Reviews of Atour Light Hotel (Shanghai International Resort Xinchuan Road)
Atour Light Hotel (Shanghai International Resort Xinchuan Road)
No. 37, Lane 399, Xinchuan Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1674 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1674)
Positive reviews(1662)
Reviews with photos/video(204)
Offers pick-up/drop-offs(430)
Friendly front desk staff(224)
Delicious breakfast(178)
Good sound insulation(95)
Close to airport(67)
Perfect for kids(48)
Excellent TV(26)
Has facilities for children(18)
Negative reviews(12)
Guest User
Standard 2-bed Room
Stay Date Feb 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Mar 7, 2026
Very clean hotel. The shuttle service was excellent, and the hotel was quiet. Staff were friendly and welcoming. Highly recommended.
Show OriginalGoogle Translated
Response from Property: Thank you for your recognition and detailed review of our hotel! We are honored to provide you with a clean and comfortable accommodation, convenient shuttle service, and warm hospitality. The hotel is committed to creating a quiet and pleasant resting space for every guest, and your satisfaction is our greatest motivation. We look forward to your next visit and wish you a pleasant life!
Guest User
Standard 2-bed Room
Stay Date Feb 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Mar 4, 2026
Coming to Disney, the hotel was clean, comfortable, offered great service, and had an excellent location. The entire experience was perfect, highly recommended!
Show OriginalGoogle Translated
Response from Property: 朵兒非常感謝您對上海國際旅遊度假區新川路輕居酒店的滿分好評!朵兒始終致力於為您提供乾淨舒服的入住環境和貼心服務。酒店配備健身房、24小時自助洗衣房,周邊臨近川沙古鎮,地鐵二號線便捷可達,更有迪士尼和浦東機場班車接送,助您輕鬆暢遊。朵兒期待您的再次光臨,祝您旅途愉快!
Guest User
Standard Queen Room
Stay Date Feb 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Mar 4, 2026
This was my first time staying at this hotel in Shanghai, and I was so impressed with their excellent service. When checking out, they even asked if I needed hot water and gave me a hand cream. The complimentary shuttle to Disneyland and the airport transfer were incredibly convenient. The hotel environment was also fantastic — very clean and comfortable, with a great location. My overall experience was a perfect 10, highly recommend!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing Duoer Shanghai International Tourism Resort Xinchuan Road Light Residence Hotel and giving us a perfect score! We are delighted that you were satisfied with Duoer's service, environment, and convenient transportation. Duoer not only provides shuttle service to and from Disneyland and Pudong Airport, but also features a gym and 24-hour self-service laundry. The nearby Chuansha Ancient Town and Metro Line 2 also make your travel convenient. Duoer looks forward to your next visit and wishes you a pleasant journey!
Guest User
Standard Queen Room
Stay Date Jan 2026
Couple
4 Reviews
10/10
Outstanding
Posted on Feb 23, 2026
The thoughtful service made up for a minor issue, and I especially loved the heartwarming departure gift!
I really want to commend the hotel for this stay! Although there was a small hiccup during check-in – our assigned room was near the equipment platform, and the noise from the air conditioner's outdoor unit was quite noticeable, affecting our rest. However, after calling the front desk, the staff took it very seriously and quickly helped us switch rooms. Their efficiency and attitude in resolving the problem were excellent, and they deserve praise for that.
What touched us even more were the details upon our departure. Since we had to rush to Disneyland early the next morning and wouldn't have time to eat breakfast in the restaurant, the hotel thoughtfully packed breakfast for us. It was incredibly considerate. Upon check-out, they also gave us lovely badges and hand cream as souvenirs, which instantly made us feel warm inside. These small touches really add a lot to the experience. I highly recommend this hotel to anyone visiting Disneyland!
Show OriginalGoogle Translated
Response from Property: Thank you for your recognition of the Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel! We are delighted that our thoughtful service made up for our minor regret. The hotel offers 24-hour self-service laundry and a gym. It is close to Chuansha Ancient Town, directly accessible by Metro Line 2, and also provides shuttle service to Disneyland and Pudong Airport. We look forward to your next visit and experiencing more convenience and warmth!
Naiyoutang66688
Selected 2-bed Room
Stay Date Jan 2026
Family
8 Reviews
10/10
Outstanding
Posted on Feb 21, 2026
Disney shuttle service
Pudong Airport shuttle service
Shanghai is a city I absolutely adore; this is my sixth visit, and I've stayed at this hotel three or four times already. I love coming here whenever I have the chance.
