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Putrajaya Marriott Hotel Guest Reviews
4.6/5
Great
253 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(253)
Positive reviews(244)
Reviews with photos/video(90)
Delicious breakfast(37)
Large rooms(18)
Offers pick-up/drop-offs(11)
Perfect for kids(10)
Convenient for shopping(10)
Strange smell in room(8)
Near shopping area(8)
Children's pool available(5)
Negative reviews(9)
Farish16
Deluxe King Room
Checked in Sep 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
I went there with my beloved family, and I can say that this hotel has a great staff. They are very friendly and always greet guests with a smile. During the breakfast period, they served us with smiles and greeted us with ‘good morning.’ All the facilities were superb, and I really enjoyed my staycation.
Response from Property: Dear Valued Guest, thank you for taking the time to share your feedback about our staff. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future. Best Regards
Guest User
Deluxe King Room
Checked in Sep 2024
Couples
1 Reviews
3.2/5
Posted on Sep 19, 2024
All 4 pillows are smelly, requested to change but still got a bit acceptable weird smell.
Both of us got rashes after the staying.
Breakfast is not up to expectations.
NMA
Deluxe King Room
Checked in Sep 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
We love the hotel especially the kids! Check in was fast and smooth, thanks to Ms Wendy for assisting us. The room was spacious and newly renovated. Breakfast was great with a lot of choice. Definitely will come again! ❤️
Response from Property: Dear Valued Guest, we are delighted to read your positive feedback about your recent stay with us. It's wonderful to know that you had a great experience at our hotel. Your satisfaction is our top priority, and we are glad that we could contribute to your memorable stay. We can't wait to welcome you back for another enjoyable visit. Best Regards
Guest User
Deluxe King Room
Checked in Aug 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Sep 3, 2024
Putrajaya Marriot is a really great hotel with very good facilities. The swimming is great for kids with a water play area with slides and other water activities. The breakfast was good with quite a wide list of food available. The only downside is that most of the food remains the same throughout. It is not that far from IOI City Mall so its location is quite good.
Response from Property: Dear Valued Guest, thank you for your review and for choosing our hotel. We're happy you enjoyed your stay and look forward to having you again as a guest in our hotel. However, through your feedback, we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and have taken note of the highlighted issues. Best Regards
Travelgeek
Executive King Room (Executive Lounge Access)
Checked in Aug 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
Our stay at Putrajaya Marriott Hotel was really great! The rooms were nice and clean, and the resort had a very relaxing ambiance. The hourly shuttle to IOI City Mall was also useful and saved us the trouble of walking.
Response from Property: Dear Valued Guest, thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest. Best Regards
Anonymous User
Deluxe King Room
Checked in Aug 2024
Business travelers
10 Reviews
4.7/5
Amazing
Posted on Sep 10, 2024
This hotel is older, but they have been renovating. The renovations are not at all disturbing for guests either but the gym is smaller. Still there is a gym though. I found the amenities to be spot on: the pool is lovely and kids would love the water park. The rooms appear to have all been recently renovated and they are really quite comfortable and big. As others have mentioned the toiletries are good. The location is close to the airport but also close to the biggest mall you’ve ever seen. The food is good. Breakfast good though I much preferred the food in the mall which is a 5 minute walk away. Service was excellent particularly the concierge who helped with everything. All in all a decent hotel.
Response from Property: Dear Valued Guest, thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. Our hotel is currently upgrading the Lower Lobby area and Zest Restaurant. We are working diligently to complete these improvements as quickly as possible, and we hope to have the opportunity to welcome you back for a more pleasant stay once the renovations are complete. Best Regards
Anonymous User
Deluxe Twin Room
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
We really enjoyed our stay. And the kids had so much fun! Will surely come again.
Response from Property: Dear Valued Guest, we are delighted to read your positive feedback about your recent stay with us. It's wonderful to know that you had a great experience at our hotel. Your satisfaction is our top priority, and we are glad that we could contribute to your memorable stay. We can't wait to welcome you back for another enjoyable visit. Best Regards
Guest User
Deluxe King Room With Pool View
Checked in Aug 2024
Business travelers
62 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
I had a wonderful stay at the Marriott Hotel. The room was clean, comfortable, and well-equipped with everything I needed. The bed was especially cozy, and I slept great each night.
The staff was incredibly friendly and went out of their way to make my stay enjoyable. The breakfast buffet was delicious with plenty of options. The hotel’s central location was perfect for exploring the city, yet my room was quiet and peaceful.
Overall, I highly recommend the Marriott Hotel for its excellent service, comfort, and convenience.
Response from Property: Dear Valued Guest, we are delighted to read your positive review and to know that you had a pleasant stay in our newly renovated rooms and facilities. Your kind words mean a lot to us and are a great encouragement to our team. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the near future. Best Regards
Kaiwen Oon
Executive King Room (Executive Lounge Access)
Checked in Sep 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
Nice place for family staycation and the Executive Lounge food are nice
Response from Property: Dear Valued Guest, thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards
Anonymous User
Deluxe Twin Room With Pool View
Checked in Aug 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
Came here for my daughter’s birthday getaway. The staffs were very friendly & helpful. Our room is pool view room.
Response from Property: Dear Valued Guest, we are delighted to read your positive review and to know that you had a pleasant stay in our newly renovated rooms and facilities. Your kind words mean a lot to us and are a great encouragement to our team. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the near future. Best Regards
Anonymous User
Deluxe King Room
Checked in Aug 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
Amazing service and great rooms that were just renovated, spacious and also had kid facilities
Response from Property: Dear Valued Guest, thank you for your fantastic review and for staying at our hotel. We are so pleased that you enjoyed our renovated rooms and upgraded facilities. Your positive feedback is highly valued and encourages us to continue delivering outstanding service. We look forward to welcoming you back for another great stay. Best Regards
Hazirah kamarudin
Deluxe King Room
Checked in Aug 2024
Family
5 Reviews
4.5/5
Great
Posted on Sep 24, 2024
Bilik standard biasa sahaja.. bila tukar ke executive baru ok sikit layanan..
Response from Property: Dear Valued Guest, thank you for your review and for choosing our hotel. We're happy you enjoyed your stay and look forward to having you again as a guest in our hotel. However, through your feedback, we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and have taken note of the highlighted issues. Best Regards
JL0920
Deluxe King Room
Checked in Jul 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
Excellent hotel! Near to KL newest and largest shopping centre, iOi city mall. Exclusive location in Putrajaya district
Response from Property: Dear Valued Guest, thank you for taking the time to share your positive feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest. Best Regards
Ain
Deluxe King Room
Checked in Jul 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
we love it! the pool is big for everyone. life guards present. there was a guest flying his drone around the pool area, and the staff was quick to ask him to stop doing that.
Response from Property: Dear Valued Guest, thank you for your kind review and for choosing to stay with us. We are thrilled that you had such a fantastic time at our hotel and loved our newly renovated Fun Splash pool. Your feedback is greatly appreciated and motivates us to continue providing exceptional experiences. We look forward to your next visit. Best Regards
Siti Aminah Idris
Deluxe King Room
Checked in Jul 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Jul 10, 2024
Been here on the last Public Holiday, its crowded and happening. Food was delicious, pool was amazing. There are free icecream pops with free drinks at the pool. Room is very spacious. request for complimentary birthday decor, received as requested.
Response from Property: Dear Valued Guest, thank you for your kind review and for choosing to stay with us. We are thrilled that you had such a fantastic time at our hotel and loved our newly renovated Fun Splash pool. Your feedback is greatly appreciated and motivates us to continue providing exceptional experiences. We look forward to your next visit. Best Regards