Sao Paulo Cerqueira Cesar 5-star Hotels

We stayed in Emiliano in pre-pandemic times and considered it a perfect hotel for a city stay. Just for the sake of it, if I want to think what else to wish them to do for the rooms and from the point of view of service and I can’t figure it out. And it isn’t easy to get me to say something like this. So, this time when we had to spend less than 24 hours in Sao Paulo and even landing in GRU after midnight we decided to spend about 1 hour to get to Emiliano and 1 hour back next day rather than staying in any of the hotels close to the airport. Their rooms and service are worth it and we were sure we will have a good rest before hitting the road again. We were wrong about the rest. After usual check-in procedures were finished, the receptionist suddenly told us: “yes, and one more thing: tomorrow from 11:00 a.m. there will be noise, we are renovating the spa”. It didn’t promise anything good, but, OK, there are different types of noise and there was nothing we could do standing in front of Emiliano reception at nearly 02:00 a.m. anyhow. Exactly at 11:00 a.m. next morning mayhem started. Not just some noise. It was breaking the walls with the whole building shaking. Not possible not only to sleep, work (and I do need to do some work on a computer every morning), impossible to stay in a room. Forget about further resting (and we had a couple more hours). Of course, every hotel needs regular renovations to keep up its level. But if you are planning works of this magnitude – choose a low season time, close down for couple of weeks, give you employees their vacations and break your walls as much as you wish. Or at least have enough decency to put information about works pending or going on your site. This is what hotels respecting their guests and themselves normally do. And then everyone can make their own decision. The schedule of works going on in Emiliano are from 11:00 to 17:00. If someone knows that he/she will not be in the hotel during these hours – of course, they will book regardless, since the works will have no affect on them. While if someone else, like us, is planning to be spending some daytime in the hotel and they need to be in Sao Paulo exactly at a time coinciding with the works – they can just book another hotel for this stay. No hard feelings. We paid USD 400+ for a Deluxe room, not even for a Suite (Emiliano is far from being cheap, but before it was worth it), we were looking forward and were planning to unwind in between not the easiest of flights and what did we get? Just for the sake of justice on the day we stayed there I visited Emiliano’s site to make sure there is no announcement of these works that I missed. There was not. Only lengthy promises to take care of all details of anyone’s stay. Right.

Just returned from my second stay at Fasano São Paulo and am pleased to say it was as good as the first time. The staff goes out of its way to please it’s guests and maintains extremely high standards. The rooms are impeccably designed with amazing bath supplies, comfortable beds, electric blinds that block out the daylight completely and the welcoming brigadeiros. Fasano, though, is more than just a hotel. The Baretto Jazz Lounge offers excellent live music, the hotel dining options are all exceptional, and there is a mini upscale mall attached to the property, Shops Jardins, that is home to upscale retailers such as Gucci, Chanel, Dior, etc along with top tier restaurants including Makoto. Location cannot be beat with Oscar Freire just a few blocks away and a couple of Santander banks for ATM withdrawals within a 5 minute walk. Extremely safe and upscale neighborhood that attracts a sophisticated, but non pretentious, crowd. Why stay anywhere else in São Paulo?…I know I wouldn’t.

The location is very good. The Paulista Avenue where the hotel is located is the highest point in São Paulo. It is surrounded by financial institutions and major banks. It is very convenient to exchange Pakistani currencies. Paulista Avenue is very prosperous and safe, and the police can see it within a few steps. As for the hotel, the service is not bad in all aspects, the rooms are also big, but they are a bit old, some smell, and there is no coffee machine and kettle in the room. Breakfast is good, pure Western breakfast. Local characteristic fruits, you can drink hot water, hot milk, and hot coffee. All in all it's not bad, I will choose here next time.

Very comfortable and spacious room. Very good location

Amazing stay, excellent stuff, excellent valet parking, food was good, drinks were good too. Room was very pretty and very comfortable. Great location. Definitely go back to this hotel even if it’s for business or pleasure.

The location of the hotel is in the city center, which is more convenient. But the sanitation of the room is average, and the sheets are a bit dirty. The hotel breakfast is self-service. There are many options during the exhibition. The service attitude at the front desk is very good, and you can reserve a vehicle.

Ten stars! The Ca' D'Oro is like staying at a St. Regis in the middle of Williamsburg, Brooklyn. The highlights: Wonderful, personal staff, who remembered and remarked I was a repeat visitor, and gave me a room with a spectacular view in recognition of the loyalty. Spotless, gloriously-quiet and well-designed rooms, something that is a rarity in São Paulo. Lovely common amenities, including a library space and a really nice rooftop pool. Breakfast is also excellent, and very good quality. But best of all is the location - who are all these drab people saying the area isn't nice? It's one of the coolest areas of São Paulo, smack dab in the middle of downtown/Higienopolis (with fantastically hip restaurants, cafés and shopping) and Paulista (which is convenient for touristy things), close to the metro L4, which gets you anywhere in the city in no time, and in a quiet part of Rua Augusta, which has bars, restaurants, and some of the best nightlife in Brazil. Parabens, Ca' D'Oro!

The room is large and comfortable. Although the equipment is a bit old, it's very good!

The hotel is very well located, offers comfort and quality, but the maximum score was not possible due to a occurrence in the restaurant. I contracted the half-pension option, which would give the opportunity for a meal selected by the restaurant. However, when questioning the garçon (Mr. Jago) about a possible exchange of selected dishes, the same was sarcastic with us, instead of simply being obvious and clear (yes or not). So far everything is good, despite the constraint, but in the right of the garment to be arrogant or not, or to answer in the way he understands well, what happens is that the same garment simply forgot to make the request of one of our dishes. We had to choose between the dishes selected by the hotel, one for entry and another for the main dishes, and we asked for the change of dishes and we were treated in an inappropriate way, and to worse the situation, the main dishes simply never arrived. We just like the entrance, we are worried that we are more concerned about repaying the client than at least doing the minimum order for which we even pay and do not repent.

Pro: - Location. - Small kitchen in the rooms. - Cleanliness. Cons: - The wifi was basically unusable, very very slow, so I would not recommend this hotel if you need to work eventually on a trip. - The maintenance staff also shared the same elevator as the guests, it was not pleasant to share the elevator with someone covered in paint multiple times there be should one staff elevator reserved. - The finishings in the apartments need better quality for a 4 star hotel. - The room floor is very old and scratched. - The plaster all over the apartment is also of low quality. The air conditioner was too noisy. - The shower needs info which handle is for hot and cold. - The comforter of my bed had holes and it looked very old. - The breakfast area was chaotic, there was no though of the flow of people therefore it was a mess to get something, adding to that hotel staff coming for quality control samples in the middle of guests, also the variety of foods were uninteresting. - The furniture was too old for a 4 star hotel. - Outdated elevator. - I don't want to be negative but overall it needs to have a more polished look.