Anonymous User
April 30, 2023
Facility: aging
Hygiene: very poor
Environment: not good
We checked in at noon and went to the front desk. No one called and waited for a while. We went upstairs to the room and found that the door was not closed. When we entered the room, we put down our things and went to return the rented car. We didn't look carefully. I came back after two o'clock and looked at the small room. Let's not talk about it. The sink in the bathroom is really dirty and hasn't been wiped for a long time. The most outrageous thing is that the toilet is still broken. It leaks. Call the front desk to say that the toilet leaks and needs to be replaced. The front desk hung up the room before I finished talking about the room. I called the front desk and said it was on the way up. It was not aimed at the front desk, but that I felt very uncomfortable. You can say that I will take a look to help you deal with it. Don’t hang up the phone and say nothing. , and then changed to a room with a balcony that was a little bit bigger. When I woke up in the morning, I found a lot of red bumps on the back of my hands, which were very itchy. There is a pharmacy downstairs to see someone who said I was allergic. The check-out is delayed until two o'clock, and I will call at 12 o'clock. Please take a look at the order carefully. Overall, the experience is very bad.
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