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H Avenue Hotel Idae Shinchon Guest Reviews
4/5
Very Good
256 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness3.8
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All reviews(256)
Positive reviews(228)
Reviews with photos/video(70)
Easy to get around(36)
Close to metro(18)
Toiletries were average(15)
Convenient for shopping(14)
Tasty food(11)
Quiet & comfortable(10)
Would stay again(9)
Friendly front desk staff(8)
Negative reviews(28)
AnnaTsang
Standard Double Room
Checked in Sep 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The location was good, quite convenient. Only 3 mins away from the train station.
Anonymous User
Economy Double Room
Checked in Jul 2024
Travel with friends
1 Reviews
3.2/5
Posted on Jul 31, 2024
The location and environment are very good
but NEED more cleanliness in the room. And the smell of the hotel is quite bad
Lowcurry
Standard Double Room
Checked in Apr 2024
Couples
4 Reviews
3.5/5
Posted on Apr 8, 2024
Just a very simple hotel. Don’t expect too much. bedsheet seen really well used but service was alright and near to train station. Vicinity a lot of good food as well. Price is good walkable to ewha and sinchon
Response from Property: Hello.This is H.avenue's university store.Thank you for enjoying your trip while using our hotel.Thank you.
Anonymous User
Standard Double Room
Checked in May 2024
Solo travelers
1 Reviews
3.2/5
Posted on May 14, 2024
It was a comfortable enough stay but there were some impurities on the sheets, towels and walls. The bathroom was also not kept up with as there was a foul smell of mold. The toilet seat in my room was also crooked and uncomfortable to use. The comfort is mainly due to the accessibility of the location imo.
Yu Ching
Economy Double Room
Checked in Apr 2024
Family
1 Reviews
3.7/5
Posted on Apr 19, 2024
the overall service was nice. the room was fine but a bit small. you can hear noises from the hallway and the street easily.
Response from Property: Hello.This is H.avenue's university store.Thank you for enjoying your trip while using our hotel.Thank you.
Guest User
Economy Double Room
Checked in Mar 2024
Solo travelers
9 Reviews
4.7/5
Amazing
Posted on Mar 5, 2024
The hotel is in the very good location near shopping area and subway. Eventhough the room is not so big but all the facitities needed are all there. I recommend this hotel for solo traveler or travelers who stay in a short period this hotel is suitalble for you.
Response from Property: Hello.This is H.avenue's university store.Thank you for enjoying your trip while using our hotel.Thank you again for your satisfaction with the overall service and facilities during your stay.H.avenue, which rewards you with better service based on valuable reviews, will be the main point.Thank you.
Yeung
Standard Double Room
Checked in Feb 2024
Couples
11 Reviews
4.5/5
Great
Posted on Apr 19, 2024
Very nice!! The staff are very friendly and willing to help us even those we have a bit difficulty on communication! Also the room are clean and each day the staff will help to clean the room! Happy experience!
Response from Property: Hello.This is H.avenue's university store.Thank you for enjoying your trip while using our hotel.Thank you.
Stella
Economy Double Room
Checked in Jun 2024
Travel with friends
35 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2024
Great location, near the cinema and hongdae. Very good value.
Response from Property: Hello.This is H.avenue's university store.Thank you for enjoying your trip while using our hotel.Thank you.
Guest User
Deluxe Double Room
Checked in Aug 2023
Family
1 Reviews
4.0/5
Very Good
Posted on Sep 10, 2023
Not bad…………………………………………………………………………………………………………………..
Response from Property: Hello.First of all, thank you for using our hotel.Next time you visit, we will repay you with better service.Thank you
Panida Sanorhkanyawan
Deluxe Double Room
Checked in May 2023
Travel with friends
3 Reviews
4.7/5
Amazing
Posted on May 6, 2023
I stayed in this hotel for 5 nights and this place is very nice. My room is big so it's very comfortable because all of my luggages and my friend's luggage can keep and still have more space. The location is in the middle between Metro line Sinchon station and Ewha Univ station which you can access to both station by walking and take time less than 10 mins. There is local convenient store next to hotel and you can get cheaper price buying all food and snacks there compared to 7-11 or CU shop. Only one thing I hope hotel can improve is about to separate wet and dry area in restroom, or at least add the water curtain.
