Atour Hotel People’s Square Metro Station Shanghai

Within walking distance to metro line 1 and line 2/8. Food avail along street within walking distance e.g 50m away from hotel. Reception staffs stretched out their hand to offer help whenever they are avail. E.g. gesture of offering to open door as I am strolling a child, assist with luggages etc. The receptionist has also handled me a set of child room slipper and toothbrush set without asking during check in. Upon checking out, the receptionist had also gifted us a set of snacks goody bag. Housekeeping staffs top up plentiful amount of bottled water daily without any prompting and I am very grateful to them. The morning buffet is standard daily with alternate fried rice or noodle in one of their many main carbohydrate choices. Washing machine usage can be busy during evening 7 to 9pm, on one occasion I got caught up with child in the room and was 10 minute late to collect my washed laundry, someone placed my washed laundry into the dirty basket and I need to wash my child clothes again. Subsequently I am conscious of my washing and drying time. I will definitely come back to stay again in near future.

Very comfortable stay, has robot delivery to room for our ******* deliveries. Staff went the extra mile to help us with other logistical matters. Will highly recommend. Location is very near to nanjing pedestrian walk too.

Good location with lot of shops for street food. Close to People’s Park and subway station under it. Walking distance to Natural History Museum, Largest Starbukcs and LV flag “ship” (about 1 km). Mid size hotel with (surprisingly) lots of westerner guests. Good variety of breakfast though not luxurious. Some staff are very good English though others need translation app but still communicable. Most staff very helpful and responsive. Free laundry room is easy to use and very handy but sometimes too crowded before midnight. No ramp or space for taxi pickup but can use adjacent roadside instead.

One of the best stay experience. The staff was exceptionally friendly and helpful. Love the delivery robot too. They allowed us to send parcels to the counter prior to our stay and kept it for us. Helped us in the extension of hours too. Overall, I'll definitely come back again!