Four Seasons Ocean Courtyard Hotel Sanya

This stay truly exceeded my expectations! As soon as I walked in, I was amazed by the elegant, antique-style lobby. The Chinese-inspired decor was sophisticated and grand, exuding exquisite charm and a wonderful ambiance everywhere you looked. The hotel also features a clean and tidy swimming pool with crystal-clear water and a comfortable environment – perfect for relaxing. I especially want to commend KK at the front desk; her service was outstanding. She was patient and professional during check-in, answered all my questions, and was gentle and thorough throughout, which made me feel incredibly welcome. The room was clean, tidy, and well-equipped, and the soundproofing was good, making for a quiet and comfortable overall experience. The location is convenient and makes getting around easy, offering great value for money. The service, environment, and amenities all show great care and attention to detail, making for a very pleasant stay. I highly recommend it to everyone; I'll definitely choose this hotel first for my next trip. It deserves a five-star rating!

The location is great, with cruise ship views from the window. Turn left outside the hotel and you'll find a food street. Dadonghai Beach is within walking distance, but the hotel also provides a regular shuttle service. The breakfast spread is extensive, and there are many international guests. The hotel service is also very good.

I arrived quite late, and they kindly upgraded me for free to a family room, which was very spacious. The location is super convenient, not far from Dadonghai, making it perfect for traveling with kids. I'll definitely come back next time.

Service: Absolutely fantastic! I have to give a special shout-out to the front desk attendant who helped me. She was incredibly patient, kind, and friendly. It had been months since my last visit, but she still remembered me, which made me feel so welcome and warm. I'll definitely be back! Thumbs up! Hygiene: Pretty good. Environment: Convenient location and a nice atmosphere. Facilities: Pretty good, and very well-equipped!

Highly recommend! My stay was fantastic, and I especially want to commend employee #11 for their warm, attentive, and responsive service. They made me feel incredibly comfortable. The hotel environment was clean and tidy, making for a great experience overall. Definitely worth five stars!

The room was clean and tidy, with complete facilities and comfortable bedding. The soundproofing was good, and the front desk service was warm and attentive. It was a great stay, and I'll choose this hotel again next time! The only downside was that the swimming pool didn't provide lifebuoys and charged for them, which wasn't a good experience.

Service: The front desk was excellent, even upgrading me directly to a duplex suite. There are a lot of Russians at this hotel, so I felt like the foreigner! It was like receiving VIP treatment. Plus, perhaps because of the Russian clientele, breakfast runs until noon, which is fantastic for late risers and vacationers – a proper brunch situation! Of course, with such late breakfast hours, the spread isn't overly extensive, more like a good 4-star plus standard. Cleanliness: The suite's cleanliness was decent. The hotel provided mosquito coils and repellent. I was confused about it during the day, but I understood why at night. Ambiance: It's an older hotel, hard to rate, but the value for money is very high. Facilities: Hard to evaluate. On one hand, it’s surprisingly well-equipped with a full-sized double bathtub, two bathrooms in the duplex suite, twin beds, and good soundproofing. On the other hand, it has that dated feel, and the projector screen for the attic projector was already worn out. But, credit where credit is due, the idea of a projector in the attic is quite clever. The gym was under maintenance. As for the pool, you need to be brave and unbothered by the Russians – if I'm not awkward, they are!

Traveling during Chinese New Year, Manager Li was incredibly welcoming. Seeing that I had a large group, he kindly upgraded our room, which we greatly appreciated. We had a very comfortable stay. The breakfast hours were very accommodating, serving until noon, which was perfect for someone like me who wakes up at 10 AM. I'll definitely be staying here again on my next visit!