Mara Serena Safari Lodge

Reviews of Mara Serena Safari Lodge

Mara Serena Safari Lodge

The Mara Triangle Conservancy, Maasai Mara Game Reserve, Serena, Narok, 00200, KenyaSee Hotel Details
Mara Serena Safari Lodge
Mara Serena Safari LodgeMara Serena Safari LodgeMara Serena Safari Lodge
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Guest Reviews

9.4/10
Amazing
57 Reviews
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(57)
Positive reviews(46)
Reviews with photos/video(7)
Lousd
Standard Room
Stay Date Dec 2025
Traveling with friends
7 Reviews
10/10
Outstanding
Posted on Jan 26, 2026
Perfect stay. Perfect location. The lodge is very beautiful and the team is very welcoming
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
Gabriela Baly
Standard Room
Stay Date Feb 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Mar 13, 2026
Everyone at the hotel was very friendly and helpful, and we really enjoyed your stay. The buffets were top tier and the activities that the hotel offers are really well organized and the drivers are friendly and really knowledgeable about where to find most of the animals. Really recommend!
Guest User
Standard Room
Stay Date Dec 2025
Couple
3 Reviews
10/10
Outstanding
Posted on Jan 25, 2026
Really nice hotel with very very friendly staff.
Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one. It is rewarding to know that our team contributed to making your holiday a memorable one. I will be sure to share your kind compliments with them.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
LJ_9U
Standard Room Non smoking
Stay Date Sep 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Jan 3, 2026
The hotel is located in the Mala Delta, but there are not actually many animals here in October when there is not a big migration. It's better located on Ashnil's side. If the cheap season price can live, the peak season price is fine
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Response from Property: Thank you for taking the time to review and share your experience following your recent stay with us.I am pleased to learn that you enjoyed your overall experience, including the amenities, cleanliness, surroundings, service, and the professionalism of our staff, all of which contributed to making your stay a memorable one. Management has duly noted your comments regarding the rates, and the matter will be escalated to the relevant authorities for further consideration.Thank you once again for your valuable feedback. We sincerely appreciate it and look forward to the pleasure of welcoming you back in the near future.Warm regards,Kathurima MburuguLodge Manager
Guest User
Standard Room
Stay Date Jan 2026
Family
8 Reviews
10/10
Outstanding
Posted on Feb 10, 2026
環境沒得説,家人都非常喜歡
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Response from Property: Thank you for taking the time to review and share your experience from your recent stay with us.I am delighted to hear that you enjoyed your overall experience including all staff who made your stay a memorable one. I will be sure to share your kind compliments with them.Thank you once again for your valuable feedback. We truly appreciate it and look forward to welcoming you back again soon.Warm RegardsKathurima MburuguLodge Manager
Anshuk_pal_c
Stay Date Sep 2025
Family
10/10
Outstanding
Posted on Oct 4, 2025
We had a truly wonderful stay at Mara Serena Safari Lodge, right inside the beautiful Mara Triangle. The location is unbeatable — surrounded by nature with stunning views of the plains and wildlife all around. The rooms were clean, comfortable, and perfectly designed to blend into the natural setting. The food was excellent, fresh, and full of variety. A special thank you to Edwin, who served us so kindly at the restaurant. He was attentive, friendly, and great with our kids, ensuring they enjoyed their meals from the excellent kids’ menu. The staff, service, and atmosphere made our stay absolutely unforgettable. ⭐️⭐️⭐️⭐️⭐️ Highly recommended for anyone visiting the Masai Mara!
6/7
Response from Property: Dear Anshuk Thank you for taking time to review and share your experience during your stay with us. I am glad you enjoyed an overall wonderful stay with us and especially the comfortable rooms, great food, and staff especially Edwin who made your stay a memorable one. I will definitely pass your compliments to the team. Thank you once again for sharing and we look forward to hosting you again soon Regards Kathurima Mburugu Lodge Manager
ParcyWiltshire
Stay Date Aug 2025
Couple
10/10
Outstanding
Posted on Sep 23, 2025
Amazing position overlooking the Reserve. Great food. This is the kind of place I imagined when booking a Kenyan Safari. A good place to take a balloon ride.
Response from Property: Dear Parcy Thank you for taking time to review and share your experience during your stay with us. I am glad you enjoyed an overall wonderful stay with us and especially the great food, balloon ride and staff who made your stay a memorable one. I will definitely pass your compliments to the team. Thank you once again for sharing and we look forward to hosting you again soon Regards Kathurima Mburugu Lodge Manager
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 11, 2026
Absolutely epic hotel views and location. The rooms are small but comfy, the views make up for any space issues! The pool is lovely and clean! Bar staff are great and food is lovely! We had a packed lunch from the hotel and it was incredible, the best packed lunch I’ve ever seen! I would 100% come back to this hotel!
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 10, 2026
I had an amazing stay at Mara Serena Safari Lodge. The location is absolutely breathtaking, right in the heart of the Masai Mara with incredible views of the savannah and wildlife. The staff were exceptional – friendly, professional, and always helpful. They made sure every detail of our stay was perfect. The rooms were very comfortable and clean, with a beautiful balcony view. Waking up to the sounds and scenery of the Masai Mara was unforgettable. The food was great and the overall atmosphere of the lodge was peaceful and special. The safari experience was also very well organized. This was truly one of the highlights of my trip to Africa. I highly recommend this lodge to anyone visiting the Masai Mara.
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 8, 2026
I have been bringing medical groups to Kenya for 22 years, and Mara Serena was my first safari in 2004. I was blown away by my experience then, and just returned again to find the same great accommodations, food, and service. Albert made it easy to book our group of 36, and their team took great care of us from the time of our arrival. Everyone in our group had their expectations exceeded by the quality of the food, their rooms, their guides, and the game drives. We highly recommend!
Guest User
Stay Date Feb 2026
Other
8.0/10
Very good
Posted on Mar 8, 2026
Very nice, water had issues in some rooms… but they fixed it. Bar was great, they made all drinks… yes, the views were amazing and I had a 90 minute massage that was incredible… only $74 US $$!!
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 8, 2026
A magnificent hotel set in an exquisite setting. Spectacular views as far as the eye can see. Luxury accomodation, great staff and food. Very professional and friendly. The game drives were fabulous citing an abundance of animals. You won’t be disappointed.
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 8, 2026
My stay at Mara Serena Safari Lodge was unforgettable. The location is incredible, I could literally see miles of the reserve right from the lodge, and watching animals move across the plains from the balcony felt so surreal. The food was excellent and the service warm and attentive. This trip was a perfect blend of comfort and authentic safari experience.
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 7, 2026
I had a wonderful stay at Mara Serena Safari Lodge. The lodge is beautifully located inside the Maasai Mara Triangle offering great views of the savannah. One of the best parts was enjoying the scenery from my room balcony while spotting animals moving across the plains below. The staff were warm and welcoming, and the entire experience felt peaceful and truly connected to nature. The food! The food was out of this world! best I’ve had this year! A perfect place for anyone looking to experience the magic of the Mara.
Guest User
Stay Date Feb 2026
Other
8.0/10
Very good
Posted on Mar 4, 2026
This was an excellent lodge. There were amazing views from all of the rooms and the restaurant and deck. The food was ok- not spectacular, but not bad either. The pool was a bit dirty, but the staff were friendly. The best part about this lodge were the views and the proximity of the game drives. You could easily go out on a morning and evening game drive without having to travel too far to see something amazing.