Ocean Sta Resort Hotel

Relax after releasing the wind control, the sea view is good, and the children play well, very parent-child, praise 👍

This is the second time to stay in this hotel, it's very good, this time I brought my family here, I had a great time, and the service is good

Atlantis apartment with public swimming pool! The room was big and clean! It is also very close to the duty-free shop! Especially the sunset and sunrise are really beautiful! The car we rented has an underground parking lot in the community, which is very convenient

I stayed for 3 days before, and there was a little episode. I was busy with work recently, and I was in a bad mood. I gave a bad review. The customer service supervisor of Ocean Star Resort Hotel contacted me at the first time to understand the situation. The whole process can be quiet. He listened to me quietly, and apologized to me very sincerely, and was able to find the root cause of the problem at once. I personally feel that the mattress is too hard. Later, I thought that everyone's feelings are different. The customer service supervisor invited us to come again. Experienced one night, and helped us upgrade our room type, and added a latex mattress to the mattress, and had a good sleep tonight. I am very satisfied with the response speed of the hotel and the attitude of handling the problem. It seems that it still attaches great importance to the feelings and reactions of each guest. I also want to share with you. If there is any problem, I still need to respond to the hotel in time. I can feel the problem very well. I personally feel that the response speed of the hotel is still very fast! It is worthy of recognition and praise for having a sense of service and handling problems. To be honest, the sea view of the hotel is very nice, and it is also very cost-effective. 1 The hotel park has a large infinity swimming pool, a gym, a children's playground and other facilities, 2 The hotel The parking fee is acceptable, but the price is acceptable. 3. The hygiene is relatively standard, and 4. The geographical location is superior, so the comprehensive cost performance is worth recommending! I got home today, and I will comment on my true feelings. It is not easy at the moment of the epidemic. I hope everyone is well and affirm the store.