Hotels near Kapalai, Semporna

Facilities: Sufficient water supply for bathing. Went there at 3🈷️. The weather was changeable. There was a fan in the room. It was windy at night and it was still a bit cold when it was turned on at level 5. Hygiene: Very clean. There was a timed mist sprayer in the room, and the whole room was fragrant. The bed was very soft and elastic, and it was very comfortable to sleep on👍🏻 Experience: I met the Bajau people who sold seafood. I couldn't understand the language. The hotel's housekeeper translated and helped to communicate. It didn't matter if I didn't buy. It was a very sincere and wonderful experience. Diving🤿 is available at any time from morning to evening on the same day. Equipment needs to be rented for more than 30 RM a day. The mouthpiece is very clean and newly replaced. The one I bought myself was not used. You can also fish on the rooftop. There are many swordfish at night because the light is concentrated around, there are a lot of fish, and the water quality is very clean

The room was very new and clean. I chose this hotel because I saw that it was renovated in 2026, which immediately caught my eye. Although it's a 10-minute walk from the town center, it's very clean, tidy, and quiet. There's also a place to dry clothes and you can store your luggage, so overall I was very satisfied. My favorite part was the hairdryer; it was super powerful and convenient. I even took a picture of the brand and found out it's from Flyco, a Chinese brand. Plus, you don't need an adapter; our plugs work directly. I forgot to take pictures inside the room. Overall it's clean, and the service is good. What kind of tree is this in the hotel courtyard? There are bougainvilleas everywhere.

The environment here is absolutely stunning. The marine ecosystem in this area is incredibly rich; from the deck of our room, we could see starfish scattered across the sand, schools of tiny silver fish occasionally leaping out of the water, and even sea turtles and many other creatures. There are beautiful coral reefs near the overwater bungalows too. Every evening at 5 PM, the staff would take guests snorkeling to see the corals and a variety of colorful fish. The overall service was excellent. This overwater bungalow is run by traditional Chinese owners, making it very welcoming and a great spot for photos.

first is the floor, it is sticky, it is sticky in the room and also at the gathering or public area where we take our meals. Next is the issue with the toilet, the shower head is broken, it's leaking and the water is too strong and thin, it is hurting me when i try to bathe. Thirdly, the floor mat is dirty and too thin, it is not absorbing water as it should. Fourth, the floor also has a lot of dust and sand. Fifth, the hotel does not have enough electrical plug, we only have two plugs and it is on the most left of the bed, it is better if it is in the middle of both beds. Sixth, the air conditioner is too weak for a room with 3 people, it is hot even at night. Seventh, the music is too loud, i cannot even rest properly at night, you can prepare earplugs at least. Eighth, the gathering or public area is too hot because there is no fan, please prepare some ceiling fans so guests can dine properly. Ninth, should have a table for a big room at least. the floor is wide enough, but it is so dirty that we do not dare to sit on the floor to play games or cards, we also do not want to play games or cards at the gathering or public area because it is too hot and loud. Tenth, rubbish in the sea or hotel area, i saw a huge pile of rubbish such as bottled water, food container, plastic bag just floating in the sea in the resort. Here are some good things about the hotel, first, very nice scenery, the water is nice and clean in the morning. Secondly, the balcony area for each room is nice because we can look at the scenery while sitting on the chair and resting. Thirdly, the staff is very friendly and very responsible, they do their work fast, they carry our luggage, refill food fast, and are very nice. Fourthly, the overall atmosphere of the hotel is very comfortable. Fifth, the food is ok, breakfast is ok, it is not the best but it is edible, the dinner is the best, and the seafood is a very nice touch. Sixth, we can dry our wet cloth on the balcony too. Overall i give it a 2 out of 5 stars. The price of your hotel does not match the pros and cons of your hotel. I would not want to stay in the hotel another day if the problems still stay the same. Please do your best to improve better. This is my honest review as a Malaysian.

Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?

