We rented a two-bedroom villa which is one of their most expensive rooms. I haven't really high hopes for this stay and the main lobby look very nice, as I'm sure most of the rest of the hotel was. The Villas however are run down, outdated, uncomfortable, and just not appealing in the slightest. There are cabinet doors in the kitchen hanging down, the dishwasher made a horrendous noise, there was a piece of tape on the top of the the door frames to lock the bedrooms, trash under the bed, and the beds were some of the most uncomfortable I've ever slept on. I was willing to look past most of that but then when my wife and baby were napping in the room around 1:00 in the afternoon, someone let themselves in to do fire alarm testing without notifying any of us. It wouldn't have been that difficult to send me a text about it which is how they have been communicating up until that point. service was great until I spoke with the manager who did nothing would make excuses and frankly he was highly insulting.