- 1 night
1 Room, 1 Adult
- Update
Amara Signature Shanghai
4.5/5Excellent
4.5/5Excellent
- 16.6km
- 3.4km
- 430m
- 1 night
1 Room, 1 Adult
Reviews(5852 verified guest reviews)
Raf20
China
- Deluxe King
- Stayed in August 2021
- Couples
- 24 Reviews
Brown
China- Deluxe King
- Stayed in August 2021
- Solo travelers
- 40 Reviews
4.7/ 5OutstandingI have stayed here many times and never been disappointed. The room is clean and nicely laid out.I especially enjoy the dining staff during breakfast. They are always pleasant and willing to meet personal dietary preferences! I would love to see the font desk staff and bellman be more welcoming and professional which are touchstone marks of an authentic 5-star property. For example, addressing guests by their surnames and greeting them on sight. The bellman should also open doors for all guests. The bellman were standing talking to each other while my hands were full in the rain whilst also trying to open the DiDi car door. This should never happen in a 5-star property. I would love to see this improved upon my next visit.
Posted August 18, 2021Response from Hotel
Dear Guest,Thank you very much for your review. Your comments and suggestions will definitely help us to deliver and improve our service. Amara Signature Shanghai is looking forward to welcome you once again. Yours Truly，AmyFront Office Manager
Helpful
陈
China- Deluxe King
- Stayed in September 2021
- Business travelers
- 5 Reviews
5/ 5PerfectA great experience! The geographical position is superior and convenient! The front desk clerk was warm and thoughtful, especially friendly! The room is neat and clean! Very cost-effective hotel!
Translation provided by GooglePosted September 17, 2021Response from Hotel
尊敬的賓客，您好！很高興在此分享您美好的入住體驗。感謝您對酒店和員工的認可，這給予酒店很大的動力，我們將會一如既往的保持並不斷地提高服務水平，給賓客帶來更溫馨的感覺。誠摯地期待您的再次光臨！前廳部經理 Amy
Helpful (1)
Thobeka
China- Premier King
- Stayed in August 2021
- Friends
- 3 Reviews
4.5/ 5ExcellentChecking in was fast thanks to the wonderful Claude at the front desk. The hotel room was clean and spacious. I’ll definitely be staying here again.
Posted August 15, 2021Response from Hotel
Dear Guest,Thank you for your review and we appreciate your kind comments. We are delighted to learn that you will be more than happy to stay with us again. Thank you for your support and we look forward to welcoming you back in the not distant future. Yours Sincerely, Amy Front Office Manager
Helpful
D‘Russell
China- Amara Club Deluxe Suite
- Stayed in August 2021
- Business travelers
- 25 Reviews
5/ 5PerfectXiaoyu at the front desk is serious and responsible, enthusiastic and tireless attitude is worthy of recognition and learning. From this comrade, I can see the hotel's attitude towards management and the pursuit of corporate branding. I believe Amana Hotel will definitely gain more honors and better. The results!
Translation provided by GooglePosted August 25, 2021Response from Hotel
尊敬的賓客，您好！很高興在此分享您美好的入住體驗。相信您此行上海擁有一個美好的回憶。感謝您對酒店和員工的認可，這給予酒店很大的動力，我們將會一如既往的保持並不斷地提高服務水平，給賓客帶來更溫馨的感覺。誠摯地期待您的再次光臨！前廳部經理 Amy
Helpful
Hotel Policy
- Check-in from 14:00
- Check-out before 12:00
- Please collect your keys/room card from the front desk.
Need to Know
Hotel Description
- Opened: 2018
- Number of Rooms: 343
Services & Amenities
- Drop-off Service (Airport)(Additional fee)Fees, Service Hours, and Booking Info
- Airport pickup service(Additional fee)Fees, Service Hours, and Booking Info
- Pickup service (bus/train station)(Additional fee)Fees, Service Hours, and Booking Info
- Drop-off Service (Bus/Train Station)(Additional fee)Fees, Service Hours, and Booking Info
- Car rental
- Outdoor swimming poolFree
- Gym
- Private trainer
- Fitness classes
- Yoga classes
- Bellhops
- Luggage storageFree
- Front desk safe
- Duty manager (24 hours)
- Taxi booking
- Concierge service
- Attraction ticket service
- Wake-up call
- Credit cards accepted
- Express check-in/check-out
- Currency exchange
- Front desk (24 hours)
- Door attendant
- Tourist map
- Postal service
- Pay once for all purchases at check-out
- Private check-in/check-out
- Cleaning equipment
- Room cleaned: per stay
- Towels replaced: per stay
- Toothbrush set replaced: per stay
- Bedsheets changed: per stay
- Laundry service
- Laundry service (off-site)
- Iron/clothes steamer
- Restaurant
- Café
- Room service
- Multilingual staff
- Wedding service
- Security staff
- Wi-Fi in designated areasFree
- Mini shopping mall
- Lobby seating area
- Gift shop
- Conference hall
- Business services
- Multimedia system
- Multi-function room
- Heating
- Elevator
- Executive floor
- Lobby bar
- Audio system & speakers
- ATM
- Accessible rooms
- Newspaper in lobby
- Non-smoking public areas
- Non-smoking floor
- CCTV in public areas
- Security alarm
- Fire alarm
- Fire extinguisher
- Ventilation system
- Smoke alarm
- Kids’ toothbrush
Transport & Attractions
Airports
Shanghai Hongqiao International Airport
About 25m from hotel by car
Shanghai Pudong International Airport
About 1h8m from hotel by car
Railway Stations
Shanghai Railway Station
About 11m from hotel by car
Shanghai West Railway Station
About 15m from hotel by car
Metro Stations
Changshou Road
About 7m from hotel by foot
Wuning Road
About 11m from hotel by foot
Areas
Changshou Road Commercial Area
About 4m from hotel by foot
Places of Interest
Jingan District Workers' Stadium
Jing'an Workers' Stadium (South Gate 2)
Shanghai K Song Fashionable Subject
Dianyong Yundong· Art Center (jing'anchangpinglu)
Tiaokong Gallery
Gujing Jiari Jiudian Jianshen Center
Home yoga
Shishangchanye Theme Library
Kuaiwangwangqiu Club (putuochangshouqiuchang)
Hu Xiqingzhen Temple （South Gate）
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Overall despite many stays, no personalised service. Front desk team very average. Need to get more custom made approach and be further client centric.