Guest User
September 15, 2023
My husband and I recently stayed at The Brentwood with our dog, we were very excited to find a hotel (this is really a motel) she could stay in. Upon arrival, the room smelled very musky and overall wasn't that clean looking (aside from bedding). I ignored it, this is a renovated motel and I figured it was just stuffy. The next morning, we wake up and my dog is covered in fleas. She is on a flea preventative so they were eventually dying, but there were so many it was shocking. We knew it wasn't from her walk the day before because we always check her before going in. I am pretty sure there were fleas in the room because they were full adults we were finding on her. And the worst part is you wouldn't know because the floors are painted black. We had to leave early because the longer we were in the room, the more fleas were jumping on her. They did give us a partial refund, but I was still very disappointed. Our trip was cut in half because of this and we had to deal with the headache of de-flea'ing our dog. I understand that these things happen sometimes, but we have stayed at other dog friendly places with zero issues. This motel is also under new ownership as of recently, and from what we heard the parent company owns a bunch of properties from NY to Florida so I doubt they really care what's going on. I wouldn't recommend this to anyone.