Mercure Hotel (Shanghai Hongqiao Railway Station) Reviews
Mercure Hotel (Shanghai Hongqiao Railway Station)
Lane 683 Shenhong Road (Xiexin Center), Minhang District, Shanghai, ChinaView Hotel Details
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Mercure Hotel (Shanghai Hongqiao Railway Station) Guest Reviews
4.8/5
Excellent
3298 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3298)
Positive reviews(3255)
Reviews with photos/video(747)
Convenient location(518)
Easy to get around(427)
Delicious breakfast(396)
Friendly front desk staff(382)
Quiet & comfortable(313)
Large rooms(299)
Close to train station(299)
Perfect for business trips(189)
Negative reviews(43)
Guest User
Standard Double Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
I was very nice, convenient, stuff is very helpful. i will definitely recommend this hotel. thank you for your good, nice service.
Response from Property: Meeting you is the most beautiful embellishment in Xiaomei's life. Meeting you is the most beautiful attachment in Xiaomei's life. Xiaomei is willing to do her best to create a warm and comfortable corner for you! Good Morrow! Just for a better start!
Guest User
Standard Double Room
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
Very nice hotel about 1.2 km from nearest airport and metro and railway station. Good for NECC visitors. Breakfast is having good varieties. Keep calm place, staffs are courteous too. A good hotel at affordable price by Accor
6/11
Response from Property: Xiaoli is really touched to see your detailed and thoughtful comments. I believe that Xiaoli will work harder in the future and look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Checked in Oct 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
Large room, comfy bed, good location for attending the event at NECC only 7-10 mins by car. Lily (front office staff) is very helpful and friendly.
Ps. Complimentary drink at the lobby is very refreshing!
Response from Property: Thank you for your review. We will keep working hard to provide the best accommodation environment. Xiaomei is also working hard to provide the most considerate service to leave the best accommodation experience for every guest we welcome. I hope you can pay more attention to Mercure. The growth of Mercure is inseparable from your support. Thank you very much for your review and look forward to meeting you again!
Derf Maiz
Standard Single Room
Checked in Oct 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
A charming hotel situated near Shanghai Hongqiao Railway and International Airport. Clean and spacious room and near restos and coffee shops. Breakfast buffet has many choices.
Response from Property: Meeting you at Mercure, there is no stunning opening, no gorgeous confession. A hot towel, a cup of scented tea, and a warm greeting are the best ways for all the friends at Mercure to welcome you. Xiaomei is looking forward to your next visit~~
Guest User
Standard Double Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
The place has an Serene environment with lush greenery away from the bustle and hassle of cities yet is near the Hongqiao Airport and Railway Station. it is not only the location and environment that attract me but also the staff service. As an old couple, I am not mobile phone savvy with apps, so I requested a staff Lily to help me with online vegetarian food order and she agreed to my request. She even lent me a mobile phone chargor so that I could continue to take video of an ancient residence recommended by staff.
Response from Property: When you are on the road, your home is at Good Morrow. As long as you like it and are satisfied, your friends will be waiting for you to go home at any time~~ Good Morrow is only for a better start!
Cornelia
Standard Double Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
My stay at the Mercure Hotel was nothing short of fantastic! From the warm welcome at check-in to the impeccable service throughout my stay, every moment was delightful. The room was beautifully appointed, and the amenities were great. The staff went above and beyond to ensure my comfort and satisfaction. I highly recommend this hotel to anyone looking for a luxurious and relaxing getaway by the sea. Can't wait to return!"
Response from Property: 親愛的,點開您的點評,字裡行間都是對小美的讚美!雖然簡單明瞭,也能感受到您對小美的滿意!美居,您旅途的驛站,路上的家~
KoreanSnowSurf
Deluxe Room (2 beds)
Checked in Aug 2024
Couples
3 Reviews
4.5/5
Great
Posted on Nov 15, 2024
We arrived after midnight as our flight had been delayed. The taxi took about twenty minutes, it was a little hard to find tucked away behind some empty buildings. A nearby security guard helped the taxi driver find the entrance. When we arrived staff were available at reception and check-in was quick and easy.
