Reviews of Ibis Styles Sapporo

Response from Property: Dear Guest, Thank you for choosing to stay at Ibis Styles Sapporo and for taking the time to leave a message to express your appreciation and positive feedback. It is an honor for all of us at the counter to receive your kind words from our ********* colleague. Thank you again for your support and encouragement. We will continue to strive to provide a welcoming and comfortable stay with our staff, and we hope you and your family and friends will enjoy a comfortable and relaxing stay. We sincerely welcome you and your family to visit us again. Wishing you and your family a safe and pleasant journey. Ibis Styles Sapporo Counter Respectfully yours, Chen

Response from Property: Dear Guest, thank you for choosing to stay at ibis Styles Sapporo, part of the Accor Group, giving us the opportunity to participate in your Hokkaido trip. Thank you for your detailed description of the room and your stay, and thank you for praising the service of our front desk staff. The hotel is conveniently located just a two-minute walk from Nakajima Park Station on the subway. It is an honor for all of us to receive your positive feedback, and we sincerely welcome you and your family and friends to visit us again. Have a safe and enjoyable trip with your family! ibis Styles Sapporo Counter

Response from Property: Dear Valued Guest, First of all, thank you for choosing to stay at ibis Styles Sapporo and for taking the time to share your valuable feedback. Our hotel group upholds the principles of openness and inclusivity, and sincerely welcomes and respects every traveler from all countries and regions around the world. Our team comprises professionals from diverse cultural backgrounds, and we deeply value the professional dedication and hard work of each employee. The flags displayed on our staff name tags showcase their backgrounds and indicate to guests the languages ​​they can speak in addition to Japanese. Regardless of their background, all our staff undergo rigorous training and possess professional service enthusiasm. Currently, our front desk also has staff from Japan, South Africa, Korea, and other countries, all ready to provide you with the most appropriate assistance. We sincerely regret and apologize for the fact that your stay did not meet your expectations regarding room facilities, breakfast experience, and overall service. Your feedback is crucial to us, whether it's the flow of guests to groups, the quality of breakfast items, or the routine maintenance of room facilities. We have forwarded your feedback to the relevant department as a key basis for internal review and service quality improvement. Thank you again for taking the time to leave a review, which helps us continuously improve. We sincerely wish you a pleasant experience. Liu, ibis Styles Sapporo Front Desk Team

Response from Property: Dear Nimuaimuni: Thank you for choosing to stay at ibis Styles Sapporo and taking the time to share your experience with us. We are delighted that you enjoyed ibis Styles Sapporo and have given us your praise; we are truly honored. ibis Styles Sapporo has a convenience store connected to the lobby on the first floor, and it's within an average 10-minute walk of the airport shuttle bus station, Nakajima Park Station, Susukino Station, and Tanukikoji Shopping Street, making it a fantastic accommodation choice when visiting Sapporo. At ibis Styles Sapporo, we strive to provide the best experience for every guest. We look forward to your next visit and your continued support and encouragement. ibis Styles Sapporo Front Desk - Liu

Response from Property: Dear Valued Guest, Thank you for choosing to stay at ibis Styles Sapporo and for taking the time to share your experience with us. We are delighted to hear that you appreciated our spacious rooms, comfortable beds, and ample storage space. We are also pleased that our lobby is connected to a convenience store, and the hotel offers daily parking for 1,500 yen, which made your trip to Sapporo more convenient. We sincerely apologize for the shortcomings you mentioned, such as the small size and insufficient cooling of the refrigerator in your room. We greatly appreciate your honest feedback, as it is crucial for us to improve our service. We have already reported this issue to our Housekeeping and Facilities team for discussion and adjustment to ensure a better stay for future guests. At ibis Styles Sapporo, we always strive to provide the best environment for every guest. We sincerely look forward to your next visit so we can have the opportunity to provide you with even better service. Sincerely, Liu, ibis Styles Sapporo Front Desk

Response from Property: Dear Valued Guest, Thank you so much for choosing to stay at ibis Styles Sapporo and for taking the time to share your experience with us. We are delighted that you appreciated the location and rooms of ibis Styles Sapporo and gave us your praise and recognition; we are truly honored. ibis Styles Sapporo has a convenience store connected to the lobby on the first floor, and it's within an average 10-minute walk of the airport shuttle bus station, Nakajima Park Station, Susukino Station, and Tanukikoji Shopping Street, making it a fantastic accommodation choice when visiting Sapporo. At ibis Styles Sapporo, we strive to provide the best experience for every guest. We look forward to your next visit and your continued support and encouragement. ibis Styles Sapporo Front Desk, Liu

