Anonymous User
October 13, 2025
The hotel residence is surrounded by a nice environment with separate pedestrian and vehicle access, making it suitable for walks.
The hotel itself is somewhat outdated. The only downside was that I booked a room with a terrace and prepaid, but upon arrival, they said they couldn't find the reservation. I showed them my booking confirmation, and after searching for a while, they said someone had already checked in. I was shocked; how could someone have checked in so soon after I arrived? It's very likely the hotel made a mistake. After finally getting my room key, I discovered the room didn't have a terrace. Going back to the front desk, they casually said: "Terrace availability depends on room availability." But I should have gotten the room type I booked; either it's unavailable, or if it is, it needs to be matched. Anyway, this experience was quite unpleasant. I was already exhausted and didn't want to argue, and I was only staying two nights. I will never book this residence again. The NH 2 Hotel across the street is much better—easy parking, and the staff are relatively more friendly.
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