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Extended Stay America Suites - Secaucus - New York City Area Guest Reviews
3/5
103 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.1
Amenities3.0
Service3.0
Cleanliness3.0
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All reviews(103)
Positive reviews(1)
Negative reviews(2)
Guest User
Deluxe Studio, Multiple Beds, Non Smoking
Checked in Feb 2024
Family
1 Reviews
3.5/5
Posted on Apr 1, 2024
Need renovation. Everything looks to old . Can be better
Guanakita
Deluxe Studio, Multiple Beds, Non Smoking
Checked in Sep 2023
Family
1 Reviews
2.5/5
Posted on Oct 23, 2023
Well to start I paid for a room with 2 beds and a sofa bed for $358 breakfast included
I was disappointed with the beds and the sofa, they smelled very bad and the sofa had blood stains and then the breakfast was only coffee and bread, that's all, what kind of hotel is that???
I went to reception and they moved me to another room and they told me that they would refund me 50% because of the poor condition of that room, I'm still waiting for it.
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hemmmmm
One-Bedroom Suite
Checked in Aug 2022
9 Reviews
1.0/5
Posted on Oct 16, 2022
#negative #I was disappointed with the Safety, Nearby Shops, Natural Light in the Room, Corridor Soundproofing, Hotel Smell, Location; too poor. The breakfast was all wrapped in plastic and was thrown away after one bite. Indescribable taste.
The room is very old and smelly.
There were mice in the room during the day.
It's been almost a month and I still haven't been refunded the room fee for that night.