5 Chome-1-7 Minami 7 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 064-0807, JapanView Hotel Details
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HOTEL MYSTAYS Sapporo Susukino Guest Reviews
4.5/5
Great
287 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(287)
Positive reviews(276)
Reviews with photos/video(65)
Clean and tidy(72)
Easy to get around(24)
Near shopping area(21)
Great value for money(18)
Convenient for shopping(18)
Classy environment(9)
Many amenities(9)
Comfortable bed(3)
Negative reviews(11)
VS3333
Standard Twin Room Non smoking
Checked in Dec 2024
Travel with friends
18 Reviews
4.7/5
Amazing
Posted on Jan 11, 2025
The hotel is relatively new,located right in the centre of the city ,room a bit small but very cosy,highly recommended.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Sapporo Susukino. We would also like to thank you for your high rating. All of our staff will continue to work hard to provide you with even more comfortable service, so we appreciate your continued patronage. We look forward to welcoming you back again.
Anonymous User
Standard Double Room-Non-Smoking
Checked in Aug 2024
Other
5 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel was neat and satisfying. I liked the table and 2 chairs and the TV on the front.
Response from Property: We would like to express our sincere gratitude for your use of HOTEL MYSTAYS Sapporo Susukino. Thank you very much for your recent stay. We would also like to express our sincere gratitude for your high rating.We will continue to work hard as a team to provide our customers with even more satisfying service than ever before, so we appreciate your continued patronage.We look forward to welcoming you back again.
Guest User
Standard Double Room-Non-Smoking
Checked in Oct 2024
Solo travelers
2 Reviews
4.5/5
Great
Posted on Nov 30, 2024
Very good location which many food shops nearby
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo-susukino.Thank you for the good rating. We hope to see you again.
Guest User
Standard Twin Room Smoking
Checked in Jul 2024
Business travelers
22 Reviews
4.5/5
Great
Posted on Nov 6, 2024
Very clean hotel. However the room is very small as well as the toilet
Response from Property: Thank you very much for staying Hotel MyStays Sapporo Susukino. However, we are very sorry that the room did not meet your expectations. However, thank you very much for your kind review. We appreciate your continued patronage of our hotel.
Guest User
Standard Twin Room Non smoking
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
Good and clean ! Recommend to stay.
Response from Property: Thank you very much for your stay in our hotel mystays sapporo susukino. We are looking forward to welcoming you again. Kindest regards
LEE
Standard Triple Room
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
Clean and good location
Response from Property: Thank you very much for your stay in our Hotel Mystays sapporo susukino.We are looking forward to welcoming you again. Kindest regards.
Munkhuupes
Standard Double Room-Non-Smoking
Checked in Aug 2023
Couples
1 Reviews
4.7/5
Amazing
Posted on Sep 21, 2023
Little far from station. Other things good
Response from Property: Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time writing to us.We hope we can serve you again at our hotel in the future.
Guest User
Standard Twin Room Non smoking
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Good.
Response from Property: Thank you for the good rating. We hope to see you again.
LeoTaipei
Standard Double Room-Non-Smoking
Checked in Jul 2023
Travel with friends
41 Reviews
5.0/5
Outstanding
Posted on Aug 31, 2023
Gooooooooooodddddddddd
Response from Property: Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time writing to us.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.
Qingxin
Standard Twin Room Non smoking
Checked in Jul 2024
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Oct 23, 2024
good!
Response from Property: Thank you for the good rating. We hope to see you again.
Guest User
Standard Double Room Non smoking
Checked in Jan 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2023
Good👍👍👍👍
Response from Property: "Dear guest, thank you for your affirmation of our hotel. We are also very honored to make you feel at home. We sincerely look forward to your coming again."
