The Grand Sumorum

Our room was in a main “old” building. The walls in the hallway are dirty, the carpet is dirty too. You can see that everything is outdated. I haven't been in the annex building. I can't tell you what it looks like there. The breakfast is very good. The view of the sea is very beautiful. The pool and jacuzzi are cool. It cost 35€ to get to the hotel from the airport by UBER taxi. UBER works great. Loved the ravioli at Martin house restaurant next to the hotel.

What a brilliant location, right on the beach, lovely pool and good food. There are 2 or 3 local restaurants nearby too (really liked Martins Kitchen!). Breakfast was nice but a very small restaurant for the size of the hotel, would recommend the management look at this. But would definitely come back and we loved our stay. Sad to leave

The facilities and location is a super big plus! The gym faces the ocean and the hot bath is clean and well maintained by the aunties working there. Rated service low because hotel reception was a little unfriendly. It was pouring and we just needed an umbrella to run across to the main building but they said they could not lend us any, even for a short while. But that was just one staff member. The rest were friendly and helpful. Would recommend this place if you don’t mind travelling a distance from the airport upon landing.

The hotel is right next to the sea, super scenic, rooms are big and came with an ocean view. Hotel room had Nescafe Dulce Gusto machine with plenty of capsules which was a huge surprise for us. Love sipping Americano while viewing the sea. Hotel is really beautiful, comes with a nice library. They provided bottled water as well. There was a GS25 nearby. There is a restaurant called Olle Chinatown nearby which serves THE BEST TANGSUYUK (sweet sour pork). Give it a try. Shampoo, conditioner, body soap was from MALIN GOETZ. You definitely get a quality stay here.

Really nice hotel. The room was very big and had a great view. There was a bit of noise in the morning because my room was close to the stairs, I could hear people rolling their bags in the morning. But a part from this the staff was very friendly and helpful. Breakfast and dinner were good

I was very disappointed with this hotel and had been really looking forward to coming for a stay. I was not given the room I booked, 1 King bed and 1 Single, but was instead given 2 double beds and when I queried this, they said that they give out rooms randomly and was not able to give the room type I reserved (I don't get how this reason makes any sense) and that they could not do anything about it, no realllocation or recompensation etc.The hotel staff lacked knowledge about local public transport and nearby tourist sites opening times (I missed the sunrise at Seonsang Ilchulbong because they said that it was not possible to do and then when I arrived there in the morning, there were in fact people there before sunrise). They also gave wildly innacurate estimated travel times to various parts of Jeju. Housekeeping did a very poor job of making up the room (uneven beds, no new bathmat, didn't hoover) and ,when I came back to the hotel, I had to raise this with reception and they seemed completely unbothered. I booked in for 3 nights and ended up checking out a day earlier and when I arrived at the reception to do so, all they cared to mention was that there was no refund, they didn't even ask why I decided to leave early and how my stay was. I was looking forward to my stay here but left feeling really disappointed and like I was a nuisance for them to host and they didn't care about me at all. I would not recommend sadly.