I reserved a room for my wife while she was on a solo trip to Shanghai. And she gave the feedback about the hotel as follows:
1. The room was cosy, very clean, quiet and exceptionally comfortable.
2. The hotel's front desk services were professional, friendly and even gave several recommendations and advice to her during her stay. They went the extra mile of upgrading her room after knowing the amount reserved through Trip.com. This is really professional for treating the hotel guests with high esteem and respect.
3. The hotel staff were all remarkable people. There was a commendable front desk staff whom has been of great help throughout her stay, giving much attention and care. This hotel staff is none other than Xiao Sun, 小孙。
4. The morning breakfast has a wide spread, mainly asian and western cuisine. The food selection were all different throughout her 5 days of stay here. That really creates the appetite. The wide variety of foods were super and delicious. Compliments to the Cooks and the Chefs.
5. Staying in this hotel has been overall pleasant, relaxing and care free. FM Blelsure Hotel (Shanghai Hongqiao Airport National Convention and Exhibition Center) is highly recommended to everyone.