HOTEL U5

HOTEL U5 Reviews

HOTEL U5

369 Dongho-ro, Jung-gu, Seoul, 04546, South KoreaView Hotel Details
HOTEL U5
HOTEL U5HOTEL U5HOTEL U5
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1 night

HOTEL U5 Guest Reviews

8.4/10
Very Good
350 Reviews
Verified reviews
Location8.7
Amenities8.1
Service8.4
Cleanliness8.4
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All reviews(350)
Positive reviews(312)
Reviews with photos/video(90)
Easy to get around(39)
Close to metro(17)
Convenient for shopping(15)
Friendly front desk staff(11)
Would stay again(9)
Shower difficult to use(9)
Loved the view(8)
Comfortable bed(6)
Negative reviews(38)
Anonymous User
Superior Family D
Checked in Jan 2025
Travel with friends
2 Reviews
6.0/10
Posted on Mar 1, 2025
Mixed staying experiences 🫥 Pros: Nice view from the room. The location is fantastic. Conveniently connected to two metro stations. Plus, it's just a short walk away from the Dongdaemun DDP and Gwangjang Market. Cons: First, facilities were not up to par. Some of the electrical sockets in the room didn't work properly, and the WiFi connection was quite poor, difficult to stay connected. Second, the cleanliness is terrible. Upon check-in, there's some stains on the sofa and bed sheets, which was quite off-putting.
Vivian Lok YV
Triple Standard
Checked in Feb 2025
Family
4 Reviews
4.5/10
Posted on Mar 28, 2025
The rooms were small and cramped. Early check in need to paid. The hotel's location was not what we expected. No restaurant nearby hotel. No toilet amenities. I felt like I paid for a five-star experience and got a two-star stay instead!
Guest User
Standard Twin B
Checked in Feb 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on Mar 28, 2025
Outstanding gym facilities. The Room that we stayed was cleaned and tidied. We had an impressive experience overall.
Response from Property: Thank you and have a nice day ^^
Guest User
Triple Standard
Checked in Sep 2024
Family
1 Reviews
10.0/10
Outstanding
Posted on Oct 24, 2024
Good Clean
Response from Property: Thank you and have a nice day ^^
Guest User
Standard Twin B
Checked in Sep 2024
Travel with friends
7 Reviews
8.5/10
Very Good
Posted on Jan 3, 2025
Good location in walking distance of a lot of tourist spots and several netro stations.
Response from Property: Thank you and have a nice day ^^
Gopicus
Standard Twin B
Checked in Sep 2024
Travel with friends
6 Reviews
8.0/10
Very Good
Posted on Nov 26, 2024
Nice hotel, near by market and shopping areas. So many food choices around the hotel.
Response from Property: Thank you and have a nice day ^^
Natalie_22
Triple Standard
Checked in Jan 2024
Travel with friends
12 Reviews
10.0/10
Outstanding
Posted on Feb 12, 2024
This hotel was in a good and convenient location. It was in walking distance to the metro, a few convenient stores (CU and GS25) and near the airport shuttle bus stop. Aside from needing to take out your own trash, the hotel came equipped with a shared kitchen, dining area and a resting room on the bottom level. The hotel is about a 7-10 min taxi ride to Myeongdong, 20 minutes by metro. I would definitely recommend this hotel for couples or friend groups.
Response from Property: Thank you so much for your review. :)
Guest User
Triple Standard
Checked in Aug 2024
Family
13 Reviews
9.0/10
Great
Posted on Nov 17, 2024
The location is perfect, very close to the Eastern gate. The room is clean.
Response from Property: Thank you and have a good week ^^
Guest User
Triple Standard
Checked in Jan 2024
Travel with friends
30 Reviews
9.0/10
Great
Posted on Feb 16, 2024
The hotel is quite new. The hotel staff are nice and friendly.
Response from Property: Hello, sir/ma'am Thank you for your review :)
Chatlada
Standard Queen A
Checked in Mar 2025
Travel with friends
5 Reviews
7.5/10
Posted on Apr 10, 2025
It’s good I will be back again 😀
Response from Property: 感謝您的使用。
Guest User
Triple Standard
Checked in Dec 2023
Travel with friends
1 Reviews
8.5/10
Very Good
Posted on Jan 9, 2024
Good hotel, great deal. Hotel was clean. People working in front desk was helpful.
Response from Property: We will try to make the customer feel comfortable during stay. Thank you for choosing Hotel U5.
Cassyy
Triple Standard
Checked in Nov 2023
Family
3 Reviews
5.0/10
Posted on Dec 19, 2023
Location was good, walking distance from subway. Price was a great lure. Having read reviews on the sub par cleanliness, I tried to manage my expectations. However, the first room had pastry crumbs under the duvet. Requested for a room change and was assured that the next room was clean, but there was ***** hair on the toilet bowl and blood stain on the bedsheet. The hotel offered a breakfast coupon to make up for it. Luggage area is also not manned, and is (too) easy for anyone to take any bags. I would not recommend this hotel.
Response from Property: Hello, thank you for visiting Hotel U5. I feel bad that I caused you inconvenience while using it. We apologize for the lack of service, and we will actively accept your opinion and try to become a more advanced hotel. Thank you for using the hotel.
Parisa
Suites Room
Checked in Apr 2024
Couples
1 Reviews
2.5/10
Posted on May 21, 2024
I honestly won’t recommend but it’s not near the Main Street of myeongdong so you would need to walk 8mins+ to the station and take a few stops to reach myeongdong. Not very convenient. When we checked in, the staff were not very kind and they just handed us our keys without telling us anything. They don’t provide toothbrush/combs which I found shocking because I thought all hotels would usually provide such stuff. Also, I only found out that you must request for room service at the reception table everyday. This should have been told to us on the first day. And on the 3rd day when we asked for our room to be cleaned at 12pm, then they told us must let them know before 11am. I feel like this information should have been told to us on the first day! Very disappointed with this visit and would not recommend!
Wei xiang
Superior Family D
Checked in Feb 2024
Family
1 Reviews
6.0/10
Posted on Apr 10, 2024
The door is old and open can make the lock to drop off. Highlight to the counter but mention this normal and unable to change room. Staff at the counter unable to assist us for local information on transport and place of visit, just chase us away and ask us to go ask friend around. Room is big, value for the money.
Response from Property: Hello, thank you very much for your positive review. You are also welcome to visit our hotel next time. Thank you.
Guest User
Superior Family D
Checked in Jan 2024
Family
4 Reviews
7.5/10
Posted on Apr 23, 2024
good location and walkable distance to Dongdaemun; close to train; there is a shared / self-service kitchen which we could re-heat the take away food; or make some fresh dishes.
Response from Property: Hello sir/madam, Thank you for your review :)