Joe C
February 15, 2025
This Hampton Inn definitely hurts the Hilton brand. I've stayed here before., once while it was being renovated and two previous stays after the renovation. First, this hotel is very conveniently located off I-95 in Sarasota, with two good options for dining within the area of the hotel. This hotel is a short 10 minute drive from the UTC Mall with loads of good dining and shopping options. This is where it ends...The cheap shabby renovation leaves one with the feeling of "glad I only booked one night. The staff is disinterested that you chose this Hampton and the morning desk person looked a wreck and really was left me wondering what Hampton Inn owner would hire such a person. This hotel did not provide half and Half at breakfast, There was only the unhealthy, crappy tasting, non dairy creamer, the kitchen person did not speak a word of English, so I asked the person at the desk about this item that every Hampton I've stayed has. She gave me the absurd and outlandish, not to mention intelligence challenging answer that the increased cost of half and half prohibited the hotel from serving this. Are you serious, the rates at this hotel are well over S200.00 per night for a minimal king room. Given the raised rates, the cost of half and half (which by the way is about the same price of the non dairy creamers) cannot really be the reason for not providing this product . So perhaps you'll remove butter from the menu next. This person cannot be qualified in this position. Given the flimsy motel ambience, the poor inattentive staff and foolish excuses for shortcomings, stay somewhere else. There are many better options nearby. As a Hiltom Honors member, Hamptons like this shake my confidence in the Hilton brand.