LOTTE CITY HOTEL MAPO

I stayed at this hotel for 4 nights. The room facilities were a bit old but well-maintained. Staff cleaned the room and changed towels daily, so it was always spotless. I had requested a quiet room fearing street noise, and the hotel kindly arranged a top-floor room away from the street, which was very peaceful. We were two adults and one child (11 years old), and the family twin room was spacious with no feeling of being cramped. There was a male staff member at the front desk with glasses who provided excellent service; he was always eager to help with any issues and tried his best to communicate. The hotel's location is excellent, with direct access to the subway downstairs. The basement floor offers various dining options, solving any mealtime concerns. The surrounding area is also very convenient, with an E-Mart supermarket and Olive Young nearby. We happened to visit during a heatwave in Korea, but staying here made everything much easier. It was a very satisfying stay!

I chose this hotel for the swimming pool. The location is great, and the pool is very clean 👍

The location is fantastic, right on the airport express line, making it easy to get to all the major shopping districts. The facilities are a bit old, but still acceptable. The front desk service was excellent!

Great location, but the service, facilities, and value for money were all just average. No complimentary water, no breakfast, and the room size was standard. The front desk service was okay, but not particularly warm or welcoming. Also, it was quite expensive for what it offered!