Excellent stay, was abit worried after reading some of the reviews, but the villas and the area looks exactly like the pictures show online. 4 star hotel in a 5 star location. Rooms always clean with fresh towels etc after we came back from our trips, and staff were friendly and accommodating. We only gave 3 stars for service because prices changed at the hotel for things like the private taxi back to shore, and the price for cooking seafood that we had bought from fishermen passing the hotel. The private taxi price at the shore at the Sky Water Reception (around 300) was less than the price quoted at the actual hotel (540 - both prices are much higher than the prices quoted online). But otherwise a great stay, location and staff. Some parts of the hotel need a bit of upkeep (wooden railings having come off, for example), but this wasent a big deal to us, didn’t care. Enjoyed the food provided but I would recommend getting to dinner on time as the food provided is the only food available at the hotel - we seperately brought our own snacks and beers. We also did the Package A and Package C trips which were fantastic. Package A is more island hopping (with the hike) and water activities on the side (scuba diving etc), whereas Package C is very much a water activity orientated - so if you’re keen for scuba diving definitely pick Package C. You also visit islands on that trip. Overall very happy 😃

This resort is truly beautiful — scenic, clean and affordable. The surroundings are stunning and the rooms are well-maintained. However, there were several service issues that affected our overall experience. 1. Boat pick up was said to be 1.30pm. We were made to wait on the boat for almost 30 minutes because the resort manager had gone to town to buy supplies. The transfer only proceeded after I complained to the service manager. Shouldn’t the boat came earlier if u need to buy supplies?? 2. Upon arrival at the resort, we had to wait again for check-in, even though ours was the only boat arriving and there were only four rooms to be checked in. 3. Dinner was scheduled from 7-8 PM. When we arrived at the café at around 7:30 PM, only rice and chicken were left. The vegetables and prawns had already run out. When I requested a fried egg as a replacement, I was offered clams instead. It should’t be an excuse if other customers took too much food or we came late. 7.30pm is not late. You shd manage the food serving, it was not ur 1st week of business. 4. Breakfast was scheduled from 7-8AM. We arrived at 7:20 AM, but breakfast was not ready yet. Once the food was served, guests had to queue (this is fine) but by the time it was our turn, the eggs and chicken were already finished. I had to personally knock the kitchen to inform before the food was replenished. 5. Trip.com stated that check-out time was 11:00 AM, but the front desk informed us that check-out was at 10:00 AM. Only after I pointed out the booking details was I allowed to check out at 11:00 AM. Belief they wants more ample time to tidy up the rooms at the cost of the customers. Other area that improve:- 1. When I contacted the receptionist via WhatsApp regarding a booking modification, the responses were not particularly friendly or accommodating. A more customer-oriented approach would greatly improve the guest experience. 2. The receptionist’s appearance and presentation did not seem professional. Throughout my stay, she was dressed very casually, resembling sleepwear, and I initially assumed she was part of the housekeeping team rather than the front desk staff. Overall, the resort has great potential due to its beautiful setting, cleanliness, and affordability. With improvements in service standards, communication, and guest management, it could provide a much better experience for visitors.

Pleasant overnight escape at Nusa Kuya Resort with a group of four, and we truly made the most of it! From snorkeling in the clear waters to enjoying the buffet, belting out songs at karaoke, and watching the turtles—it was a full, fun itinerary. Every activity felt worth it, and the friendly, accommodating staff made the experience even better. Definitely a memorable short getaway!

The Lighthouse Hotel Semporna boasts an excellent location, directly facing the jetty for boat excursions. It's within walking distance of island hopping meeting points and seafood restaurants, making it incredibly convenient for getting around and finding food. Opened in 2023, the rooms are spacious and clean, with separate wet and dry areas in the bathroom. The rooftop pool offers sea views, and the overall environment is quiet and peaceful. The front desk service is thoughtful, and they support WeChat communication, offering great value for money. The only downsides are that the breakfast selection is simple and the facilities are quite basic. If you're looking for a luxurious experience, you might want to consider other options. However, it's perfect for travelers primarily focused on island hopping who prioritize convenient accommodation.

The location is super close to the ferry terminal. Downstairs, right across the street, there's a KFC, Starbucks, and 7-Eleven, which is really convenient. The front desk staff were very patient. The only drawback is that the room is a bit old-fashioned. However, the hotel's exterior looks upscale and grand.