3385 Winfield Dunn Pkwy, Sevierville, Tennessee, 37764, United StatesSee Hotel Details
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1 night
Guest Reviews
7.8/10
Good
102 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.9
Amenities7.8
Service7.9
Cleanliness7.9
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All reviews(102)
Positive reviews(3)
Guest User
Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking
Stay Date Oct 2025
Couple
1 Reviews
9.5/10
Amazing
Posted on Nov 7, 2025
Hotel is very clean and staff was responsive to a request . Breakfast was ample. The only negative that we experienced was the ice machine was broke and so was the keypad for the side entrance , making a security a little sketchy. Very safe area so this may not be a big issue or they may lock the door after a certain time. I will stay again.
Guest User
2 Queen Beds, Non-Smoking, Refrigerator
Stay Date Apr 2026
Business traveler
2 Reviews
10/10
Outstanding
Posted on May 27, 2026
Perfect location near highway
Guest User
2 Queen Beds, Non-Smoking, Refrigerator
Stay Date Oct 2024
Family
1 Reviews
7.5/10
Posted on Dec 1, 2024
Chose this best western due to location and indoor pool, the hotel itself could use updating. The staff was friendly and helpful. Fire alarm went off our first night, while going down hall water was coming out of light fixture in front of one of the rooms, went to front desk was informed something in pool area set off fire alarm and manager was trying to reset it, I advised staff member of the water situation, in morning there was bucket in front of that door, later that afternoon that particular spit the piece of ceiling fell to floor. With all that I'd still recommend a stay.