Best Hotels in Santa Lucia

Had a lovely week at the Grand Hotel Royal. It's a gem of a hotel which provided our base for a weeks stay. This was our second stay in Viareggio having previously stayed at the Grand Hotel Principe Di Piemonte which is a 5 star hotel close by. The Grand Hotel Royal was pretty much a match and we were pleasantly surprised by the quality of the hotel and the friendliness and help of all the staff who went out of there help to provide excellent service. I had the need to attend a local hospital and the concierge staff were quick to advise and arrange for transportation to the hospital. We had a couple of days staying local, enjoying the hotel pool and table tennis and a few days taking day (train) trips to Florence, Sienna and Cinque Terre which was a fantastic day out and worth the 18 Euros day card available from the station at La Spezia which enables you travel between all of the 5 beautiful villages on the line. We did all of the villages in about 6 hours using the trains. All in all a fantastic holiday in a quality hotel with super helpful staff all within the beautiful towns and villages of Tuscany. What more could you ask for?

The hotel is not so bad, but is a short 600 m from the beach, but the staff is the most unfriendly thing I've ever met! A non-functioning air conditioning (at more than 30 degrees of outdoor temperature) and a loose toilet cover that I reported from 2.Tag in the reception were not offered until our departure. There was also another room at this place. greater shortcomings! I'm used to Mercure a different type of hotels and also staff!!!! I don't want to talk about the quality, selection and presentation of breakfast's! That there's not yet anyone got sick is surprised me! Uncooled and open S*****es and cheese on the plates and butter is almost liquid

New structure with every comfort;I and my daughter stayed in a single room with kitchen (complete with microwave and washing machines) bathroom with phones and detergents Soundless rooms. Exceptional location just a few meters from the central square Mazzini then from the sea and the Carnival slope A plausible visit to Jacomo that was an exceptional, kind and sympathetic host

First impression is somehow modest. Still, you get used to it and then you see that it is clean (I believe they are changing the sheets every other day), the staff is really friendly and helpful. The location is good, next to the beach (you would better choose Bagno Amore instead of what they recommend - even with the discount - Bagno Elisabetta - a bit cheaper and more space next to the water to play). If the weather is nice, the breakfast is on the roof (which is super nice). Some enhancements could be done: a more diversely breakfast, management could see some things that need to be addressed such as part self service breakfast to reduce frustration, shower space and shower hose not only shower head, extra space in the bathroom for toothbrush, nicer light fixtures and so on. All in all, the price is fair for what you get.

For context, I am a veteran traveler to Italy for more than 35 years having traveled for both work and pleasure. Presently I am a part-time tour operator organizing tours to Italy and have traveled as a guest with the Italian Government Tourist Agency/ENIT. In Italy I have stayed in luxury hotels and in simple agriturismos and have never experienced an absence of customer service on this level. Here's what happened. During our two-night stay which started out pleasantly at this somewhat 'tired' hotel, on the first night my adult son reserved a used beach cruiser bike the hotel offers guests. The bike was unfortunately stolen. (He locked it in a proper bike rack) When we reported the theft to the hotel owner, we were treated with a lack of respect or empathy as hotel guests but rather as criminals and not a victim of crime. We promptly contacted the US Consulate who encouraged us to ask the hotel to file a report with the local police. We asked for the owner’s assistance and he said ‘no’. And, before offering to help with any additional inquiry he promptly demanded payment for the bike. I asked to see documentation on the date the bike was purchased and the original price. He said he did not have it but would provide it by the end of the day. We asked about the hotel insurance policy which he claimed did not cover the bike. He did say the bike was used and thought he paid $280 about 18 months prior…(Note: we noticed the loaner bikes were left outdoors, not in an indoor storage facility.) Following the advice from the US Consulate we went on our own to the local police station and filed a statement. (This was a two hour ordeal which cut into our two day stay...) They suggested we provide the report to the hotel owner which upon showing it to him he reluctantly accepted. At the end of the day, the owner said the paperwork he requested from the bike shop had still not arrived. At this point he became very belligerent and berated us for not agreeing on a payment even though we offered to pay 1/3 which we thought reasonable for a used bike without seeing the date and price he paid for it. We had an early morning train the next day and requested to check out that evening and he would not let us without restitution on the bike. (Note: again the paperwork he said he’d have was never provided and apparently he did not feel the 1/3 for the bike was sufficient.) Following his hostile verbal demeanor, we called the police to ask them to help arrange for a checkout. An hour later the police said everything was taken care of. At the checkout that night (with a hotel employee, not the owner) we paid our bill and noticed a “service charge” of $140. We were told this was for the bike payment. This was half of the original “alleged” price as we never saw a receipt. We paid this amount to get the unpleasant experience behind us. Would highly advise against staying at this tired facility despite its close location to the beach.

