We booked a room in advance and arrived late at night. We were not accommodated in the room that was indicated in the photo, but settled in a separate house 300 m from the hotel, without explaining where to go. We have been looking for this house for a long time. The room we were given was renovated, it smelled very much of paint, there was no heating, the floor was made of an old board that left splinters in the feet. When asked to change the room and explain the situation, we were refused. After a night in this room, we woke up with a headache and nausea. In the morning we managed to change the room. We spoke in Russian and the hotel staff treated us with disdain. We didn't want to pay for the first day. The manager threatened us, either we pay or he calls the police, turned around and left. This is disrespectful attitude towards us.