The Pera Bosphorus Hotel is an ideal spot for travelers wanting to discover the city. The Pera Bosphorus Hotel is an ideal choice for travelers who want to take in the sights and sounds of Istanbul. The hotel is only 2km from Taksim Station and 40km from Istanbul Airport, giving guests a number of convenient transportation options. The closest major public transportation, Şişhane Metro Station, is only 1km away. The nearby area boasts an abundance of attractions including Istanbul Museum of Modern Art, Bosphorus and Basilica Cistern. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Istanbul hotel features parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is particularly popular with those traveling with families.
"A terrible experience at this hotel. Despite its excellent location and stunning views, and despite being generally good, the customer service was extremely poor. The reception staff were unprofessional and unfriendly, with no welcoming or friendly demeanor. Most of my friends didn't speak English well, only a few phrases, and the receptionist would ignore them and move on to another guest, failing to understand their needs or even attempt to communicate with them. He even said, ”You Saudis don't speak any language.” We booked breakfast, yet on the first day, they kept changing our reservations. We went upstairs and downstairs repeatedly about it, insisting we contact the company and explaining that the reservation didn't include breakfast. After much pressure, we finally got breakfast. Upon checkout, they took our luggage roughly, pulling two bags off the trolley. They pushed them into the elevator and dragged them out, leaving them there before the driver even arrived. When I spoke to the baggage handler, he didn't respond. When the driver finally arrived, I tried to speak to him, but he said it wasn't his responsibility because of the location and the bags. When I asked for his name, he hid his ID. One last thing, as we were leaving, they said that... There were missing items in the refrigerators that we hadn't touched or drunk anything from, yet they wanted to demand payment even though they hadn't checked them.
In all the times and hotels I've stayed in Istanbul, this was the worst treatment I've ever experienced. It was like I was there to sleep for free, literally. That's how I felt. Besides that, there was no more than two bottles of water in each room, and if you asked for another, they said it was forbidden. There were no tissues either."