Four Seasons Hotel Seoul

Overall, the experience was decent. I slept very comfortably. The front desk service was just okay; they gave me a room near the corner with a pillar blocking part of the window, so the view outside wasn't great. Plus, there was a parade outside, which made it a bit noisy.

The hotel lobby has low ceilings, making it feel a bit cramped. The room was decent, and the service was prompt. The H BAR on the lower ground floor is quite good and worth visiting for a couple of drinks.

The room was clean and tidy, and the service was meticulous, including turndown service and cable organizers. The hotel's gym and pool were fantastic, well-equipped, and had a great atmosphere for working out. Breakfast was also excellent, with a wide variety of choices, and the dining environment and on-site service were top-notch.

The decor is excellent, and the staff are very friendly – a top-notch hotel! The front desk lady had a sweet smile and made check-in quick. The room was clean, and the floor-to-ceiling windows on the 12th floor offered a great view. You can even see Gyeongbokgung Palace from the public hallway.

Having stayed at over a dozen Four Seasons hotels, I can confidently say this one has the worst breakfast, and the service attitude is also subpar.

The room was spacious and I was given the high floor I requested. The buffet restaurant was great; I tried both breakfast and dinner, and the selection was rich with good quality control. The hotel's location is quite convenient, very close to Gyeongbokgung Palace, and the airport bus stop is right next to it.

The view is great, and as a suite, it's generally very good with no major drawbacks. The suite includes breakfast, afternoon tea, and happy hour. I didn't take photos of the breakfast, but it was extremely rich and delicious. Afternoon tea is shown in the pictures; there were no alcoholic beverages. The lighting and curtains are all smart-controlled, and there's an iPad by the bed to contact the hotel for requests. The space is also ample. The shower water pressure is excellent; both the overhead and handheld showers can be used simultaneously, and there's a seat. Various types of pillows are provided, such as memory foam pillows. Seoul's air quality is often poor, so the room is equipped with an air purifier, and you can call to have a humidifier delivered. The location is convenient, with the subway station just a 5-minute walk away. If I had to point out a drawback, the hotel has indeed been open for a number of years, and some basic features are a bit old. For example, the air conditioning lacks any advanced functions like scheduled shut-off; it only has a single temperature and fan speed setting.

Huge thanks to Penny Wu, Chad, and Johan for their amazing hospitality! Despite the language barrier, Penny helped translate and coordinate our room details, making us feel right at home, just as if we were in our own country. Chad's translation skills were incredibly professional and detailed, and he was very charming too! He and Johan even helped us buy souvenirs. The hotel itself was clean, tidy, comfortable, and spacious. The staff were all warm, patient, and attentive. I'll definitely be booking this hotel again next time!

Both the cleanliness and service made my family and me very happy during our stay. There are also plenty of restaurants inside, so you don't have to worry about not finding food during holidays.