest Reviews(101)
3.1/5
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3.1
Anonymous User
April 18, 2022
There is a place to stay here!
Original TextTranslation provided by Google
Alexander
December 30, 2023
A lot of noise and random people walking around. Was woken up a few times by knocks on the door. Door didnt close properly with big gap under. Was loud downstairs but the person up front was nice and helpful.
Guillermo
September 26, 2023
Check in was easy. The lady at the front desk (Laura) told us politely to call her for anything we would need. She asked us to be patient with our request as she was the only one working at night. I saw her working in the front desk, doing deliveries to the rooms and setting up the breakfast. I got two rooms. I slept upstairs at the back and it was very quiet. My company stayed downstairs, she said it was noisy at times. The breakfast was better than I expected. Coffee was fresh and hot. I would return to this place.
Nik
September 25, 2023
door and window screen were broken; had to ask for shampoo, soap, and coffee; fridge was of balance and microwave was making weird noises; couldn't adjust the temperature in the room at all. the woman at the desk was awesome though-- the only good thing about the place.
Haimant
September 23, 2023
Room wasn’t ready, breakfast was served late. Sheets weren’t clean. Staff was friendly and helpful. Thanks
Susan
September 18, 2023
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
Malgorzata
July 29, 2023
Dirt in the corners, no soap in the bathroom dispenser, broken mirror, lack of directory sings where to find your room number, not appropriate number (missing) of towels to the number of people in my reservation.
Sergio
July 21, 2023
Checked in to this hotel was average. The first room they gave me was dirty, the beds were undone, towels were used on the ground and leftover food on the nightstand. While I went to request a different room, my family saw a pack of rats running on the fence. The second room we got was dated. The furniture was old and had seen better days. A bit later we heard another family go into the first room and left to try to get another room. (I can't believe they tried to give that room without cleaning it again) We didn't have their breakfast. I didn't see anyone doing any cleaning the next morning. We will not be staying there again.
Veronica
July 17, 2023
On-site Manager was really great and attentive to all needs she made my birthday weekend very special will definitely be returning she’s Gem😍
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 08:00–11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this hotel.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 36
With a stay at SureStay Hotel by Best Western Santa Cruz, you'll be centrally located in Santa Cruz, a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. This hotel is 2.9 mi (4.6 km) from University of California, Santa Cruz and 3.1 mi (5 km) from Mystery Spot.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Self-serve breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Self-serve breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Private ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Golf Course
Business Center
Fax/Copying ServiceAdditional charge
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