Best Five Star Hotels in Sao Paulo

Outstanding hotel as always. Bar upstairs had some fantastic servers and unfortunately some very poor servers (one night I waited an hour at a table for someone to come back to get me another beer, and gave up / went to the bar directly). However in my experience that is unusual there. I do wish they had seats at the bar again - I miss that as a solo traveler. The best of all at this hotel is the concierge and front desk service. Truly world class and can get you in anywhere in the city and when you arrive, the other places treat you literallly as a VIP. AMAZING!!!

I bought a promise (experience) and it was given a completely other. We are very unhappy with what happened ... At the time of check-in it was reported that the girlfriend's dinner had changed and that only CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU Not only we are disappointed as several couples. That was totally discriminatory in fact .... we could prosecute them by claiming that reason. The couples were all forced (including us) to dine inside the room ... was super boring and strange. This is completely out of the consumer's code, we are forced to buy a dinner at that value or you can't eat inside the restaurant. It was a pity. abs,

A LOVELY PLACE you will.LOVE to STAY.. Pullman - Sao Paulo Vila Olympia - Brazil--place is good as well very descent the best hotel in the region...it was had a beautiful park.. a very well fined restaurant .excelkent location this upscake hotel Vila Olympia at Brazil is a very popular by travelkers. They were love to stay...located in one of the main business hubs in the city of Sao Paulo ..

2nd time at this hotel and for good reason! Aside from the amazing staff service and clean room, the one thing I always look for is a decent gym. This place has a full gym with equipment ranging from bench press to even a smith machine. Would definently go again!

It was not our first and not even our second stay in this hotel. From the beginning we just loved everything about it. Our previous stay was exactly 2 years ago: in January, 22 and that time I also wrote a review saying how classy hotel it is and how much it deserves more honest management, because they decided nothing better than make super-noisy works inside the hotel without either closing it or – at the very least - warning the guests beforehand or just having a notice on their site about the fact of the works and their schedule, so everyone could make an informed decision whether to book depending on their plans in Sao Paulo – because it is isn’t possible to be in the room with a kind of noise and walls shaking that was going on around. But, well, in January, 22 the pandemic was still on, so everything that was happening during that time should be looked at with some kind of discount, shouldn’t it? And then 2 years have passed, so surely the renovation - or whatever they call them – works should had finished long time ago, in 2 years you can build a completely new hotel from scratch and Emiliano must be even more classy now that it was in the past, - we thought naively with my wife when making a booking for Emiliano Suite (just a bit shy of USD 1.000 per night) this time for our 2 days break in Sao Paulo. When checking-in, more for the sake of pulling a joke I asked the receptionist: but for sure you don’t have any more works, like you had 2 years back, do you? Hum, actually we do have renovations ongoing on 10th and 11th floor – the answer was, - but you won’t hear anything on the 16th floor you Suite is on, but if you will be disturbed, please, just call us and we will stop it right away. Right, just a bit after 9:00 a.m. banging of tens of hummers started and it felt like they were all banging on the walls and ceiling of our suite. Like agreed, I called front desk and told them to stop it all right away. “Yes, yes, they understand”. Except absolutely nothing was changing. I called again and again and on the 3rd time I asked to talk to the manager. After some time, I was passed to some female (unfortunately didn’t catch the name), who – it was felt through a phone receiver – smiling from ear to ear asked me how she could help me. They should stop the noise right away and refund me the money, - I told her, - because they promise 5-star amenities and 5-star comfort luring people to stay with them. They do have the amenities, but there is absolutely no comfort with that noise. So, sorry, they can’t stop the noise, they have renovation works going on, but she will see what she can do about refunding me some money, - she said without her cheeky smile already. Of course, I never heard from her again and at the check-out was presented a bill showing full amounts for room. So, not only management of the hotel became any more honest throughout these 2 years. They don’t want to close the hotel for a month, send all their staff on vacation, invest t

The customer service of Mr. Nick at the hotel reception was great. Also, I definitely want to visit Sao Paulo 🌷 The location is also a safe area, and it was convenient to disturb acquaintances' houses and restaurants. The content of the breakfast buffet on the 28th floor was very substantial and the scenery was the best.

My friends and I stayed at Hotel Fasano for two nights. The location of the hotel is in the heart of Jardins... very safe and easy to walk around. We had rooms on the 3rd and 4th floors. They were quiet and looked newly renovated. The linens were brand new, and the shower was hot with great water pressure. The gym on the 22nd floor is well equipped and clean. We enjoyed massages at the tiny spa as well. But what really sets the hotel apart is the service. The front desk went above and beyond to give us directions, arrange spa and hair appointments, direct us to the pharmacy etc. Anything we asked for came promptly and we were always asked if we needed anything else. The one con of the hotel is the elevator. Takes a long time. But that is a minor problem

Excellent hotel, but the booking did not require me to use a credit card at check-in. After arriving at the hotel, even though all fees have been paid, they refused to release my admission ticket and asked me to pay all the fees I had already paid again and refunded the previous payment within a week. Although they did not warn that they needed to pick up the card during check-in, they were not willing to help at all because it was not the customer's fault. This hotel is great, but the experience was terrible. I won't be back

Well located hotel. The lobby is very beautiful. The catering is delicious. The breakfast is great: quality and variety! Eggs Benedict are excellent! The staff is very good especially the porters … thanks to them 😉

It is said to be the best hotel in Sao Paulo. It is my first time here. Everything is very good, the transportation is convenient, and the rooms are very high-end. Recommended!