Show OriginalGoogle Translated
Response from Property: Round-trip shuttle bus service to/from Disneyland and Pudong Airport. This is a city I really love. This is my sixth time visiting Shanghai, and I've stayed in the hotel here three or four times. I like to come and visit whenever I have time.
Guest User
Standard Queen Room
Stay Date Jan 2026
Traveling with friends
12 Reviews
10/10
Outstanding
Posted on Feb 6, 2026
It's convenient to find food near the hotel, and there's a robot delivery service for takeout. The staff are very welcoming.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you so much for your perfect review! Duoer Shanghai International Tourism Resort Xinchuan Road Light Residence Hotel is conveniently located near restaurants, and offers robot delivery for takeout. The hotel also features a gym and 24-hour self-service laundry for your convenience. Nearby attractions include Chuansha Ancient Town, and it's close to Metro Line 2. Shuttle services to Disneyland and Pudong Airport are also available, ensuring a worry-free travel experience. We look forward to your next visit!
Guest User
Standard Queen Room
Stay Date Jan 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Feb 4, 2026
A very satisfying stay! The front desk staff were incredibly welcoming and enthusiastic, the room was clean and tidy, and the breakfast was delicious. Overall, a really enjoyable experience.
Show OriginalGoogle Translated
Response from Property: Duo'er is very grateful that you chose Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel and gave it a perfect score! We are delighted that you were satisfied with the front desk service, room cleanliness, and breakfast. Duo'er Hotel features a gym and a 24-hour self-service laundry room. It is close to Chuansha Ancient Town, directly accessible by Metro Line 2, and offers shuttle service to Disneyland and Pudong Airport. We look forward to your next visit to experience more convenience and comfort!
Nono_huang
Selected 2-bed Room
Stay Date Dec 2025
Family
8 Reviews
10/10
Outstanding
Posted on Feb 3, 2026
Our group of 10 had a fantastic trip! The service was excellent, and the breakfast was delicious. The Disneyland shuttle schedule perfectly suited our needs. The hotel was very clean, and the staff were incredibly welcoming and accommodating. We had a very comfortable stay.
Show OriginalGoogle Translated
Response from Property: Dear Duo'er, thank you for your positive feedback on the Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel! We are delighted to know that you and your companions had a wonderful trip, and you were satisfied with the service, breakfast, and Disney shuttle bus schedule. The hotel was clean and comfortable, and our team will continue to provide excellent service. You can enjoy the 24-hour self-service laundry and gym. The nearby Chuansha Ancient Town has a unique charm, and Metro Line 2 and the Pudong Airport shuttle provide convenient transportation. We look forward to your next visit!
Guest User
Standard Queen Room
Stay Date Dec 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Jan 30, 2026
The hotel offers free parking which is super convenient, and the location is great too. It really takes the stress out of parking and getting around. The Disney shuttle service is excellent!
Show OriginalGoogle Translated
Response from Property: 朵兒非常感謝您給予的滿分認可!朵兒上海國際旅遊度假區新川路輕居酒店為您提供免費停車場,地理位置優越,方便您出行與停車。酒店配備健身房和24小時自助洗衣房,滿足您的多樣化需求。周邊靠近川沙古鎮,可感受古鎮風情;臨近地鐵二號線,出行便捷。同時,朵兒還提供迪士尼和浦東機場班車接送服務,為您的旅途增添便利。期待您的再次光臨!
Guest User
Standard Queen Room
Stay Date Dec 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Jan 21, 2026
The room was very clean, and the overall environment was comfortable, with a light luxury and minimalist style. The service was prompt, and the price was reasonable. The hotel also offered breakfast. Overall, I was very satisfied.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your recognition of Duoer! Duoer Shanghai International Tourism Resort Xinchuan Road Light Residence Hotel is committed to creating a comfortable environment of understated luxury. We are delighted that you were satisfied with the cleanliness, service, and price. The hotel features a gym and a 24-hour self-service laundry room. It is conveniently located near Chuansha Ancient Town and accessible by Metro Line 2. Shuttle service to Disneyland and Pudong Airport is also available. Duoer looks forward to your next visit!
Anonymous User
Standard 2-bed Room
Stay Date Dec 2025
Family
6 Reviews
10/10
Outstanding
Posted on Jan 13, 2026
The room was spacious, with convenient facilities, comfortable and clean, and very quiet at night. The hotel breakfast offered a rich variety of options, and the front desk staff were enthusiastic and helpful. The shuttle service was also very convenient.
