ibis Styles Sepang KLIA

Service Quality: Guests frequently praised the staff for being friendly, accommodating, and professional. The check-in process is generally smooth, and the staff's helpfulness and welcoming attitude were appreciated by many visitors, contributing to a pleasant overall experience.(based on 324 reviews)

We enjoyed the amenities very much: the pool is really good with warm water, it’s so relaxing to swim and sunbathe after a long flight. They provide you with pool towels which is great. The location is among benefits as well, only 5 minutes by car or transfer from the airport. The transfer is available, but we couldn’t find it in the airport, so the hotel might consider making the process more understandable. The transfer from the hotel was great and on time, bear in mind that you should register for it in advance at the reception desk. We also ordered food in the hotel restaurant. The food was good but rather pricey. When it comes to the room, it was quite spacious and comfortable but here the good things end. The bed linen smelled unpleasantly a bit, the soundproofing is ok, but we heard some sounds on the roof (maybe birds, or some insects) and you might hear planes a bit. There’s a very small glass cover in the bathtub so the water is everywhere. We also had our toilet plugged but the issue was resolved very quickly with the help of the hotel worker, thank you! The hotel doesn’t provide you with water bottles though there’s a water purifier in the room which you need to fill yourself with tap water. The room wasn’t clean, there was some hair and dust on the floor.