Hilton Garden Inn Properties in Shanghai

THE HILTON GARDEN INN HOTEL IS LOCATED IN HONGQIAO .YOU WILL NEED GET A TAXI FROM THE HONGQIAO RAILWAY STATION THAT TAKES ABOUT 12 TO 15 MINUTES DEPENDING ON TRAFFIC.YOU CAN ALSO TAKE A TAXI FROM THE NEAREST METRO STATION PANLONG ROAD LINE 17 . THIS WILL TAKE ABOUT TEN MINUTES . THE HOTEL IS VERY CLEAN AND THE ROOMS ARE ALSO CLEAN, THE BED IS VERY COMFORTABLE SO YOU SHOULD GET A GOOD NIGHT'S SLEEP. OUTSIDE CLOSE TO THE HOTEL THERE IS A VARIETY OF CHINESE RESTAURANTS AND SMALL FOOD OUTLETS, ALSO YOU HAVE A GOOD ITALIAN AND STEAK RESTAURANT. I WOULD CERTAINLY STAY AGAIN IF IAM IN THE LOCATION.

This is my second stay at the Hilton Garden Inn Shanghai Lujiazui Ximei, and the overall experience was excellent once again. The hotel's location is superb; it's about a 15-minute walk to the Lujiazui 'Three-Piece Suit' (iconic skyscrapers), and there's a subway station entrance right downstairs, making transportation incredibly convenient. The hotel facilities are relatively new, and the views are fantastic – you can see the Lujiazui 'Three-Piece Suit' cityscape directly from your room. Check-in was efficient and professional, and the service attitude was thoughtful. The guest rooms are a good size, clean, and comfortable. The breakfast area also boasts stunning views of the 'Three-Piece Suit,' and the food quality is good with a wide variety of choices. Whether for business travel or sightseeing, this hotel is highly recommended.

The room was clean and tidy, but the facilities were quite difficult to use. The toilet's automatic sensor for flushing was inconsistent – sometimes it worked, sometimes it didn't, even when I put my foot near the 'foot sensor' sticker on the wall. There's a manual flush button on the back of the toilet seat, but it's very hidden. Forget about doing your makeup in there; you can't see your face even if you press it against the mirror. I ended up having to stand by the window and use the compact mirror from my cushion foundation. The shower head was also confusing. I turned the knob with an upward arrow, and suddenly a blast of cold water came down from the overhead shower – in the middle of winter, no less! I thought I'd turned it wrong. After my shower, I spent ages trying to figure out how to turn it off, only to realize that's how you control the overhead spray. The worst was the hairdryer. It was an unknown brand, and the 'hot' air was barely warm, almost cold! Don't tell me I don't know how to use it; even holding down the cold air button didn't make a difference. It took forever to dry my hair. I'd already taken off my clothes, so I was too lazy to call for service. Overall, the environment is still good! There was a pretty young lady at the front desk named Han (sorry, I didn't catch her full name) who provided excellent, polite, warm, and thoughtful service. The so-called shuttle bus has very limited timings, so I couldn't use it at all.

Facilities: The lobby facilities are very complete, with French biscuits, a robot, and hot tea, which was a nice touch. It's very spacious. Hygiene: It's very clean; I often saw staff cleaning. Environment: Overall very comfortable, and the room was also very large. Service: Every staff member was particularly enthusiastic and made me feel right at home. I'll definitely come back next time.

The manager is excellent; they even gave me some snacks. The front desk staff are also very kind, and the cleaning ladies are meticulous. I've stayed here for a few days now, and every time I come back after work, my room is perfectly tidy. I really appreciate that. Plus, the hotel's interior is cozy, and outside, you get that 'Little Shanghai' vibe, which is great!

The management at Hilton Hotels has always been excellent, and my stay at the Jiading location this time was fantastic! 👍 The twin room design felt very spacious, and the shower and toilet were separate, which was a plus. 👍 What really stood out was the complimentary self-serve tea and coffee in the lobby, available at all times. While I was on a call, a front desk staff member even brought me some red date and goji berry tea! 👍 I'll definitely choose the Hilton again next time I'm in Jiading. 👍

The water in the room was ice dew, which I felt was a bit too cold. I stayed in one room that didn't smell, but two other rooms did. The deodorizing wasn't done well. As for the so-called upgraded rooms, the superior and standard double rooms were identical – the layout, size, and furnishings were exactly the same. The only difference was whether the sofa had a backrest. The upgraded sofa had a thicker backrest, while the non-upgraded one was flush against the wall. The breakfast was also mediocre. When I went down for breakfast before 9 am, the watermelon was almost gone, and they didn't add any more. The other dishes were also nearly empty.

入住新開業的希爾頓花園酒店十分滿意，自助早餐非常豐盛，口味地道，户外花園景色優美，鬧中取靜。令我十分滿意的是房間不僅非常乾淨，床品柔軟睡的舒適，更是隔音效果好，非常安靜，一覺睡到天亮。服務熱情貼心，值得商務出行住宿👍