Crowne Plaza SANYA YAZHOU BAY by IHG

The place was incredibly clean and felt very luxurious. Anya, our experience ambassador, was super responsive on WeChat, answering all our questions instantly. We're already looking forward to our next stay! Everyone should definitely check this place out!

This was our first time staying at a family-friendly hotel, and the Crowne Plaza exceeded our expectations in terms of value for money. The room was perfect for two adults and two children, with all amenities conveniently accessible. We even received complimentary fruits and had access to other fun activities. The mini-fridge was stocked with free snacks, which was a huge bonus compared to other hotels. A special thank you to our personal assistant, May, for her thoughtful coordination and for helping us surprise our child with a birthday celebration. My only suggestion would be to add a few more hooks in the bathroom for hanging clothes, which would make changing easier.

I had a very satisfying stay at the hotel. The room was cleaned promptly and thoroughly, and the 'Auntie' (staff member) was very warm and welcoming. The surrounding area is great, making it convenient for getting around, and the breakfast offered a wide variety of choices. Anya provided excellent and enthusiastic service, and I highly recommend this hotel for a pleasant stay. ❤️

The front desk recognized me as an IHG member and upgraded me to a sea-view room on a higher floor, which offered a fantastic view. The room facilities were all very new. The washbasin area was designed as a vanity, complete with a stool, showing thoughtful design. It's quite close to the beach, and the surrounding environment is also nice. The hotel's restaurant is on the first floor. The restaurant on the 23rd floor of this building isn't part of the hotel, but the convenience of dining there is still a plus. Coming from the west coast of Hainan Island to Yanzhou Bay, it finally feels like an upgrade from the lower-end options.

Great value for money, and I even got an upgrade to a high-floor sea-view room – the ocean view was stunning! Mr. Jin at the front desk was incredibly enthusiastic and professional; he arranged everything perfectly for my three-day stay. Cola and Orange from the kids' club were also so gentle and friendly, always engaging with the children! Next time I'm in Sanya, I'll definitely choose Crowne Plaza Sanya Bay again!

Who would dare to sit on this chair? You have to go down and pick up your takeout yourself; there's no delivery robot, which is so low-class. I've never stayed in such a cheap hotel. It's such a hassle... Most importantly, there's no washing machine or dryer. After a day at the beach, you have to hand-wash clothes, and they never dry in Sanya's humidity. The breakfast is absolutely awful; for a hotel at this price, the breakfast is worse than what you'd get at a 200-yuan guesthouse, seriously. All in all, it's a disgusting hotel. I had no choice but to stay here for business, otherwise I would never have booked it.