Low Cost Carrier Terminal, Lot PT 29, Jalan Klia S4, Aeropolis, Sepang, Selangor, 64000, MalaysiaView Hotel Details
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Tune Hotel KLIA Aeropolis (Airport Hotel) Guest Reviews
3.6/5
1166 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.4
Amenities3.4
Service3.8
Cleanliness3.8
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All reviews(1166)
Positive reviews(951)
Reviews with photos/video(267)
Awesome stay(132)
Small room size(97)
Great value for money(75)
Great location(37)
Tasty food(16)
Friendly front desk staff(12)
Tasty restaurant(10)
Negative reviews(215)
MJ07
Single Room
Checked in Dec 2024
Solo travelers
1 Reviews
3.0/5
Posted on Dec 12, 2024
The welcome coffee was good.
Free shuttle bus to the airport is very helpful.
Rooms were not cleaned well overall.
izhar
Double Room
Checked in Dec 2024
Solo travelers
134 Reviews
1.7/5
Posted on Dec 11, 2024
First book and it's not same hotel which show near T2 other hotel which is 20 minutes drive from T2, room too small and only water pressure is good. Think before take this hotel as near by no food or drink only depend on hotel food which quite pricey. Name of amenity onky soap and small shower or shampoo which is useless.
Response from Property: Dear guest,Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan Assistant Manager
jejudo
Double Room
Checked in Nov 2024
Travel with friends
36 Reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
I arrived at the airport at 1 a.m I arrived at the hotel safely by free shuttle bus at 2. Breakfast was good the next morning. I think it's a perfect hotel to use by plane transfer to the airport to Sanding.
Response from Property: Dear Jejudo, Greetings from Tune Hotel, KLIA Aeropolis, Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis. Best regards, Balqis Mahadi Duty Manager
Irene Nuih
Single Room
Checked in Nov 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
Enjoy my trip.. everything is good and fine.. 🆓 shuttle bus to airport terminal 2.. good staff.. thanks you all.. hopefully see you again..
Response from Property: Dear guest,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager
Guest User
Single Room
Checked in Nov 2024
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Nov 15, 2024
A great place for a short stay since it is the cheaper one among the hotel near klia also the room facilities statisfied
Response from Property: Dear Guest, Greetings from Tune Hotel, KLIA Aeropolis, Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis. Best regards, Balqis Mahadi Duty Manager
Chin JT
Double Room
Checked in Oct 2024
Couples
4 Reviews
2.5/5
Posted on Nov 1, 2024
Far away from KLIA2 terminal. Do not mistake this hotel for the one right beside the airport! Free shuttle service every 2 hours; takes about 20-25 minutes to/fro from airport. Check-in was easy but our room had such a strong B.O stench and walls were stained. I'd hate to give negative reviews but it's best if they revamp it soon.
Response from Property: Dear Chin JT, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards,Balqis MahadiDuty Manager
Tongheng
Double Room
Checked in Oct 2024
Solo travelers
1 Reviews
3.7/5
Posted on Oct 29, 2024
I don’t have any photos of the hotel. Anyway, the hotel was a great choice if you are willing to leave early in the morning. It takes only 20 minutes to terminal 2 by shuttle bus arriving every 2 hours for free.
Response from Property: Dear Tongheng,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager
湯米涼粉
Single Room
Checked in Oct 2024
Business travelers
16 Reviews
4.2/5
Very Good
Posted on Oct 28, 2024
I book this hotel for a 1-night stay as I am taking the transfer flight on next morning. It takes 15 mins drive from airport terminal. The hotel offer shuttle bus very 2 hours...Well, not really useful if the boarding time doesn't fit to the bus schedule. The room is small and not really clean.
Response from Property: Dear guest,Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards,Izzuddin RoslanAssistant Manager
JimmyNg
Double Room
Checked in Nov 2024
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Nov 30, 2024
Have some distance from airport but got shutter bus is a good choice to airport
Response from Property: Dear Jimmy, Greetings from Tune Hotel, KLIA Aeropolis, Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis. Best regards, Balqis Mahadi Duty Manager
heeekies
Single Room
Checked in Oct 2024
Solo travelers
1 Reviews
3.5/5
Posted on Oct 23, 2024
It's a good experience. The hotel room was a little cramped but it's okay because I came alone so it's no worry for me. Service was good. Really good food at the cafe nearby. It's great if you want to stay for transit in between flights because they have a shuttle bus that brings you to the other hotel that's near to the airport.
Response from Property: Dear Heekies, Greetings from Tune Hotel, KLIA Aeropolis, Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis. Best regards, Balqis Mahadi Duty Manager
飛行中
Single Room
Checked in Oct 2024
Business travelers
6 Reviews
3.5/5
Posted on Oct 30, 2024
the services not so good..the front desk forgot the smile 😫😖🫣…busy day with the jobs only
Response from Property: Dear guest,Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards,Izzuddin RoslanAssistant Manager
Wee ST
Single Room
Checked in Oct 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Oct 19, 2024
For me alone is easy 😉 Is considered convenient as it has own bus and service. The breakfast though simple and yet satisfying to me 😋
Response from Property: Dear Wee ST,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager
BigHeadFish
Double Room
Checked in Oct 2024
Solo travelers
5 Reviews
2.2/5
Posted on Oct 12, 2024
it’s quite a distance away from the KL International Airport.
first you need to go to KLIA2 Tune Hotel (mind the confusing unclear signage in KLIA2, going around trying to find it) to take a shuttle bus to Aeropolis. total around 20 minutes bus ride. the shuttle only run every two hours once.
between KLIA2 Tune Hotel and KLIA1 there’s express train. if you are travelling from KLIA1 do calculate your time for flight.
as the location is rather deserted, i don’t wan to take my chance on grab taxi especially morning 6am. hence i opt for 5am shuttle bus … which defeated the purpose of me getting this hotel room
as it is too far away from KLIA1 …
hotel building feels like high school hostel. room is basic and extremely tight. at least it’s considerably clean , you get a bed and a shower.
Response from Property: Dear Guest, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards,Balqis MahadiDuty Manager
Svetlana L.
Single Room
Checked in Oct 2024
Solo travelers
9 Reviews
3.5/5
Posted on Oct 11, 2024
The room is tiny, but ok to have some rest between flights. It is about 20 minutes drive from KLIA airport. Transfer between Tune Aeropolis and Tune KLIA2 hotels are every 2 hours. It is required to make reservation for transfer
Response from Property: Dear Svetlana, Greetings from Tune Hotel, KLIA Aeropolis, Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis. Best regards, Balqis Mahadi Duty Manager
Moniroth
Single Room
Checked in Oct 2024
Solo travelers
7 Reviews
3.0/5
Posted on Oct 7, 2024
Cleanliness need to be improved, should increase time for shuttle bus. A few amenities are served (need more)
Response from Property: Dear Moniroth, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards,Balqis MahadiDuty Manager