In the heart of George Town, Eastern And Oriental Hotel is within a 5-minute drive of KOMTAR and Penang Times Square. This 5-star hotel is 2.2 mi (3.6 km) from Gurney Drive and 2.9 mi (4.7 km) from Gurney Plaza.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in George Town? This hotel has facilities measuring 7535 square feet (700 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 232 air-conditioned rooms featuring espresso makers. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature bathtubs or showers, bidets, and slippers. Conveniences include phones, as well as safes and coffee/tea makers.
"You can tell this hotel is trying hard to brand itself as a luxury or upscale establishment, but it falls short on many details. From the design of the key cards, the meticulousness of room cleaning, and the breakfast quality, to the preparation of bath salts after turn-down service, the direction of the showerhead, and the inconsistency of bathroom amenity brands – all these aspects are far from luxury standards. Most notably, the staff training seems consciously biased towards Caucasian guests, which I won't comment further on. I believe if Raffles were truly managing this hotel, the standards would significantly improve. Beyond that, the hotel boasts an excellent location and offers a great sense of history. As for why so many celebrities visit this hotel, it's mainly because Penang genuinely lacks any other truly impressive hotels."