Oak Tree Emerald Semarang
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Semarang

Oak Tree Emerald Semarang

Health Protected
Estate Papandayan, Perumahan, Jl. Palm Hill, Gajahmungkur, Kec, Semarang, Central Java, 50232, Indonesia
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With a stay at Oak Tree Emerald Semarang in Semarang, you'll be within a 5-minute drive of Akademi Kepolisian and Kariadi Hospital Semarang. This upscale hotel is 1.9 mi (3 km) from Indonesia Kaya Park and 2.2 mi (3.5 km) from Ciputra Mall Semarang.Show More
We Price Match
hotel overview picture
Last booked 2 hrs ago
4.3/5Very GoodยทService: 4.4
70% Recommended
All 54 Reviews
Amenities
Outdoor Swimming PoolSpaPrivate ParkingFreeRestaurantMeeting RoomChildren's PoolLuggage StorageFreeWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Achmad Yani International Airport
(11.3km)
Train: Tawang Train Railway Station
(7.9km)
Landmarks: Wisata Sam Poo Kong
(2.2km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Guest Reviews(54)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.3
  • Location4.3
  • Service4.4
From 305 and 312 31/12/23
January 1, 2024
My review of the Oaktree Emerald Hotel in Semarang is deeply disappointing. The condition of the room was extremely poor. The staff's attitude lacked the finesse necessary to maintain hospitality. It was truly shocking that they opened our room twice without permission, even at 11 p.m. The Duty Manager, Jehovan, seemed to feel no remorse for his foolish actions. The room was dirty and the hygiene was very poor. All the staff lacked professionalism, and above all, there were issues with their integrity. There were far too many instances of lying and deceiving consumers. This situation is completely inconsistent with the basic service a hotel should provide. A hotel should offer a safe and comfortable space for its guests, but this hotel has failed to meet those expectations. If these issues are not resolved, consumers using this hotel will continue to be disappointed. After directly experiencing the serious issues with the quality of service at this hotel, I do not recommend it. The management of this hotel needs to reassess their approach to customer service and seriously consider the behavior of their staff.
SLaaaaaaaaaaaaaa
December 31, 2023
lack of cleanliness, the bathroom water flow is blocked, the cupboard is dusty, air conditioner is not cold, the swimming pool water is not clear. First experience of staying at a 4 star hotel was disappointed.
Lukas PS
March 16, 2024
Hotel with great view
Tenggar M
March 12, 2024
- Hotel need proper maintenance, lack of maintenance seen from the wadrobe, bed. - water of the pool need to replace.
Guest User
January 14, 2024
The hotel is nice, breakfast is simple, Location is quiet surrounding far from the center. More expensive than similar hotels
Guest User
July 12, 2023
Sangat nyaman, staf ramah, hanya saja water splash di toilet tdk berfungsi
Guest User
August 8, 2023
Good great
ozt
November 18, 2023
Location and service is good. Hotel staff is kind. I recommend this hotel.
Ardina Wijaya
March 13, 2023
Good place with good view

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Adult
IDR 100,000 (approx. US$6.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available

Property Description

  • Opened: 2012
  • Number of Rooms: 211
With a stay at Oak Tree Emerald Semarang in Semarang, you'll be within a 5-minute drive of Akademi Kepolisian and Kariadi Hospital Semarang. This upscale hotel is 1.9 mi (3 km) from Indonesia Kaya Park and 2.2 mi (3.5 km) from Ciputra Mall Semarang.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 172 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Restaurant
Meeting Room
Restaurant
Restaurant
Style: A la carte, Buffet
Cuisine: Indonesian, International
Dining options: Only available to property guests, Available for reservation
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