Show OriginalGoogle Translated
Response from Property: Thank you for choosing and reviewing the Duoer Shanghai International Tourism Resort Xinchuan Road Light Residence Hotel! Duoer Hotel offers spacious rooms, convenient facilities, comfort, and cleanliness, with a tranquil atmosphere at night. The breakfast selection is plentiful, the front desk service is warm and welcoming, and shuttle service to Disneyland and Pudong Airport is convenient. The hotel also features a gym and a 24-hour self-service laundry room. Located near Chuansha Ancient Town and close to Metro Line 2, it offers convenient transportation. Duoer looks forward to your next visit!
Guest User
Cozy Queen Room
Stay Date Dec 2025
Couple
18 Reviews
10/10
Outstanding
Posted on Jan 13, 2026
Overall, a great experience! The service was warm and welcoming, and the room was clean and bright. The location is fantastic, with plenty of shops and restaurants nearby. It's also super convenient to use the free laundry room and gym. Highly recommend staying here if you're visiting Disneyland!
Show OriginalGoogle Translated
Response from Property: Thank you for your positive feedback on the Duoer Shanghai International Tourism Resort Xinchuan Road Light Residence Hotel! Duoer is committed to providing you with a clean and bright environment and warm service. The hotel features a free gym and a 24-hour self-service laundry room. It is conveniently located near Chuansha Ancient Town, easily accessible by Metro Line 2, and offers shuttle service to Disneyland and Pudong Airport. We look forward to your next visit and wish you a pleasant journey!
Misstiaotiaoyu
Cozy Queen Room
Stay Date Dec 2025
Couple
25 Reviews
10/10
Outstanding
Posted on Jan 9, 2026
Cleanliness: Clean.
Service: The front desk staff were very friendly and helpful. They gave me directions to the subway station and even helped me retrieve my stored luggage.
Facilities: The room was spacious. The only minor issue was that I could hear some noise from the hallway, but it didn't disturb my sleep. The breakfast was affordable and tasty – great value for money!
Show OriginalGoogle Translated
Response from Property: Duo'er is very grateful for your perfect 5-star rating of Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel! We are delighted that you enjoyed the hotel's new and comfortable décor, and the front desk service was prompt and helpful. Duo'er's Home features a gym and a 24-hour self-service laundry room for your convenience. The hotel is adjacent to Chuansha Ancient Town and close to Metro Line 2, and also offers shuttle service to Disneyland and Pudong Airport (you will be notified one day in advance via group chat for the time). We look forward to your next visit!
12 24
Standard 2-bed Room
Stay Date Dec 2025
Couple
25 Reviews
10/10
Outstanding
Posted on Jan 6, 2026
The service was excellent, and the front desk staff were very professional. The cleaning lady did a fantastic job keeping the room spotless. The environment is beautiful, and it's super close to Disneyland, which made our trip great! Plus, they offer a shuttle service. Seriously, it's the best!
Show OriginalGoogle Translated
Response from Property: Duo'er is very grateful for your recognition of the Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel! We are delighted that the professional service at the front desk, the cleanliness of the hotel, and the beautiful environment provided you with a pleasant experience. Duo'er Hotel offers shuttle service to Disneyland and Pudong Airport, is close to Metro Line 2 and Chuansha Ancient Town, and also provides a gym and 24-hour self-service laundry facilities for your use. We look forward to your next visit and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stay Date Nov 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Dec 23, 2025
The room was fantastic! The front desk staff were so welcoming and the breakfast was delicious. They even offered complimentary hot bottled water when checking out, which was such a thoughtful touch! They truly went above and beyond to help with anything we needed. Oh, and they have a fixed shuttle service to and from Disneyland.
Show OriginalGoogle Translated
Response from Property: Duo'er is very grateful for your positive review of the Shanghai International Tourism and Resorts Zone Xinchuan Road Light Residence Hotel! Duo'er was delighted to provide you with warm service and a delicious breakfast, and the hot mineral water upon departure was a thoughtful touch. The hotel offers shuttle service to and from Disneyland, as well as airport shuttle service from Pudong Airport. It's conveniently located near Metro Line 2 and Chuansha Ancient Town. The hotel also features a gym and a 24-hour self-service laundry to meet your diverse needs. Duo'er looks forward to your next visit and wishes you a pleasant stay!