Banglongqihuangong
Standard Double Room-Non-Smoking
Checked in Jan 2025
Family
63 Reviews
3.8/5
Good
Posted on Feb 8, 2025
The room is small as expected, but the air conditioning is uncomfortable and noisy, sometimes hot and sometimes cold, no need for a quilt cover, thin sheets under the quilt, it gets messy when you move, obvious stains on the quilt, not very satisfied with the hygiene
Original TextTranslated by Google
Response from Property: 非常感谢您选择 HOTEL MYSTAYS 札幌薄野。 再次然而,我們非常抱歉房間未能滿足您的期望。 今後,我們希望提供更全面的指導和管理。希望您下次再使用我們的服務,給我們一個彌補的機會。我們期待您的再次光臨。
Luoxingzhuiyue
Standard Twin Room Smoking
Checked in Dec 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
Although the room is small, it has everything! The hotel is relatively new and is the same brand as the one I stayed in Osaka last year. The staff is also quite enthusiastic and does not discriminate against others. It is only a 10-minute walk from the subway station and it is also very convenient to go to Li Xiaolu Pedestrian Street!
Original TextTranslated by Google
Response from Property: 非常感謝您選擇 HOTEL MYSTAYS 札幌薄野。非常感謝您入住。 再次感謝您慷慨的讚美之詞。 我們期待您的再次光臨。
Zhujiuyue
Standard Twin Room Smoking
Checked in Nov 2024
Travel with friends
11 Reviews
4.5/5
Great
Posted on Dec 25, 2024
MYSTAYS is a chain of express hotels in Japan, similar to the domestic Hanting Hotel. This time we booked the Susukino branch, which is about 2.6 kilometers away from Sapporo Station on foot, and is quite close to Tanukikoji Shopping Street and Susukino Business District. It seems that there is another MYSTAYS nearby, but it is farther away from Sapporo Station (beyond the 3-kilometer range of Sapporo Station. If you sign up for a local one-day tour and hope to be picked up by a car, there is no hope.) Inheriting the small but exquisite characteristics of Japanese hotels, the guest rooms are not large and compact. I have to sigh at the various humanized designs of the Japanese in the interior layout. All the necessary facilities are available, including refrigerators, safes, hair dryers, kettles, and even air purifiers. There is also free WiFi with a good signal. Plug converters are provided, which is very considerate. The hotel provides disposable toiletries and towels and bath towels, which are replaced every day. Slippers are provided but not disposable. The TV can watch some local channels. Smart toilet lid and bathtub. The restaurant is on the first floor of the hotel. Breakfast can be purchased separately for 1540 yen per person. It is self-service and needs to be purchased at the hotel front desk before 24:00 the day before the meal. Domestic payment software is supported. There are not many varieties of breakfast. I personally don’t think it is worth it, but since you are here, you can try it. You can also choose to eat in the hotel for convenience. It is not easy to find a breakfast shop when you go out in the morning. I can only think of convenience stores, or fast food restaurants like Sukiya that are open 24 hours a day. You can also go to Sapporo Station to eat mister Donuts haha. The hotel service is very good, and communication in English is still very smooth. The whole stay experience is not bad, and the cost performance is very high.
Original TextTranslated by Google
6/15
Response from Property: Thank you very much for choosing Hotel MyStays Sapporo Susukino from many hotels. We also thank you again for your high praise. All of our employees will continue to work hard every day and not be satisfied with the status quo. We hope you will choose our hotel again next time you visit Tokyo. We look forward to using your services.
Guest User
Standard Double Room-Non-Smoking
Checked in Dec 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on Jan 11, 2025
It takes about seven or eight minutes to walk to Susukino Station, which is quite close. The room is small but very exquisite. There is a hair dryer, but I don't think I saw any shoes to take off. I suggest you bring your own. It is very convenient to go anywhere. I am quite satisfied. The attitude of the service staff is also very good. If I have the opportunity to come to Hokkaido again, I will choose this hotel
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Sapporo Susukino. We would also like to thank you for your kind review. Our entire staff will continue to work hard to provide you with more comfortable services. Thank you for your continued patronage. We look forward to your visit again.