When you stay at Hotel Pigalle in Forte dei Marmi, you'll be near the beach, within a 10-minute walk of Forte dei Marmi Beach and Forte dei Marmi Fortress. This family-friendly hotel is 12.6 mi (20.3 km) from Viareggio Beach and 0.4 mi (0.7 km) from Pontile di Forte dei Marmi.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, babysitting (surcharge), and wedding services.Enjoy Italian cuisine at Pigalle, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a business center, multilingual staff, and luggage storage. Planning an event in Forte dei Marmi? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 33 guestrooms featuring minibars and LED televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets.

Rates do not include any local city tax and resort fee that must be paid by the final customer on-site directly to the hotel. Bedding preferences are not guaranteed and are subject to supplier availability. Check-in from 14:00 Check-out to 10:00 Front Desk To 18:00 Station Station - 10Km || Bus Stop Bus Stop - 500Mt || Beach/Sea Beach/Sea - 12Km || City Center City Center - 1Km ||

With a stay at Hotel Bella Riviera, you'll be centrally located in Viareggio, steps from Viareggio Beach and Passeggiata di Viareggio. This beach hotel is 6.1 mi (9.9 km) from Forte dei Marmi Beach and 0.1 mi (0.1 km) from Statue of Burlamacco.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes, and housekeeping is provided daily.

With a stay at Sina Astor, you'll be centrally located in Viareggio, within a 5-minute walk of Viareggio Beach and Passeggiata di Viareggio. This upscale hotel is 5.5 mi (8.9 km) from Forte dei Marmi Beach and 0.1 mi (0.2 km) from Ponente Pine Forest.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).You can enjoy a meal at the restaurant serving the guests of Sina Astor, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 76 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers.

Enjoyed our 4 night stay and 1st visit to this area, 10 - 15 minute walk down from the train station (literally walk down any street you see opposite the station and you hit the promenade close to the hotel). We unfortunately had booked a room on the 1st floor with a huge window overlooking the promenade but no balcony, asked to upgrade but no balconies available - still an amazing view though. Hotel is absolutely spotless everywhere and the position is excellent, good air con in the room, lovely bar to sit in and enjoy an evening drink. ******* were that there was no courtesy room available to shower on the last day nor were we able to keep the room longer than an extra half hour, we had to change and freshen up for the airport in the small toilet that is situated off the dining room which wasn’t great. Breakfast was very slow if ordering off the Al a Carte, and because there were tour groups booked in who ate breakfast together in groups of 10-20, the kitchen and front of house struggled to cope at busy times. On 2 days we were allocated a corner area of the restaurant near the buffet to sit in rather than being able to sit in the window where we preferred - the tour groups were given the better tables / treatment. Free Prosecco at breakfast though was a plus 🥂. Some music in the bar would have created some atmosphere - could hear a pin drop at times 🎶 All staff were very professional and friendly and we tried 3 beach clubs opposite the hotel - Irene (amazing sea food), Milano (the cheapest) and Vespucci (has a swimming pool). It was no cheaper to book the beach clubs via the hotel and we found that paying direct at the beach clubs gave better options, for example, at Milano you could opt to have no umbrella and pay less. The hotel provided us with beach towels each day at no extra charge. We visited the public beach across from the hotel also which is free but no option to book beds. Loved the Marina and the seafood street food places (5 -10 mins walk), Sa Player restaurant was our favourite (5 mins walk towards the Marina), the back streets were full of patisseries selling the amazing cakes and pastries at half the price of the promenade cafes/restaurants - also loads of shops on the backstreets and a fish market that I believe cooks outside for you at weekends but we missed this 😢. A street market was set up on the promenade across from the hotel on Thursday morning and went on for miles. 15 minutes on the train to Pisa and 25 minutes to Lucca so handy spot to explore from. Plenty to do here, will definitely return one day 🇮🇹