Ace Hotel Seattle

The room was extremely cold. There is only a old oil heater in the room and there is no way to control the temperature. My husband was wearing a winter coat inside the room.

We love every Ace we’ve ever been to. This one felt the most simple, but one of our favorites.

Enjoyed my stay - location was very walkable - about 15 min walk to the link train station which was convenient and close to all the sites. My room and shared bathroom area were quite clean. There was a bit of a musty smell when you first walk in the room but it wasn't too bad... Loved the shared kitchen downstairs! Nice touch. Staff were also very friendly and helpful! Would stay again. Thank you Ace!

Staff and location 10/10. Kitsch factor for a boutique hotel 8/10. Execution for a hotel 5/10. Having stayed at other ACE hotels, this is better classified at an elevated hostel. Room and front door keys are actual keys, and front desk is not staffed in the evening. At 11:30pm, could not get into the front door bc the keys had been recut and mine did not work. Called the after hours line, got a recorded message. Called the second number listed, went to voicemail. Called again and spoke to very pleasant person who was going to come into town and help me, but lives 30-40 minutes away. Seattle, while better than it was 2 years ago, is still not safe downtown at night for a solo person. Considering this, I had to wait next to a hotel entrance, and convince another guest that I was staying there so I could get in when they did. Television received no signal so unusable. 1) hospitality business necessitates attention to detail, like checking that all keys work when locks are rekeyed, and the novelty factor of having actual brass key doesn’t do it for me, get a card system 2)a part time staffing of reception doesn’t work when you’re closest on site help is 30-40 minutes away 3)this is not a safe part of town at night, to put other guests in the position of having to let someone in the building is awful. There should be a remote ability to unlock the door. Ace hotel is a great brand, however this location misses the mark. This is a “mid”

Staff was very friendly and polite upon both check-in/out. Property was clean. Stayed for one night before a cruise trip. Walkable (1/2 mike) to Pier 66 but must walk downhill crossing railroad tracks. What was unique and different about the property- the entrance to the front desk; must climb 23 steps from the front entrance. There are no elevators. No bathroom/commode in the room, just a sink. You must walk out of the room to get to five separate personal showered/ commode (shared among all guests staying at the property). Able to lock so no one else enters, inconvenient however, we were staying for one night and the hotel was reasonably priced and walkable to Pier 66.

staffs are very friendly,hotel is clean and cool. I want to stay here again.

Very cute boutique hotel. No elevator was challenging with heavy luggage on route to an Alaska cruise. Bed was terrible

Brandon was a great help in finding us a great place for lunch! Very polite staff, not an overly fancy hotel, but attention is paid to the right things. Will be back!

The staff were so welcoming and helpful. The continental breakfast was great every morning and the location was great to walk down to the water, space needle, and to scooters to explore the city even more. Highly recommend this hotel!!