Ashikin Fadzil
January 25, 2026
The unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests.
1. Air-conditioning issue (major concern)
Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay.
2. Inadequate cooling for unit size
The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable.
3. Serious bathroom privacy and safety issues
Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering.
The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom.
This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay.
4. Deposit amount and payment method
The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made.
One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system.
I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.
