Guest User
September 21, 2023
Lucia Villas Perissa 5th Sept to 19th Review of room 14 and outside area. Room described as Double with Terrace paid extra for this. • Reality, double room with small slightly subterranean patio, very dingy (basically 6-8 inches below ground level, with a narrow path, 6-8 inches higher in front to next door apt. in front of this) with no privacy, under the main stairs with a huge concrete pillar and a 5-foot wall in front of the chairs. Main view to the left was along a passageway to the main gate and stairs, a dark area. Next doors’ (rm 15) air con unit 4 ft away, just about head height blowing hot air on to you. Area was used by other guests upstairs as a storage area for paddle boards and prams, which restricted escape should there be an emergency. Room is underneath the pool and when the guy cleans around this at 7.15 am, he drags the metal sunbeds over the pebbled pool side, this noise echoes into the room and would wake the dead. I did ask him if he could lift them, which he did for one day. Into the room • Kitchen area, most basic of facilities, kettle, fridge, which was old but worked and small dual electric plate. Had to be careful with the plug as the whole unit was coming away. Utensils a plenty. Cups and glassware were filthy and had to be washed as remnants of drinks were dried in the bottom and greasy lip marks on the glasses, cup had a ********** on. • Twin single beds at the end of the room on concrete plinths, one had a nasty chunk taken out and could cause serious injury if stumbled into. • Room with double bed. Bed was comfortable, but the linen was I can only describe as disgusting. Large yellow stains on the sheets which were well past their best, blood stains on one of the pillows. A bedspread was on each of the beds and again well past best use. • None of the rooms had been cleaned properly for some time by the look of it, with dust and filth all over everything, TV remotes, looked like they had never been wiped and were think with dust and a greasy film, tops of TV’s, lamps etc., thick with dust. • Floors were mopped daily, but you could smell that dirty mop smell, along with bleachy smell and a greasy film of the floor, you felt this especially if you had bare feet. • Bathroom, shower was ok. None of the chrome ware had seen a cloth in years and were heavily stained, (I’ve seen public toilets with cleaner chrome) shower head was rusted and looked filthy. Toilet cistern was a nightmare as it filled on occasion, so we had to use the shower to flush the toilet, the flush system its self-failed and was replaced immediately, but this didn’t solve the cistern fill issue, I was told to just press the small flush button a few times, but this didn’t help, we gave up and reverted to the shower flush method. • I did mention to the owner that the room and surfaces were filthy, and she said it's because dust blows in through the door. This did not excuse the thickness of film and grease. • When I said on being shown the room