Response from Property: Dear Valued Guest, Thank you for choosing to stay at ibis Styles Sapporo and for taking the time to share your experience with us. We are delighted and honored by your positive feedback on our service and breakfast. We sincerely apologize for the issues you raised, such as an unpleasant odor in the carpet, dust in the crevices, and inadequate cleaning details. Your feedback is very important to us, and we take it very seriously. We will continue to improve our overall environment and hygiene to provide every guest with a more comfortable and clean stay. We look forward to welcoming you back with even better service in the future. ibis Styles Sapporo Front Desk, Liu

Response from Property: Dear Valued Guest, Thank you for choosing to stay at ibis Styles Sapporo and for taking the time to share your experience with us. We are delighted that we could have been helpful during your trip, and we are truly honored that you enjoyed ibis Styles Sapporo and praised us. ibis Styles Sapporo has a convenience store connected to the lobby on the first floor, and it's within an average 10-minute walk of the airport shuttle bus station, Nakajima Park Station, Susukino Station, and Tanukikoji Shopping Street, making it a fantastic accommodation choice when visiting Sapporo. At ibis Styles Sapporo, we strive to provide the best experience for every guest. We look forward to your next visit and your continued support and encouragement. ibis Styles Sapporo Front Desk, Liu

Response from Property: Dear Valued GuestThank you for choosing ibis Styles Sapporo and taking your time to share your review here.We are pleased to hear that our hotel location could meet your expectation.However, we sincerely apologize for making you uncomfortable because the room wasn't cleaned properly.we will strengthen our post-cleaning checks and work to prevent this from happening again.Thank you for your valued feedback.Kindest Regards,Ibis Styles Sapporo Reception

Response from Property: Dear Pearlyn Tang,Thank you for staying at ibis Styles Sapporo and for sharing your experience.We are thrilled to know that you and the family had a great stay with us for the Hokkaido Shrine Festival. Our convenient location near Nakajimakoen Subway station allows guests a hassle-free way to explore major shopping, dining and attractions in Susukino, Odori and Sapporo. For guests who want to explore Sapporo on foot, we are within a 10-minute walk to Tanuki Koji and Susukino.We deeply apologize for the inconvenience caused by the smell from the bathroom, and this has been communicated with our house-cleaning staff to ensure that the bathroom is well cleaned and odor free.We look forward to welcoming you back again when you visit Sapporo in the future.Kind Regards,ibis Styles Sapporo

Response from Property: Dear HGC shisanwangchaodaili: Thank you for choosing to stay at ibis Styles Sapporo and taking the time to share your experience with us. We are delighted that you enjoyed ibis Styles Sapporo and praised us; we are truly honored. ibis Styles Sapporo has a convenience store connected to the entrance on the first floor lobby, and it's within an average 10-minute walk of the airport shuttle bus station, Nakajima Park Station, Susukino Station, and Tanukikoji Shopping Street, making it a fantastic accommodation choice when visiting Sapporo. At ibis Styles Sapporo, we strive to provide the best experience for every guest. We look forward to your next visit and your continued support and encouragement. ibis Styles Sapporo Front Desk, Liu

Response from Property: 고객님 이번 여행에 이비스 스타일즈 삿포로를 이용해 주셔서 감사합니다.삿포로 여행 중 편안하게 휴식하실 수 있는 위치와 환경을 제공해 드릴 수 있었던 것 같아 무엇보다 기쁩니다. 고객님의 여행에 조금이나마 도움이 된 것 같아 다행이라고 생각합니다.앞으로도 고객님께서 편안하고 만족스러운 시간을 보내실 수 있도록 세심한 서비스를 제공하기 위해 노력하겠습니다.다음 삿포로 여행 때도 기회가 있으시다면 다시 저희 호텔을 찾아주셨으면 좋겠습니다.오늘 하루도 즐겁고 행복한 하루 되시길 바랍니다.이비스 스타일즈 삿포로 오

Response from Property: Dear Valued Guest,Thank you for choosing to stay at ibis Styles Sapporo and for taking the time to share your experience with us.We are pleased to hear that you found our rooms to be spacious and comfortable. Our convenient location near the subway and 10-minute walk to the major shopping and dining area of Susukino makes us an ideal location for travelers who want to explore the wonderful city of Sapporo. Our staff look forward to having the opportunity to welcome you back again when you visit Sapporo next time.Safe travels and warm regards,ibis Styles Sapporo

Response from Property: 親愛的來賓 謝謝您選擇入住雅高集團的宜必思尚品札幌飯店，讓我們有機會參與您的北海道之旅。很抱歉沒有辦法換禁菸房給您。飯店有可吸菸和不可吸菸的房間，下回還請預約您想要的禁菸房間，依照每一天的空房情況，可能會出現無法變更房間的情況還請諒解。房間的備品不好使用造成您的困擾，深感抱歉，歡迎將吹風機拿到櫃檯更新新的吹風機，謝謝您的體諒，您的回饋讓我們有機會提供更好的服務。祝 旅途平安宜必思尚品札幌飯店櫃台敬上