Jalan Mewah Ria 2, Bukit Mewah, Sekudai, Johor, 81200, MalaysiaView Hotel Details
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Hyatt Place Johor Bahru Paradigm Mall Guest Reviews
4.6/5
Great
973 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(973)
Positive reviews(954)
Reviews with photos/video(379)
Near shopping area(141)
Large rooms(123)
Convenient for shopping(117)
Great swimming pool(49)
Tasty food(31)
Elevator was OK(24)
Stayed multiple times(15)
Negative reviews(19)
Anonymous User
2 Twin Beds Room
Checked in Oct 2024
Travel with friends
4 Reviews
4.5/5
Great
Posted on Nov 3, 2024
enjoyed my stay once again, it’s connected to Paradigm mall, where you can get almost everything from, lavender bakery, famous amos, uniqlo. room is spacious, we love the couch! please keep up the effort in preparing quality breakfast :) really friendly hotel staff, i will be back!
MichaelTan
2 Twin Beds City View
Checked in Oct 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
This hotel offers great Service, Room and Breakfast. It is also centrally located where you could visit Legoland in the west and desaru in the east.
If you drive , park at level 6 carpark, near pillar 14F.
Anonymous User
King Room
Checked in Oct 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
The staffs, hotel workers and even security are polite and attentive to our needs. They are very welcoming . I’m very happy with my stay! Will definitely not be my last one . Thank you all ☺️
Egy Mu
King Room With Pool View
Checked in Oct 2024
Couples
16 Reviews
4.0/5
Very Good
Posted on Oct 11, 2024
There are many cars visible from the pool view room at the Hyatt Paradigm Mall, which is equipped with hand towels, face towels, and body towels. We have tasted the fresh, salty green apple juice, and the creamy duck-filled ravioli is the most refreshing dish.
6/12
Response from Property: Dear Egy Mu,Greetings from Hyatt Place Johor Bahru Paradigm Mall.Thank you for staying and sharing your feedback with us. It is our pleasure to have you as our guest at Hyatt Place Johor Bahru Paradigm Mall. We look forward to welcoming you back in the near future.Best Regards,Hyatt Place Johor Bahru Paradigm Mall
HumsCakeLove
King Room With City View
Checked in Oct 2024
Couples
19 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Favorite hotel in JB now. Clean and very new, hope they maintain the building for a good long time! Breakfast spread was mediocre but the staff were all so friendly and nice! Got a slice of cake for my birthday celebration and they happily sent it to my room upon my check in. Connected to Paradigm with lots of food and cinema options! Perfect place to stay in JB - 20 minutes drive away from the immigrations complex!
travellingkel
2 Twin Pool View
Checked in Oct 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Received very warm welcome from the reception. Room is spacious and clean, ceiling is high, good water pressure. I had an amazing stay.
Coleslaw
2 Twin Pool View
Checked in Oct 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Oct 28, 2024
Great location! Clean, comfortable and spacious room with a wonderful view too! Very nice staff as well~
Jayrnb
2 Twin Pool View
Checked in Oct 2024
Family
6 Reviews
4.5/5
Great
Posted on Oct 27, 2024
Location is good as its direct access to mall. Room is nice and new. Shower Water pressure abit weak and temp of water not consistence. Everything else is good.
Bbgal@Von
2 Twin Beds Room
Checked in Oct 2024
Family
9 Reviews
4.0/5
Very Good
Posted on Oct 25, 2024
Straight direct to the mall, but its only limited 10am to 10pm. It is good if they can allow Skaters to access before and after the mall business hours, for safety purposes, hotel may can add the door access point on the direct access entrance to the mall.
zhiyi12
King Room
Checked in Oct 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
This is new hotel, good location next is shopping mall, nearby have alot good food
Hotel staff very friendly, room is very clean
Will came back this hotel again
Guest User
2 Twin Pool View
Checked in Oct 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
This is our third time staying at Hyatt Paradigm. Very clean and spacious hotel. A bit delayed during check-in as the hotel is fully booked. The room is kept clean and bed are comfortable. All basic toiletries are provided. Convenient shopping just downstairs and many nice restaurants to try. Will booked again for a weekend gateway.
Anonymous User
King Room
Checked in Oct 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
Had a birthday cake request during hotel booking and the cake was delivered to our room after check-in. Location is definitely a plus point as it's within Paradigm mall. Room is spacious and clean. Friendly staff and the staff always greet with smile.
Response from Property: Dear Anonymous User,Greetings from Hyatt Place Johor Bahru Paradigm Mall.Thank you for your review and rating 5 out of 5. It is our pleasure to have you as our guest at Hyatt Place Johor Bahru Paradigm Mall. Thank you for your kind words about our colleagues.We look forward to welcoming you back in the near future.Best Regards,Hyatt Place Johor Bahru Paradigm Mall
Anonymous User
2 Twin Pool View
Checked in Oct 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
Love that the hotel was connected the mall. Service staff were friendly. Rooms were clean. Toilet was clean. Loved my stay and will return!
Response from Property: Dear Anonymous User,Greetings from Hyatt Place Johor Bahru Paradigm Mall.Thank you for your review and rating 5 out of 5. It is our pleasure to have you as our guest at Hyatt Place Johor Bahru Paradigm Mall. Thank you for your kind words about our colleagues.We look forward to welcoming you back in the near future.Best Regards,Hyatt Place Johor Bahru Paradigm Mall
amirul
King Room With City View
Checked in Oct 2024
Family
5 Reviews
4.5/5
Great
Posted on Oct 6, 2024
All is good for this hotel. Certain areas i thought can be improved but doubt so.
First, the hotel is great as it is integrated with a mall. However, there is no reserved parking lots for hotel guests. Thus, if you’re driving, you may have a difficult time to find a decent parking lot near to the direct access lift (at level 6) of the hotel. While their parking is shared with a mall, they also do not provide complimentary parking. But they do provide discount to cap your parking fee to RM6 per entry.
The hotel also does not have room service. I guess it is due to there is a wide variety of food to choose from the mall. But the mall closes at 10pm, and not much other choices like coffeeshop or eateries around the mall.
Other than that, everything is fine and decent.
Response from Property: Dear Amirul,Greetings from Hyatt Place Johor Bahru Paradigm Mall.Thank you for staying and sharing your feedback with us. It is our pleasure to have you as our guest at Hyatt Place Johor Bahru Paradigm Mall. We look forward to welcoming you back in the near future.Best Regards,Hyatt Place Johor Bahru Paradigm Mall
Lornie Tan
2 Twin Beds City View
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Room was spacious for a family of 4. Opt for the breakfast where kids below 12 dine for free.