Hotel EC Inn

Reciptionis ok. Service ok. Room ok. Pillow n bedding need some improvement seems like old or second hand item. But overall ok to me

The room is nice, basically the amenities in this hotel are good. The staff are also helpful and accommodating. Recommend to stay here if you want somewhere near the airport.

Good for one night short stay. No ground floor rooms as it belong to another hotel. Hotel Ec In is on the second floor. Staff help to carry luggage up the stair upon request. The hotel provides water (hot and cold), coffee and tea outside the room. There are two bottled water supplied. The washroom has a hair drying and soap dispenser. Hot shower is from instant water heater. There is wash spray by the toilet bowl. The room is as per the picture in the post. Aircon is working fine. No window. Very small and will be very tight space if you bring big luggage. Should be able to manage the space with small luggage. There is security card to enter the premise so it is only for guests. The hotel communicate via WhatsApp to ask my arrival time. If you arrive at late night or wee hours of the morning, best to notify the hotel about your arrival time as the counter service is not available 24/7. The location is very near to shopping and food eateries. Lots for parking for those who drive. You can walk around to choose many different varieties of food according to your preference and budget. Airport transfer by Grab is RM 30 We were upset that the hotel did not specify that the massage chair is complimentary for guest who stayed more than one night only while the sign indicate free use for in-house guest (which should include those for one night stay). When we enquire, we we told several times it is free for us but when we wanted to use it later, we we told it was only for those who stay multiple nights. Staff has poor knowledge about the house policy on the massage chair. We need to pay RM 10. Also, late check is charged RM 10 per hour. We are not coming back to this hotel.