The hotel reception offers drinks to guests, including mineral water, coffee, and tea, as well as cookies. The receptionist, Lily, was very kind and humble, willing to introduce the surrounding area and assist travelers.
However, the male staff member, Wang Tao, often hid in the back during the evening. When multiple guests arrived, other colleagues had to call him out. I noticed this same situation on two consecutive nights when I went to the counter.
On the first day, I had 10 express packages to pick up. He called me, and then asked a female customer to follow him into their package room to retrieve them. The next day, I only had one package, and he again asked me to go in with him to pick it up. I refused.
I found this a bit strange. It was just one package, and I had already provided the last four digits of my phone number, the courier company, and the tracking number. Shouldn't it be easy for him to find?
After I refused, he took the package out and practically threw it on the table. He was incredibly arrogant and rude!
A very unpleasant experience!
Original TextTranslation provided by AI