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Grand InterContinental Seoul Parnas, an IHG Hotel Guest Reviews
4.6/5
Great
275 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(275)
Positive reviews(270)
Reviews with photos/video(64)
Friendly owner(73)
Convenient for shopping(41)
Near shopping area(36)
Easy to get around(27)
Delicious breakfast(25)
Classy environment(14)
Would stay again(7)
Comfortable bed(6)
Negative reviews(5)
Guest User
1 King Classic
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
Everything was good. We enjoyed it
ParkChloe
1 King Classic
Checked in May 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
The room was spacious and clean. It was connected to a mall which was really convenient.
Guest User
1 King Classic
Checked in Apr 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on Apr 27, 2024
Very nice hotel with convenient location. The staff are attentive and polite. Highly recommended to friends
Batsuren
1 Bedroom Suite High Floor Club Lounge Access
Checked in Apr 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
Ii was so good. Clean rooms, good services, everything was great. They upgraded my room for free. See you next time
Nora
1 King Classic
Checked in Apr 2024
Couples
6 Reviews
4.7/5
Amazing
Posted on Jul 3, 2024
Location is very convenient to walk tourist attractions.
Robin Hwang
1 King Classic
Checked in Jun 2024
Travel with friends
7 Reviews
4.5/5
Great
Posted on Jun 7, 2024
Great location! Next to Hyundai department store and Coex. The rooms were clean, the staff friendly and helpful (especially the concierge), the room service food excellent. Unfortunately the pool and gym under renovation. I would definitely book again for my next trip to Seoul.
Wanderbarbie
1 King Classic
Checked in Nov 2023
Travel with friends
11 Reviews
3.7/5
Posted on Nov 28, 2023
Lobby is great the room is great , the bed is comfortable, except for the sofa, my friend sat on the sofa in the room, and she was being bitten by some bugs, not sure if it’s the bed bugs. Her skin was all red with small dots on it.
The staff are polite but they are not really helpful, which I expected more for a five star hotel.
When you are trying to move your luggage on the car, there are 3 staff outside, all of them are guys, none of them tried to help me the 2 big luggages which was quite inappropriate!
But the staff at the front desk is kind and friendly.
Amiechan55
1 King Classic
Checked in Apr 2024
Travel with friends
17 Reviews
4.2/5
Very Good
Posted on May 22, 2024
Request late check out due to sickness but hotel replied only accept till 11:30am very harsh hotel , I have been staying this hotel many times as old customer but still very not understandable, hotel not full & not peak those days ….very disappointing
Petrakos
1 King Classic
Checked in Apr 2024
Family
15 Reviews
3.7/5
Posted on Apr 18, 2024
From the time we arrived and departure no one greeted or helping us with the luggages, so many bellboys but they just had selected serving, very ashamed to see the 5 stars serving in this way.
The location is good right next to the mall that all.
PHhee
1 King Junior Suite
Checked in Oct 2023
Family
2 Reviews
4.2/5
Very Good
Posted on Oct 9, 2023
The location is very good to travel!
And I've requested many amenities for my baby.
They set them up everything I've requested perfectly in the room when we arrived.
The hotel staff are very kind and attentive.
I was very happy that my family's entirely satisfied with the treatment!
Thank you :-)
Jimmy Che Yan
1 King Classic
Checked in Mar 2024
Business travelers
3 Reviews
2.5/5
Posted on Mar 30, 2024
Hotel quality so so eg. average tower quality, hotel lobby had little seating ..
Service is below expectation eg. 6 rooms on Mar 25-26 and 5 rooms on Mar 28-29, cannot even provide a late check out but only one allowed latest 12pm
English speaking is not fluent
Facility under renovation till June, no indoor swimming pool available
MY alarm clock was preset (not sure from previous tenant or whoever) but it alarms on the next morning while I am sleeping and the alarm clock function to ring again after 5 mins - this is very annoying, it should clear the alarm after the tenant check out as the new comer would not be able to catch the preset alarm
LiuLucia
1 King Classic
Checked in May 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on May 18, 2024
Very good location, just next to COEX mall and 2 Metro Stations.
Guest User
1 King Classic
Checked in Apr 2024
Family
1 Reviews
4.5/5
Great
Posted on Apr 3, 2024
The hotel location is convenient. The service is good and helpful.
Dashdorj
1 Classic Room
Checked in Oct 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2023
Great location. Great service. Great breakfast. It was worth the splurge. The only downside was the sofa was smaller than in the photos.