Scenic Hotels in Shenzhen

"the room and toilet looks a little old. The toilet bowl is converntional not the auto flush and wash backside type. The front desk is extremely helpful though. The breakfast is not fastastic better to do without. Missed going, walked passed without realising to my room several times. There is a massage parlour on the 5th floor providing some relieve. A small discount when you told them recommended or introduced by the hotel."

"I recently stayed at this hotel and had a great experience. The location is fantastic—right next to a bustling shopping mall filled with excellent restaurants and a variety of shops, making it super convenient for dining and entertainment. The hotel itself was spotless and had a calm, peaceful vibe throughout. I especially appreciated the chilled ambiance, which made it easy to relax."

"Very good experience staying for 3 nights in this hotel. Even a bit dated, but give a feel of the old shangri-la we used to know....very convenient too as the front of the hotel has a pedestrian underground tunnel access to the big Luohu food alley. Level 5 is the pool garden and gym facilities. Also A short 10mins walk to Kindsley Plaza."

"The Holiday Inn Express has a great location, making it convenient to get everywhere and saving a lot of commute time. The room was spacious and bright, and the bedding was so comfortable that my sleep quality improved significantly. The breakfast was also excellent, with a wide variety of fresh dishes and attentive service. I especially want to commend Shirley, Jane, and Lydia for their warm, meticulous, and friendly service throughout our stay. They made us feel genuinely valued and respected, contributing to an exceptional experience. I would definitely choose to stay here again if I have the chance!"

"This is a clean and comfortable hotel, located in the ancient town, near the South Gate. I think it's the best hotel in Gankeng. The front desk lady was very friendly and helpful. Our room had a great view. It was spacious and well-equipped, very user-friendly. There are many delicious restaurants nearby. Our bathroom light didn't work, so we notified the front desk and someone came to fix it immediately. Our stay included a set of afternoon tea for 2, we had the tea at another related hotel nearby, and there are washing machines at this hotel too."

"I decided to have a ”micro vacation” in Shenzhen on short notice. I chose this Santa Monica hotel that had been in my favorites for a long time. I didn't expect to meet the ideal life aesthetics around the corner✨ ▪️The room is a gentle cream wood style. I really like the unbeatable sea view on the balcony, very nice~ ▪️The butler service is considerate but not excessive. I received a seasonal fruit basket when I checked in. I contacted WeChat for a quick response if I needed anything. ▪️The first-floor terrace was unexpectedly photographed! The combination of white parasols + tropical green plants Order a cup of Americano and vacation in Chiang Mai~ It's more like an ideal friend's home than a hotel. There is no overly designed bustle. There is just the right amount of relaxation and freedom. It's a favorite that I want to hide secretly💛"

"First of all, a big thank you to Trip.com Concierge! Always available 24/7 for Trip.com members! I placed an order at 5:55 PM that day and used Trip.com Concierge to request a ”high floor, (subject to room availability) room upgrade.” Arrived at the hotel at 8:00 PM... There was no doorman, security, or bellhop from the hotel staff... The only person at the front desk was a guy wearing black-rimmed glasses! When checking in, I asked if he had seen the Trip.com notes... He said he hadn't but directly upgraded me to a suite (1638). I'd like to express my gratitude for that! Since there was no bellhop, we had no choice but to drag our luggage directly to the room... The door stopper for the room door (see picture 2) was broken, and the hallway leading to the room was completely dark when the door was opened (see picture 1) (this was taken after closing the door). (There's no light in the hallway from the closed door to the middle of the room.) Fumbling in the dark, I found the slot for the power card and inserted the room's own power card. I was still carrying my luggage, and the door wasn't held by the door stopper... My companion, who was following behind with luggage, was hit by the door! It hurt a lot! So I contacted the hotel staff through Trip.com Concierge to report the issue... We waited in the room for over an hour! Around 9:30 PM, Ms. Liu, the hotel's night shift manager, came to the room and told us that there was an emergency light in the hallway near the room that we could use! However, the entrance to the hallway was indeed very dark (I wonder why the hotel designed it that way?). Manager Liu immediately offered to move us to a twin room on the 17th floor or an executive king room on the 24th floor... We asked if we could pay extra (make up the difference) to upgrade to an executive suite? (The hotel's mini-program was down that night, so we couldn't see the hotel prices. Manager Liu said we could refer to the prices on Trip.com and that they could offer some discount, but she would need to ask her supervisor for approval.) Manager Liu advised against upgrading to an executive suite that night! We accepted Manager Liu's suggestion! And we were touched by Manager Liu's sincerity! After all, it's rare for a hotel's on-duty manager to consider the guests' needs! Ms. Liu, the hotel's night shift manager, is diligent and responsible! She conscientiously informed us that all deluxe suites were sold out that night and that the executive suites had some leakage due to the typhoon! We did see towels placed on the windowsill of room 2438 at the time! Manager Liu also consulted with her colleagues in engineering! Manager Liu showed us a total of three rooms! We said we were fine returning to 1638 (the retro-style room was also quite unique... it was a suite after all). Manager Liu warmly invited us to stay in the king room on the executive floor on the 24th floor! During our discussions and room viewings, we also got a general idea of the hotel's layout (below the 16th floor is not renovated – 80s/90s five-star hotel luxury style, once glorious – above the 17th floor is newly renovated, with a brighter and livelier style). Manager Liu was also very thoughtful and had the front desk remake the room cards and send them up! Manager Liu also informed us that the hotel doesn't offer room service after 11:00 PM and personally came to the room to deliver two bottles of water! We once again felt Manager Liu's sincerity!! Ms. Liu, the night shift manager, is from Northeast China and is very warmhearted! Manager Liu represented the hotel in resolving the issue, and we could feel the hotel's warmth! We chose to stay! Manager Liu also informed us that we could extend our stay in the current room! Here, I would like to thank Ms. Liu, the hotel's night shift manager, and the hotel's night shift? Or perhaps the day shift? The guy at the front desk wearing black-rimmed glasses! It's not scary to have problems... what's scary is not having an attitude... Once the problem is solved, Trip.com guests will still give your hotel a 5.0 rating!"

"The room was excellent, and the quiet environment was perfect for a light sleeper like me. The surrounding sea views are absolutely stunning, and they blend seamlessly with the nearby architecture. It's incredibly picturesque, fantastic for photos. The service was great too; everything from the afternoon tea and evening desserts to breakfast was just right."

"We stayed at The St. Regis Shenzhen to celebrate our anniversary, and it turned out to be a truly memorable experience. From the moment we arrived, everything felt personal, genuine, and full of warmth. A heartfelt thank-you to Chief Butler Faust and his team, especially Alice, for making our stay so special. Every detail was thoughtful — from the elegant room and beautiful view to the surprise anniversary room decoration and the genuine care they showed throughout our stay. They even went above and beyond by inviting us to experience the signature saber-opening champagne ritual, which made our celebration truly unforgettable!"

"The hotel is located about 500 meters from the subway entrance, making transportation super convenient. There are also many dining and shopping options nearby, which is simply a perfect choice for tourists. The service is impeccable. I'd especially like to commend Xiao Ying at the front desk for her warm service. Every time I encountered a staff member, they would greet me with a smile, which felt very welcoming. I must specifically praise their mattress and pillows; they are just right in firmness, ensuring a dreamless sleep until morning. This is the greatest blessing for frequent business travelers."