JW Marriott Jeju Resort & Spa

JW Marriott Jeju Resort & Spa Reviews

JW Marriott Jeju Resort & Spa

399 Hogeun-dong, Seogwipo, Jeju Province, 63571, South KoreaView Hotel Details
JW Marriott Jeju Resort & Spa
JW Marriott Jeju Resort & SpaJW Marriott Jeju Resort & SpaJW Marriott Jeju Resort & Spa
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JW Marriott Jeju Resort & Spa Guest Reviews

4.6/5
Great
58 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(58)
Positive reviews(57)
Reviews with photos/video(32)
Great service(32)
Loved the view(7)
Classy environment(6)
Well designed(6)
Quiet & comfortable(6)
Perfect for families(5)
Tasty restaurant(5)
Delicious breakfast(5)
Negative reviews(1)
Guest User
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Checked in Aug 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2023
Nice view hotel
Anonymous User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Sep 2024
Other
4 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
First of all, the hotel is very new and the hardware materials used are of very high quality. Although the price is a bit high, the service is completely worth it. There are many details that I won’t mention one by one. Special thanks to Alesha from the Chinese Guest Relations Department, who helped us solve many problems.
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Guest User
Panoramic Suite, 1 Bedroom, Balcony, Ocean View (Panorama Suite)
Checked in Sep 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
I stayed at the JW Marriott Resort & Spa in Jeju Island because of the Marriott brand. I am really glad that I chose the right hotel. The geographical location on the cliff reflects the invincible beauty. I soaked in the infinity pool and enjoyed the visual feast of the sky and the sea. There are also concerts in the hotel. The breakfast and lunch provided by the room package are simply too rich. The quantity is large and the quality is guaranteed. It is definitely a high-value food. Steak and lobster were arranged at the beginning of breakfast, and a seafood buffet was available for lunch. The super good stay experience also comes from the hotel's lunch service team. Kaka and his colleagues are very considerate, very professional, enthusiastic, and lively. They are always by your side to provide you with services, so that you can be worry-free throughout the whole process. Not to mention the room, it is clean, quiet, and the 180-degree sea view is really worth it
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Sep 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
It's really a great value for money. First of all, although the price is not low, it's really worth it. It not only includes breakfast for two people, but also brunch for two people. You can eat from 7:30 am to 2:30 pm. Needless to say, the food is so good. The hotel has indoor and outdoor swimming pools, and there are concerts every night. It's especially suitable for leisure travel. You can stay in the hotel without going out. It's comfortable and leisurely. It's really perfect. Finally, let's talk about the service. Going to Korea basically depends on translation software, so there are special domestic service staff here. They are so kind. If you have any problems, they will help you solve them enthusiastically. They will help you solve them clearly in terms of food, accommodation and transportation. They are really very enthusiastic and comfortable. I strongly recommend it. ⭐⭐⭐⭐⭐ It's expensive for a reason. I will go to their house next time. By the way, their bread and desserts are all made by themselves, which are very delicious. I took a whole box away. The hotel and Bulgari's cooperation on washing and care are also very useful. My mother likes it very much. I plan to contact them to see if they can help mail it back to China.
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6/9
Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Sep 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
In order to avoid the typhoon, we took a short trip on a whim. The impression of the whole Jeju Island is that the scenery here is unique, and this hotel has raised the level of the whole Jeju Island. I am very satisfied with the appearance, facilities, catering and service of the hotel. I am very glad that they have a Chinese manager Jessica. She provided a lot of help during our stay. She introduced many characteristics of the hotel, explained the culture of the fox pool, recommended restaurants, helped to get a taxi, etc. We booked a room with an outdoor wooden barrel bath. This room type includes two meals. Breakfast is 7:00-10:30, set meal system; brunch is 10:30-14:30, buffet system. For me who wakes up late, I will not miss eating at all. Everything exceeded our expectations a lot, because the breakfast and lunch were too rich, and we wanted to eat but couldn't eat when we went out to play. We also ate at the hotel ** restaurant and Yeoumul Japanese restaurant, each of which was great. Because it is very convenient to come by plane, 1 hour, I will definitely come to check in again in winter.
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Anonymous User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Sep 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2024
Impression of the whole Jeju Island. The scenery here is unique, and the construction style of Seogwipo City is completely different from that of Jeju City. The service and catering are online. I met two Chinese employees, Jessica and Alesha. Thank you for providing a lot of help during our stay and introducing many characteristics of the hotel. The room includes two meals. Breakfast is 7:00-10:30, a set meal, each different staple food choice, very delicious and large, which has surprised us. The brunch that was almost ignored by us was 10:30-14:30, a buffet, which exceeded our expectations a lot. Because it was strongly recommended and included in the room, we were lucky to have eaten it. After eating, we all felt that the price performance ratio of the room price was much higher and it was worth it. Friends, don't miss it if the room is included.
