Reviews of The Bell Hotel, Saxmundham

We visited today for a meal, it was lovely we was only people in the restaurant, the menu is small but I had fish and chips and it was home made, the roasts my party said were amazing, the chicken fell apart cooked very well, the staff seemed very helpful, we can’t wait to go back! Thank you.

Booked last minute, stayed in what they call a cosy room, which was a bedroom above the kitchen, The room was more than adequate and clean .The lady that checked us in , who I think her name was Sylvia was so helpful and friendly, and went above and beyond to make sure we had every thing we needed. Didn't have dinner at the bell ,but had a lovely hearty breakfast.

Located in the centre of Saxmundham with easy parking. The hotel staff were helpful before we arrived, answering our phone call promptly and efficiently dealing with our query in a friendly manner. The hotel building itself is clean and characferful. The rooms are comfortable and well equiped. I appreciated the well stocked tea and coffee tray and TV with fucntionioning Netflix, Prime etc. Shower clean, effective and easy to use. Most impressive was the food and staff. Quality, delicious food. We had an excellent dinner and breakfast. The staff were friendly, likeable and helpful. The beers good too with a beer garden to enjoy. Excellent.

We had an afternoon tea at the Bell. It was the best afternoon tea we have ever had. We have been to the Ritz in London but their scones were not half as good as at the Bell. At the Bell the scones were nicely warmed and they supplied butter as well as oodles of cream. The sandwiches were very well filled and there was unlimited tea as well. They also supplied cartons for us to take home any food that we were too full to eat. The gentleman who served us was brilliant and very helpful. Our daughter is vegetarian so he quickly supplied a lovely plate of egg sandwiches. The soft background music was just right. We all recommend the Bell for a lovely afternoon tea.

We were fortunate to get an upgrade to a really large bedroom with sofa and a massive bathroom with free standing bath and a shower cubicle. A lovely clean room with plenty of storage. The addition of the tower fan helped deal with the heat being seen this Summer. Excellent breakfast and lovely service from all at the Hotel, especially Sylvia, who greeted us when we booked in, served us drinks through the evening with our excellent 3 course dinner, and then sorted out our breakfast the next morning. Her cheerful personality helped make our stay really memorable.

We wanted an hotel in the village for convenience and chose The Bell. There are a lot of stairs up to the upper bedroom floors and we noticed that the lift only goes to the first floor so if you have limited mobility I recommend you contact the hotel and request a first floor room. The room that we had was noisy from local traffic and on site activity and the en suite bathroom was small. There was also some basic maintenance needed throughout. Based upon the price that we paid once breakfast was added on the facilities and value for money was average

Called in for coffee, we did not stay here. The drinks were hot, the surroundings were nice and the toilets were clean. Friendly and helpful staff. The only down side would be the loud annoying music. I think that gentle background music on a lower volume would be more in keeping with the atmosphere. I have hearing loss, but the music was over powering even for me.

Another excellent stay at The Bell, super comfy rooms, delicious breakfast and friendly staff, what more could you ask for. Great location for visiting this part of Suffolk. We take advantage of their excellent room rates/deals if you book direct.

Nicely refurbished hotel with private parking. Friendly staff, excellent breakfast and comfortable, well equipped rooms. Not much to do in Saxmundham but many nice places within 15-20 mins drive

We have had a wonderful experience here at The Bell Hotel. We couldn’t have asked for more helpful, willing and personable staff during our stay. The hotel itself felt fresh, clean, modern and homely with some beautiful artwork throughout. I am gluten free and the staff and menu couldn’t be more accommodating for the fact! They even went to buy GF bread at breakfast as they had run out. Fantastic service. With plenty of activities and sites nearby to visit, it’s an ideal town to stay in too. We only stayed for one night but would certainly come again. Thank you to all of the team- it’s been a pleasure!

Such a gem this hotel, tastefully designed from a local interior designer. It smells fresh and recently decorated. The food is top notch and staff are lovely. Dogs are welcome which is a big plus. 10/10.

We had the most amazing Dinner here . The food was excellent, well presented and served from 2 great members of staff . Would recommend 100% and will definitely return

Although this hotel fitted the bill in many ways (accommodation/breakfast/location etc) sadly we stayed during refurbishment but were not warned of this and were rudely awakened at 7am to banging and crashing in the room above !! After complaining to management several times via phone when home (no management were around the day we left ) we were offered a complimentary afternoon tea … !!! We stayed here o/n to visit a friend and it would mean a 6 hour round trip to return just for tea and cake …. !!!!!

Have just returned from a couple of nights at this hotel. Our room was very clean and comfortable and the huge bed was exceptionally comfy and the en-suite, with walk-in shower, was very well equipped. The food was really tasty and though the menu not huge, there was something for everyone. The staff, well what can I say….. lots of hotels have helpful staff, but have to say the lovely staff at The Bell Hotel, went that extra mile. When they realised my favourite flavour of gin was about to run dry and no spares in ‘the back’, Matt went straight round to Tesco, and bought a bottle… plus, on arrival a complimentary cocktail was offered, sadly made with vodka (which according to other guests, was really good) I had to decline because of my intolerance to that particular alcohol. Matt went straight onto Google, found a cocktail made with my gin and served that instead!! Which, I have to say, was lovely and, as he gave me the recipe, will be enjoyed this Christmas - thank you Matt.. Other staff were Sharon, Georgia and Danielle (apologies if I’ve spelt any of those wrong!). They all were extremely helpful, and friendly and made time to chat about local places to visit and things to do. We were blessed with wonderful weather, which can make or break a trip away, but the staff at this Hotel, would have made even the worse of weather seem like merely a hiccup….. A very big Thank You, Anne and Tim