Reviews of Merumatta Senggigi Lombok

Guests consistently mention the warm, attentive staff. Many say the hospitality makes their stay truly memorable.

Certainly! Here’s a positive review you can use or adapt for your stay at Merumatta Senggigi Lombok: ⸻ A Wonderful Stay at Merumatta Senggigi Lombok I had an unforgettable stay at Merumatta Senggigi Lombok. From the moment I arrived, the staff made me feel incredibly welcome with their warm hospitality and friendly service. The resort itself is beautifully landscaped, with lush gardens and traditional architecture that blend perfectly into the natural surroundings. My room was spacious, clean, and tastefully decorated with a touch of local charm. I especially loved waking up to the sound of the waves and enjoying the stunning ocean view from the balcony. The beach is just steps away, and it’s pristine, peaceful, and perfect for relaxing or catching a sunset. The pool area was another highlight—well-maintained and surrounded by tropical greenery, making it ideal for lounging the day away. Breakfast was a delight each morning, offering a good mix of local and international options. The restaurant staff were attentive, and the food was consistently fresh and flavorful. Overall, Merumatta Senggigi offers a tranquil retreat with top-notch service, beautiful surroundings, and a genuine sense of island hospitality. I would happily return and recommend it to anyone looking for a relaxing getaway in Lombok.

The location of the hotel is very good. And the rooms and houses are also very nice. The downside is the horrible personal. They are not client oriented and hotel do not provide good level of service. First day when we arrived at the hotel we booked gili island tour with them. Booking from hotel you expect high level of service, but this was the worst excursion I have ever been to! First they not wanted to provide things they promised - no snorkelling exuipment, no towels. Water they not provided for whole day and the boat was horrible - with no stairs to get back on it after you jump in the water to snorkel. My husband needed to pull me up from hands on the boat as I could not get there without stairs on my own. From 3 islands we saw only 1. When we came to first island they sag it is too big currant and when we asked to go walking instead little bit in gili travangan - they not let us out. We saw Only gili menu. The last island also was with strong currant and we not saw it. When asked to bring to first island to walk, they asked us to pay additional. After this they offered us waterfall excursion eith reduced price, but in the end when we were taken to waterfalls we needed to pay additional for guide and entry. In the end can say - do not book any excursions with them as they cheat all the time. Massage in hotel also weak. And coackroaches are often comming to room. In the end we have not good aftertaste after this hotel visit. In the picture we added the person who is responsible for excursions and does cheating for tourists.

A nice clean place with friendly staff. It was in a good location with restaurants nearby. The breakfast was good with great variety. The beach was nice and the pool was perfect with the kids pool next door. The beach has a few sellers but they are ok and not insisting on you purchasing something.

I am coming for a short stay after rinjani hike, good hotel, nearby a lot of restaurant and shops

Lovely atmosphere and cozy environment. Friendliness of staff and wonderful breakfast location.

Excellent place, great views, wonderful service, good variety of breakfast and food in general, would definitely highly recommend and will be back for sure

Absolutely loved our stay at the Merumatta. It was very centrally located in the senggigi Beach area. Walking distance to restaurants and cafes. Right on the beach so beautiful sunsets and views of the mountains past the sea. The staff were more than helpful with a big shout out to Dana, who took us on tours around the island and over to the Gili's And all the staff who helped try to locate my daughters lost phone, which we had the whole time 😪 My only critique would be that a kids' playground would be the perfect addition to the hotel.

Hotel location was excellent, good place to relax, however room services and other services are bit slow and need to remind so many times for anything you requested.

Will repeat again. ❤️

Good location near senggigi beach. But hotel room looks old and cleanliness not up to par. There is lizard **** on the wall. Spa massage was average.

We just loved the Merumatta. It is a massive property fronting onto a beach. Rooms well appointed and lovely . Good location. 1 min to Poppies restaurant, bar hostel. 5 min walk to sport bar and other restaurants. Breakfast not to my liking unless you like eggs everyday or cereal. More local cuisine. Sunset bar beautiful for cocktails with a happy hour. And nice menu. Now beds 😴 Probably one of the worst beds I have ever slept on. To the point I had to get medication for my back.. Staff exceptional in helping with this. Thank you

Very good location but room needs renovation. Family friendly but not recommended for couple.

This is a nice hotel with a beautiful sunset view. The rooms were a good value for the money. Breakfast was excellent. The location is not bad, but there are definitely more interesting places to stay on the island. The photos and descriptions on the internet showing that all rooms here are pool walk out rooms are not correct. Most rooms are NOT pool rooms. And in fact there is a sign on that lazy river pool area that says that it is restricted to people staying there.