Novotel Pekanbaru
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Novotel Pekanbaru

Stay at Novotel Pekanbaru in Pekanbaru, a 4-star hotel with 8.6/10 from 116 reviews. It offers good value with quality service, and prices start from US$41.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Timezone Mall Seraya Ciputra Pekan Baru - Arcade Games

Kids Birthday Party: 0.08 km away

Fruit City Playground: 0.06 km away

CINEMA XXI X CHANGE: 0.05 km away

Amenity Highlights

Pets policy: Pets are not allowed.

The above hotel prices are based on Trip.com for September 13-September 19.

Novotel Pekanbaru

No. 8 of 4-Star Select Hotels in Riau
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We Price Match
Highlights
Delicious breakfast
Great views
Ideal location
Amenities
All amenities
Property Description
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Reasonable good hotel in pekanbaru. Within expectations.
Surroundings
Shopping: Mall Ciputra Seraya
(<100m)
Shopping: Pekanbaru Xchange
(<100m)
Attraction: Fruit City Playground
(<100m)
Recreation: CINEMA XXI X CHANGE
(<100m)
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8

Superior Double Room

1 Double bed
28m² | Floor: 3-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
City view
Room Details
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4

Deluxe Twin Room With Balcony Non Smoking

2 Single bed
28m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
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4

Superior Twin Room With Sofa Bed

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
5

Deluxe Double Room With Balcony Non Smoking

1 Double bed
28m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
5

Superior Twin Room

2 Single bed
28m² | Floor: 3,5-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
6

Superior Double Room With Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
City view
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 5 months.
Average for similar properties in Senapelan
JP33
August 25, 2026
Reasonable good hotel in pekanbaru. Within expectations.
Mindyspill
June 14, 2026
Loved my stay here! The service was incredibly helpful, from the security guards to all the other staff. Next time, I'll definitely make time to come back for a staycation with my family ❤️
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Guest User
June 7, 2026
Great location, consistent supply of hot water for shower, clean room, good view from hotel room. No bottled water provided, so need to refill your own from the alley water dispenser. Pillows abit hard, but the mattress is ok. Overall good stay.
Guest User
April 28, 2026
The room was clean, service was great, everything was perfect basically! This was my first time staying here, and next time I'm in Pekanbaru, I'll definitely stay here again.
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Kent Soon
August 23, 2026
My choice of hotel stay whenever I visited Pekanbaru. The rooms are clean and comfortable. I like the convenience of having the mall located next to it.
JulienB.art
July 4, 2026
The room lighting was harsh: it would be more comfortable if it were softer No bathroom wall - just a window between the bedroom/toilet/shower.  From a security and privacy perspective, it is undesirable that there is a common outside terrace that runs the length of all the rooms on that side of the building.  It allows anyone with terrace access  to look straight through your bedroroom window.  The hotel sells some nice things - local crafts through third parties - but insists on cash only and bank transfer - both of which can be inconvenient and/or impractical for overseas visitors  
MrDodo
March 1, 2026
Pelayanan ramah
Guest User
April 8, 2026
I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.
Guest User
April 19, 2026
Would not recommend staying here, the hotel's communication and service are very poor.
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Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free
Children 3 years old and over
IDR 500,000 (approx. US$28.40) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:IDR 108,900 (approx. US$6.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. US$17.04) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Hotel Novotel Pekanbaru
  • Opened: 2013
  • Renovated: 2015
  • Number of Rooms: 150
Phone:+62-761-25599
Email:reservation@novotel-pekanbaru.com
Touch down in 4 star comfort at Novotel Pekanbaru, a modern hotel thoughtfully designed for business, leisure, and memorable staycations. Strategically located on Jalan Riau, just 25 minutes from Sultan Syarif Kasim II Pekanbaru International Airport, the hotel offers 149 comfortable rooms and suites, a spacious Grand Ballroom, flexible meeting rooms, the relaxing In Balance Spa, and a variety of culinary experiences at our signature restaurants and bars.

You might be wondering

What are the check-in and check-out times at Novotel Pekanbaru?

Check-in time at Novotel Pekanbaru starts at 14:00, and check-out time is by 12:00.

Does Novotel Pekanbaru allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Novotel Pekanbaru.

How much does it cost to stay at Novotel Pekanbaru for my dates?

Room prices at Novotel Pekanbaru vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Novotel Pekanbaru from the nearest airport?

The nearest airport is Sultan Syarif Kasim II International Airport, located about 25 mins from hotel by car (11.3 km) away.

What’s the cancellation policy at Novotel Pekanbaru?

The cancellation policy at Novotel Pekanbaru depends on your room type and booking terms.

Does Novotel Pekanbaru offer airport transfers?

Yes, Novotel Pekanbaru offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Syarif Kasim II International Airport
Distance to Airport11.25KM
Average Price FromUSD99
Hotel Star Rating4
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