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6/8
Guest User
Premium Suite, 1 Bedroom Suite, 1 King, Garden access
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
The cliff hotel is beautiful and stunning. The Chinese service staff are very professional and detailed. I will come again.
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Guest User
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Checked in Sep 2024
Other
2 Reviews
4.2/5
Very Good
Posted on Sep 8, 2024
It's not worth the price. I've stayed at Rosewood, Bulgari and other hotels, which are about the same price as this one, but this one has good service and the facilities, environment and design feel like an upgraded version of a high-end express hotel. I probably won't stay there again.
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
Don’t miss brunch, don’t miss breakfast, don’t miss the seaside scenery, and communicate more with the hotel’s Chinese service team; they will kindly introduce you to the hotel’s highlights, where it’s worth seeing, where it’s worth visiting... and how to have fun in the hotel~ Thanks to Jessica and her team, they are very warm and take good care of children. It feels like a long-lost old friend~ The hotel of choice for Jeju Island next time, see you soon😊
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Mohudemogu。
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Aug 2024
Family
2 Reviews
4.8/5
Amazing
Posted on Sep 4, 2024
❤️JW Marriott, the hotel endorsed by Lao Li! Located in Seogwipo City at the southern end of Jeju Island, it is a little remote geographically, but the scenery is super good, suitable for a family vacation style! We are in a basic sea view room (thanks to the free upgrade) 🀄️The hotel has several Chinese housekeepers. The one who received us was @Alesha. The lady was so nice! Super considerate. After checkin, she took us on a brief tour of the hotel, introduced various facilities, helped us order meals, and called a taxi for us. The main point is that you only need to open your mouth and it's done. It's great! ! ! Other employees also speak English very well, so don't worry about language problems. 👍Children friendly, including indoor children's club, outdoor sand pool play area. Infinity pool and indoor pool (shallow pool). 👍Breakfast & brunch, my God, it's so rich! ! ! ! Breakfast is 7:00-10:30, set meal system, the portion is too large. Whose family eats lobster and beef bibimbap in the morning😄 Brunch is from 10:30 to 14:30, lobster tail and sashimi are basic, champagne and caviar are served as soon as you sit down, which is ok😄 Very high-quality products 6️⃣6️⃣6️⃣ 🏖️There is no beach here (it's all cliffs), suitable for families to play for a few days and then go to the beach to continue.
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Vanceee
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel is very quiet and suitable for vacation. The daily breakfast and brunch are also very suitable for families with children. Thanks to the housekeeper Alesha for her thoughtful service. I will come again next time.
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Anonymous User
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Aug 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
Very good. Everything is great. Quiet and cozy. The food in the hotel restaurant is delicious. The coffee, bread and desserts are great. You can take pictures everywhere. The staff are enthusiastic, patient, meticulous and thoughtful. Thank you.
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Guest User
Premium room, Guest room, 1 King, Sofa bed, Garden access
Checked in Jul 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
The hotel is very beautiful and the service is super good, especially the Chinese team of the hotel. I received very thoughtful care and help during my stay in Jeju Island. I recommend it.
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katiezheng
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Checked in May 2024
Family
21 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
It is no exaggeration to say that the Marriott Hotel in Jeju Island is the ceiling of Korean hotels. Whether in terms of the hotel's design, catering quality, software and hardware, and the stay experience, it has surpassed any hotel I have stayed in Korea. I strongly recommend the Irish Kitchen Brunch, with unlimited champagne, top-quality caviar, and a variety of extremely fresh seafood. It is really a wonderland that makes people linger. Kids cafe has a variety of interesting activities and convenient reservations. Special thanks to the staff Jay Chung (정진욱), who I have known for a long time at the Seoul Marriott. He is not only handsome, like a star, but also speaks fluent English and Chinese, and the service is friendly and professional.  In addition, special thanks to the Chinese male staff, the handsome Karl, because we went there with the elderly and children, and everyone's dining habits are slightly different. Karl was very considerate to recommend each restaurant and the ordering method suitable for us, and followed up our itinerary in real time every day. The sea view and vegetation outside the room are absolutely beautiful, and the photos can only show 1% of the beautiful scenery. If you come to Jeju Island and want to experience a high-quality healing trip, you must choose the JW Marriott Hotel Jeju Island.
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6/20
YOKO333
Deluxe Guest King Room With Sofa Bed And Garden View
Checked in Jul 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
The service was very thoughtful. The environment was excellent, quiet and beautiful. The room was clean and very comfortable. The breakfast and brunch were amazing. When I took the kids out for a swim for a while, the room service staff had already folded all the clothes and cosmetics neatly, and the service was very good. Especially the three good friends in the Chinese department-Jessica, Karl, and Alesha gave our family special and thoughtful care. I will go again if I have the chance!
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