Response from Property: I'm glad you had a good trip. Thank you very much for your valuable review and I hope your trip will be more enjoyable. 😊
Pasinee
Economy Double Room
Checked in May 2023
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on Jun 22, 2023
Service was great, but cleanliness is not that good. Location are great!!
Response from Property: I'm glad you had a good trip. Thank you very much for your valuable review and I hope your trip will be more enjoyable. 😊
Charlie
Economy Double Room
Checked in Aug 2023
Solo travelers
12 Reviews
1.7/5
Posted on Sep 3, 2023
The worst hotel I’ve stayed at. Lots of hair on bed sheet. Didn’t change at all.
The lady at the reception counter was poker face at all times. Her languageless swrvice and expressions made me unwelcome and uncomfortable.
Response from Property: Hello.First of all, thank you for using our hotel.I'm sorry for any inconvenience during your stay at the hotel.Next time you visit, we will repay you with better service.Thank you.
Chris cheng 1129
Deluxe Double Room
Checked in Jul 2024
Family
21 Reviews
4.0/5
Very Good
Posted on Aug 4, 2024
Good service and location
luxury travels
Junior Suite
Checked in Jul 2023
Business travelers
19 Reviews
2.7/5
Posted on Jul 15, 2023
I recently stayed at a hotel in Hongdae and unfortunately, my experience was less than satisfactory. While the hotel had some positive aspects, there were several issues that left me disappointed.
Firstly, the hotel's pricing did not align with the overall quality of the establishment. It was quite expensive considering the amenities and services provided. This made me feel that I was paying more than what the hotel was worth.
One major issue I encountered was the misleading information provided by the staff. When I requested a toothbrush and other basic amenities, I was told that they couldn't provide them due to Korean regulations. Initially, I believed their explanation, but later I discovered that another hotel in the same area had no problem offering these amenities. This discrepancy made me question the credibility of the staff and left a negative impression.
Another misleading claim made by the hotel was regarding the availability of breakfast. The hotel claimed to offer breakfast as part of their services, but to my disappointment, there was no breakfast provided during my stay. This false advertisement was disappointing and inconvenient, as I had counted on having a meal before starting my day.
Furthermore, the condition of the elevator was quite unpleasant. It emitted an unpleasant odor, which was definitely not a pleasant experience every time I had to use it. This lack of cleanliness and maintenance reflected poorly on the hotel's overall standards.
In summary, while the hotel had some positive aspects, such as its location in Hongdae, it fell short in several important areas. The pricing was too high for the quality of service provided, and the staff's misleading explanations and false claims regarding amenities and breakfast were disappointing. Additionally, the unpleasant odor in the elevator further contributed to a negative experience. Considering these factors, I would rate this hotel as decent but overpriced, earning a 2 out of 5 stars.
Response from Property: First of all, we apologize for the inconvenience caused to your trip. Based on your valuable reviews, we will make it a hotel that can provide better service. Unfortunately, however, there are some misunderstandings you have made. Our hotel operates breakfast every day from 7:30 a.m. to 9:30 a.m. in the lobby on the first floor. And disposable products are operated according to Korea's disposable product usage regulations. We will do our best to provide better service by improving the cleanliness and smell you felt. Thank you.
mPreeya Insian
Standard Double Room
Checked in May 2023
Couples
2 Reviews
4.7/5
Amazing
Posted on Jul 1, 2023
Good hotel Staff very nice
Response from Property: I'm glad you had a good trip. Thank you very much for your valuable review and I hope your trip will be more enjoyable. 😊