The hotel staff were friendly and helpful. We didn’t have a local phone number to connect to WiFi but reception staff helped us connect.
The room was spacious, clean and quiet, the beds were really comfy.
Breakfast was included in the price and it was ok, not much on the western food front just toast, some pastries, cold meats, which didn’t look fresh, fruit and yogurt. Plenty of local breakfast items.
Overall good value for money.
Response from Property: 相逢即是有緣,我們珍惜與每一位客人的初次相逢,企圖讓您滿意、驚喜、甚至感動。客官,很高興能收到您的好評,美居不勝感激,也真歡喜和期待都將化作一縷和煦的微風,捎去小美對您的思念,小美等您再來!
Guest User
Standard Single Room
Checked in Dec 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
Nice place, I am enjoyed
Response from Property: 小美感動的已經不知所措啦 ~ 很開森在短暫的相遇之後,您能記住小美的名字,小美相信正是我們的用心服務感動了您。每一次的分別預示着下次美好的開始,小美期待您的下次入住哦~
lesleyyiong
Deluxe Room (2 beds)
Checked in Jul 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Aug 4, 2024
31sqm deluxe .. bathroom was spacious and clean. Room was spacious and well designed , only disappointment was a mouldy wall next to one of the twin beds (Room #213)
Response from Property: Dear, thank you for your choice and support for Mercure. We will continue to work hard to continuously improve. We also hope that you can recommend Mercure to more friends. We look forward to your visit again. I wish you smooth work and a happy life!
Guest User
Standard Double Room
Checked in Jun 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Reception are able to speak English and very kind.They give free wdeinking water and welcome drinks as wine.Amenities are well provided.Easily to order food and deliver by a robot.
Response from Property: I am really happy to give Xiaomei such a high evaluation O(∩_∩)O~~ It seems that you are a loyal fan of Xiaomei's! If you think it is good, please come often. The flower tea and scented towel are ready. I look forward to your visit again!
Guest User
Standard Single Room
Checked in Dec 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
Excellent service! Highly recommend. Especially the front desk staff are super sweet and professional.
Response from Property: 謝謝親的五分好評,小美可以開心一整個星期呢,嘻嘻。。。小美一定更加努力,保證您的舒適入住體驗。期待您的再次光臨,愛你麼麼噠!
Guest User
Standard Double Room
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
Very nice 👌 👍
Response from Property: 幸福已經和我隔了一整個世紀,但是看到您的認可,小美好像得到整個世界 客官寫的這麼詳細真是讓小麗感動的痛哭流涕~所謂真愛也就如此~客官懂得欣賞小美的美哦~小美會在不斷變換的季節但是在同一個地點等着知心的您~
Guest User
Deluxe Room (2 beds)
Checked in Nov 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Dec 30, 2024
This hotel is little bit far from the subway station and downtown tourist attraction , the hotel front door is dark, the road to the hotel is dark. We don’t like it.
Response from Property: 一个机缘认识客官,两次见面留意客官,三番四次约会客官,七上八下挂念客官,九成应是喜欢客官,十分肯定小麗更喜欢客官。希望客官明白麗麗的心!
Paramasivam
Deluxe Room (2 beds)
Checked in Apr 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Jun 1, 2024
Very good hotel
Very tasty food
Hotel team very friendly
TV remote not working and charging mobile is very difficult
They may have smoking rooms and Bar will be better
6/11
Response from Property: "I finally waited for you, fortunately I didn't give up." I have been looking for someone who understands and loves Meiju in the vast crowd. At this moment, only this song can express Meiju's feelings~~ Thank you~~ Looking forward to your visit again!
Guest User
Deluxe Room (2 beds)
Checked in Dec 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Jan 16, 2025
From entering to leaving the hotel, very satisfied with the reception and treatment.
Response from Property: 緣份存在心裏是浪漫的夢境,思念藏在心底是芬芳的記憶,友情放在心上是甜蜜的旋律,朋友記在心頭是温馨的美麗。遇見客官是小麗的幸運,期待您的再次光臨!Good Morrow 衹為更好的出發!