blinq Residences Shanghai Jing'an

This place is actually perfect. The location, the room, the view. The convenience of being close to everything.

The facilities are complete, with a washing machine, electric kettle, and oven. It’s suitable for long-term stays. The room is clean, and they provide plenty of bottled water — 6 bottles per day

A great find in Shanghai - location was easy to get to the main tourist areas (Bund, Nanjing Road, Zhangyuan etc) but was situated in a slightly quieter area away from the crowds which was ideal. The apartment itself was exactly as pictured, clean, spacious, light and airy with a fab view of the city. The cleaners were super friendly and kept the space very clean during our stay. The gym was an added bonus, very spacious with a good selection of equipment available. If you love dumplings, turn right on Qiujiang Road and keep walking straight until you see a green eating place across the road - some of the best dumplings I’ve had in my life, would 100% recommend!!

After a long day of travelling, I checked in and the staff were lovely. They assisted me with getting an air purifier after I noticed a lot of dust circulating in the room, which I really appreciated. However, the biggest issue for me was the mattress quality. It was extremely poor and unbelievably hard. Honestly, sleeping on the floor almost felt softer than the mattress. Unfortunately, by the time I realised how bad it was, it was already late at night. I tried to sleep but could not sleep at all the entire night. The mattress caused me a lot of body pain from constantly turning and trying to get comfortable. The mattress was so hard it honestly felt more suitable for a punishment room than a hotel stay. Also, keep in mind they may not allow you to use the robots that they advertise as an amenity. When I asked about using the robot delivery service for small deliveries, I was initially told I had to come downstairs and collect items myself. I only got a different answer after showing that robot delivery was advertised on the booking page. Thankfully, Trip.com helped me resolve the issue and I moved to a much better hotel with a soft, comfortable bed. The hotel itself has nice staff, but the mattress quality seriously needs to be reviewed and improved. For me, it made the room unsuitable for a proper night’s sleep.

This hotel is a good option for couples, solo travelers, and local guests. The location is fairly convenient, and the facilities are complete. The room’s interior design is comfortable and cozy, giving a homely feeling. However, as a foreign traveler, I encountered several issues during my stay. One thing I found confusing was the foods/orders delivery robot system. In most hotels, deliveries are sent directly to your room number, but here a Chinese phone number is required. After communicating with the them via wechat, they helped enter a number for coordination, but the delivery never arrived. When I followed up, the staff became impatient. Even when I went downstairs to check personally, the front desk staff was playing a mobile game while responding and made comments such as, “Didn’t you already press it several times?” Housekeeping replenished used amenities daily, but trash left in the room was not automatically removed, which was unexpected. Another issue was the cigarette smell. Although my room was near the end of the corridor, I could still smell smoke coming through the ventilation system from another guest’s room. Overall, the hotel offers a comfortable room at a reasonable price for Shanghai, and the facilities are satisfactory. However, international travelers should not expect a particularly high level of service or customer care. The stay was comfortable, but the service experience left much room for improvement.